Engineering Manager – Data Center Operations
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Posted: 10/16/2026Engineering Manager – Data Center Operations
CloudflareCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing data center operations, including greenfield builds, incident management, and vendor coordination. Proficient in DCIM documentation, hardware lifecycle management, and ensuring compliance with security frameworks.
Highest-signal resume keywords
Data Center Operations ManagementGreenfield Data Center Builds24x7 On-Call OperationsDCIM Documentation StandardsVendor Management in Tier III+ Facilities
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Build and manage a distributed team of Data Center Engineers across U.S. data centers
- Own data center sites through greenfield delivery, production operation, and secure hardware retirement
- Establish 24x7 on-call coverage, handover protocols, and incident SLAs
- Escalate on-site incidents, coordinate engineers, colocation providers, and vendors, and lead root-cause analysis
- Own site build timelines covering readiness, hardware delivery, rack-and-stack, cabling, validation, and production handoff
- Coordinate integrators, contractors, and colocation providers during greenfield builds
- Oversee vendor work on-site during key build phases
- Manage hardware availability, break/fix, repairs, RMAs, and spares strategy
- Manage colocation providers and vendors, including escalations, remote hands, power and cooling issues, and contractual performance
- Ensure complete DCIM documentation for racks, power, cabling, assets, and lifecycle status
- Partner with tooling teams to implement DCIM and documentation standards
- Own end-to-end on-site decommissioning, including unracking, serial verification, chain of custody, and secure destruction handoff
- Manage ITAD vendor compliance evidence and destruction certificates
- Ensure physical security, access control, chain-of-custody, and compliance obligations
- Support audits with accurate, timely evidence
- Identify manual work and influence automation teams to eliminate it
- Evaluate AI-assisted workflows for incident triage, root-cause analysis, documentation, and compliance evidence
- Own weekly business reviews and monthly and quarterly reporting to the Director and peer leaders
- Partner with network, systems, hardware, supply chain, and infrastructure engineering teams
Requirements
What you’ll need- 6+ years in data center operations, including 3+ years directly managing on-site technical teams
- Experience leading geographically distributed teams
- Track record operating multi-site data center fleets at hyperscale or large-cloud scale
- Hands-on experience with IT hardware, including servers, network devices, optics and cabling
- Technical depth to coach engineers and judge vendor and contractor work quality
- Experience owning greenfield data center or cage builds, steady-state operations, and hardware decommissioning
- Experience managing providers in Tier III+ colocation facilities
- Experience managing 24x7 on-call operations and incident escalation
- Strong Layer 1 and Layer 2 fundamentals, including structured cabling, fiber and optics, patching standards, switching basics, and physical connectivity troubleshooting
- Knowledge of data center power and cooling, rack design, high-density deployments, and hardware lifecycle management
- Strong understanding of DCIM and asset management systems
- Working knowledge of enterprise data center security and compliance frameworks
- Strong program management across multiple vendors, sites, and time-bound workstreams
- Track record of reducing toil through tooling or process redesign
- Excellent written and verbal communication, including business reviews and leadership reporting
- Ability to travel regularly to data center sites, with more frequent travel during builds
- Authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license may be required
- Preferred: experience standing up a data center operations function or region from zero
- Preferred: hyperscaler, cloud provider, major CDN, or similarly fast-scaling infrastructure background
- Preferred: ITAD vendor programs and secure destruction requirements
- Preferred: PagerDuty or similar on-call and incident tooling
- Preferred: NetBox or Nlyte, Jira-based workflows, and Confluence documentation
- Preferred: remote-hands programs and vendor scorecards
- Preferred: hardware diagnostics, burn-in, or automated build validation
Benefits
Comp & perks- Applicants progressing to the offer stage may be asked to attend an in-person interview within a Cloudflare office or hub
- Equal employment opportunity and diversity and inclusiveness commitment
- Reasonable accommodations for qualified individuals with disabilities
- Examples of accommodations include an alternate-format application, sign language interpreter, or specialized equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Center OperationsIncident ManagementHardware Lifecycle ManagementStructured CablingPower and Cooling ManagementLayer 1 and Layer 2 FundamentalsTechnical CoachingProgram ManagementAutomation InfluenceCompliance Evidence Management
Soft Skills
Excellent CommunicationLeadership ReportingTeam CoordinationProblem SolvingInfluencing Skills
Tools & Technologies
DCIM SystemsPagerDutyNetBoxNlyteJiraConfluence
Industry Keywords
Hyperscale Data CentersColocation FacilitiesITAD Vendor ProgramsRemote Hands ProgramsHigh-Density Deployments