Demonstrates fluency in Dutch and excels in providing customer support in a remote environment. Capable of managing rotating shifts while maintaining a high level of customer satisfaction.

Highest-signal resume keywords

Fluent/Near-Native DutchCustomer Support ExperienceFull-Time AvailabilityRotating Shift FlexibilityEU Citizenship or Valid Work Authorization

About the role

Key responsibilities & impact

Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
Work fully remotely from anywhere in Portugal
Work 40 hours per week on Monday to Sunday with rotating shifts
Complete paid training
Support customers in Dutch

Requirements

What you’ll need

Fluent/native-level Dutch
Comfortable working in a customer-facing role
Available for full-time work and rotating shifts
EU citizenship or valid residence/work authorization in Portugal
Updated CV in English

Benefits

Comp & perks

Paid training
Private health insurance from the start of employment
Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
€154 meal allowance
€50 productivity bonus
Company accommodation benefit

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer-Facing SkillsCommunication Skills

Industry Keywords

E-CommerceRemote WorkCustomer Satisfaction