Demonstrates fluency in Dutch and excels in customer support within an e-commerce environment. Capable of adapting to rotating shifts while providing exceptional service to customers in the Netherlands and Belgium.

Highest-signal resume keywords

Fluent DutchCustomer SupportFull-Time AvailabilityRotating ShiftsEU Citizenship

About the role

Key responsibilities & impact

Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
Work fully remotely from anywhere in Portugal
Work 40 hours per week on Monday-to-Sunday rotating shifts
Complete paid training
Relocate to Portugal with available flight support, airport pickup and local paperwork assistance if needed

Requirements

What you’ll need

Fluent/native-level Dutch
Comfortable working in a customer-facing role
Available for full-time work and rotating shifts
EU citizenship or valid residence/work authorization in Portugal
Updated CV in English

Benefits

Comp & perks

Paid training
Private health insurance from the start of employment
Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
Holiday & Christmas allowances
€154 meal allowance
€50 productivity bonus
Company accommodation benefit (alternative compensation package)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer-Facing RoleAdaptability

Industry Keywords

E-CommerceRemote WorkPortugalCustomer Service