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Posted: 10/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities, with a focus on operational planning, performance management, and employee engagement. Proven ability to implement strategic initiatives that align with organizational goals while promoting cooperative values and ensuring client satisfaction.
Highest-signal resume keywords
Management ExperiencePerformance ManagementChange ManagementRisk Management CertificationFluency in French
About the role
Key responsibilities & impact- Support the immediate supervisor by helping with work organization, operational planning and special initiatives
- Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
- Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
- Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
- Support the administrative unit’s action plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
- Manage people and performance, produce reports, and ensure member/client satisfaction
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of nine years of relevant experience, including four years in a management role
- Other combinations of qualifications and relevant experience may be considered
- Hold a professional designation such as CIA, CPA, CRMA, CISA, or a recognized certification in risk management or compliance
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational PlanningPerformance TrackingBusiness IntelligenceProcess ImprovementProject Management
Soft Skills
Employee EngagementTalent AttractionDiversity PromotionCommunication Practices
Certifications & Qualifications
CIACPACRMACISA
Industry Keywords
Desjardins ValuesStrategic OrientationsClient SatisfactionCooperative Values