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Posted: 9/16/2026Treasury Management Support Specialist
Columbia BankCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Treasury Management products and provides exceptional client service in Commercial Banking. Maintains compliance with banking regulations while effectively communicating with clients and internal teams.
Highest-signal resume keywords
Treasury Management ExpertiseCommercial Banking Products KnowledgeClient Relationship ManagementBanking Regulations ComplianceCustomer Service Excellence
About the role
Key responsibilities & impact- Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients
- Provide high level of client service for all products and services, including fielding client requests via phone, email and other communication channels
- Serve as subject matter expert for Treasury Management products
- Act as Commercial Banking’s primary customer contact for servicing all clients
- Respond to banking questions and provide guidance with account implementation, funds transfer/stop payment requests, transaction posting problems and error resolution
- Communicate with Relationship Managers, provide updates on client matters, make recommendations and ensure issues needing immediate attention are resolved promptly
- Answer incoming calls from Treasury Management customers and internal staff, delivering exceptional service and seeking one-call resolution
- Demonstrate compliance with bank regulations and stay current on regulation changes
- Follow bank policies, procedures and compliance regulations and complete required training
- Maintain working knowledge of the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations
- Coach, mentor or train others and teach coursework as a subject matter expert when requested
- Foster Columbia corporate culture and model personal initiative
- Perform other duties as assigned
Requirements
What you’ll need- H.S. Diploma/GED - Required
- Bachelor’s Degree in Business, Finance or related field - Preferred
- 2-4 years of banking experience, new accounts, lending loan processing or documentation and customer service - Required
- Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities
- Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations
- Excellent written and verbal communication skills
- Ability to effectively communicate with professionals at all levels of business
- Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact
- Strong customer service, interpersonal and organization skills
- Ability to multi-task, handle complex issues and use good judgement in decision making
- Strong technical skills including Windows Office Suite, spreadsheets and industry specific software
- Ability to work fully onsite at posted location(s)
Benefits
Comp & perks- Comprehensive healthcare coverage including medical, dental, and vision plans
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation, sick days, volunteer days, and holidays
- Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
- Performance-based incentive compensation may be available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bank Payment Systems KnowledgeAccount OperationsBanking ServicesLending Loan ProcessingDocumentation SkillsFinancial Procedures AnalysisMarket Impact Analysis
Soft Skills
Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsJudgment in Decision MakingAbility to Multi-task
Tools & Technologies
Windows Office SuiteSpreadsheetsIndustry Specific Software
Industry Keywords
Bank Secrecy ActRegulation CCRegulation ECompliance RegulationsCorporate Culture