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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing team performance and operational planning while ensuring alignment with strategic objectives. Proficient in fostering employee engagement, talent development, and customer satisfaction within a cooperative values framework.
Highest-signal resume keywords
Bachelor's DegreeEight Years Relevant ExperienceKnowledge Of FrenchCustomer FocusDecision Quality
About the role
Key responsibilities & impact- Support the immediate supervisor by helping with work organization and operational planning for the unit
- Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
- Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
- Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
- Support the administrative unit’s action plan by successfully managing individual and team performance
- Promote Desjardins Group’s cooperative values
- Continuously improve the management of the processes under your responsibility
- Oversee the group’s service offer and develop and implement its business plan
- Manage people and performance, produce reports, and ensure member/client satisfaction
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Work processes
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Action OrientedDevelops TalentDrive ResultsEngagementNimble Learning
Industry Keywords
Performance ManagementChange ManagementTalent AttractionEmployee EngagementDiversity