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Posted: 9/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and the ability to build relationships with utility asset owners and public works offices. Proficient in managing records requests and utilizing GIS and engineering plans to ensure accuracy and completeness.
Highest-signal resume keywords
GIS ExperienceUtility Maps KnowledgeEngineering Plans ReviewExcellent Written CommunicationDetail-Oriented
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own utility and municipal records requests end to end: identify owners, make contact, and secure records
- Research utility operations, public works assets, and asset management plans
- Build relationships with public works offices and utility asset owners by email and phone
- Review maps, as-built drawings, and engineering plans to confirm records are complete and relevant
- Document requests in internal tools, including status, history, and chain of custody
- Update Customer Success, Sales, and other stakeholders on request progress and digitization
- Help refine research playbooks, SOPs, and tools
- Attend occasional team off-sites and client visits
Requirements
What you’ll need- 0–2 years of relevant experience; recent graduates are encouraged to apply
- Bachelor's degree, completed by your start date
- Excellent written and verbal communication
- Comfort working with outside organizations by phone and email
- Detail-oriented and self-motivated
- Ability to manage work independently on remote days
- Willingness to be in or relocate to the Charlotte metro area
- Willingness to work from the Fort Mill office at least 2 days a week
- Experience with GIS, utility maps, as-built drawings, engineering plans, utilities, government agencies, or open source data is a bonus
- Legally authorized to work in the United States of America
Benefits
Comp & perks- Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee
- FSA (health and dependent care)
- Unlimited PTO
- 401(k) plan
- Flexible, remote-friendly work environment
- Meaningful early-stage equity
- High-trust team, real ownership, and the chance to do meaningful work
- Occasional team off-sites and client visits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Records ManagementResearch SkillsData DocumentationAsset ManagementPublic Works Knowledge
Soft Skills
Verbal CommunicationSelf-MotivatedIndependent Work ManagementRelationship Building
Tools & Technologies
Internal Documentation Tools
Industry Keywords
Utility OperationsGovernment AgenciesAs-Built DrawingsOpen Source Data