Demonstrates fluency in Dutch and excels in customer support within an e-commerce environment. Capable of working full-time in a rotating shift schedule while providing exceptional service to customers.

Highest-signal resume keywords

Fluent DutchCustomer SupportFull-Time AvailabilityRotating ShiftsEU Citizenship

About the role

Key responsibilities & impact

Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
Work fully remotely from anywhere in Portugal
Work 40 hours per week on Monday-to-Sunday rotating shifts
Complete paid training
Support customers in a customer-facing role

Requirements

What you’ll need

Fluent/native-level Dutch
Comfortable working in a customer-facing role
Available for full-time work and rotating shifts
EU citizenship or valid residence/work authorization in Portugal
Updated CV in English

Benefits

Comp & perks

Paid training
Private health insurance from the start of employment
Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
€154 meal allowance
€50 productivity bonus
Company accommodation benefit
Holiday and Christmas allowances

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer-Facing RoleCommunication Skills

Industry Keywords

E-CommerceCustomer Service