Senior Key Account Manager
DSV - Global Transport and Logistics
Posted: 10/21/2026
Customer Account Coordinator
Incora
Posted: 10/21/2026
Territory Manager
BD
Posted: 10/21/2026Territory Manager
BD
Posted: 10/21/2026
Account Manager
TeamViewer
Posted: 10/21/2026
Account Manager – Hospitality
The Access Group
Posted: 10/21/2026Territory Manager – East London, Kent and Essex
BD
Posted: 10/21/2026
Account Representative
American Express Global Business Travel
Posted: 10/21/2026Territory Manager
BD
Posted: 10/21/2026
Account Manager
Kody Technolab Pvt. Ltd.
Posted: 10/21/2026
Affiliate and Partnerships Coordinator
Decentralized Masters
Posted: 10/21/2026
Head of Account Management
Biffa
Posted: 10/21/2026
Director, Global Commercial Partnerships – HEOR
Lumanity
Posted: 10/20/2026
Account Manager, F1/Motorsport Comms
Right Formula
Posted: 10/20/2026
Account Manager
Phoenix Group
Posted: 10/20/2026
Senior Account Manager, Retail Media
Croud
Posted: 10/20/2026Senior Account Manager, Retail Media
Croud
Posted: 10/20/2026
Industry Partnerships Manager – Scotland, Ireland
Intrepid Travel
Posted: 10/20/2026
Account Manager
Huzzle.com
Posted: 10/20/2026
Enterprise Account Manager
Watershed
Posted: 10/20/2026Senior Key Account Manager
DSV - Global Transport and LogisticsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Key Account Management and Strategic Account Management within the road freight and logistics sector, focusing on customer retention, revenue growth, and service excellence. Proficient in commercial negotiation, contract management, and data analysis to drive continuous improvement and enhance customer satisfaction.
Highest-signal resume keywords
Key Account ManagementCommercial NegotiationContract ManagementStakeholder ManagementRevenue Growth
About the role
Key responsibilities & impact- Take full commercial ownership of an assigned portfolio of strategically important Road customers
- Develop and implement account plans focused on retention, growth, profitability and service excellence
- Build strong relationships with key customer stakeholders at operational and senior management level
- Conduct regular customer reviews, business meetings and governance reviews
- Identify opportunities to increase revenue through additional services, solutions and trade lanes
- Develop and present commercial proposals aligned to customer requirements
- Lead annual rate reviews, commercial negotiations and contract renewals
- Monitor revenue, profitability and customer performance across the portfolio
- Drive continuous improvement initiatives to enhance service quality, efficiency and customer experience
- Work collaboratively with operational and functional teams to deliver sustainable customer solutions
- Act as the senior escalation point for significant commercial or service-related issues
- Maintain accurate CRM records, forecasts and growth pipelines
- Monitor customer satisfaction and implement corrective actions where required
- Ensure customer contracts, SOPs and governance documentation remain accurate and up to date
Requirements
What you’ll need- Significant experience in Key Account Management, Strategic Account Management or B2B commercial management
- Strong understanding of the road freight, transport or logistics sector
- Experience managing large and complex customer relationships
- Proven commercial negotiation and contract management experience
- Strong understanding of revenue, margin, profitability and cost-to-serve principles
- Ability to analyse operational, commercial and financial data to support decision making
- Excellent stakeholder management and relationship-building skills
- Strong communication and presentation skills
- Highly organised with the ability to manage multiple priorities
- Customer-focused approach with a commitment to delivering results
- Strategic thinker with a continuous improvement mindset
- Proactive, self-motivated and able to work independently
- Successful candidates must undergo necessary right-to-work checks
- Certain sites require 5-years’ worth of referencing and criminal record checks
Benefits
Comp & perks- Competitive Salary Package
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover
- Opportunity to be a part of and grow within a driven and successful company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic Account ManagementData AnalysisRevenue ManagementProfitability AnalysisCost-to-Serve Principles
Soft Skills
Relationship BuildingCommunication SkillsOrganizational SkillsCustomer-Focused ApproachStrategic Thinking
Tools & Technologies
CRM Systems
Certifications & Qualifications
Right-to-Work Checks5-Years’ Referencing
Industry Keywords
Road FreightTransportLogisticsCustomer SatisfactionContinuous Improvement