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TeamViewerCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise account management with a focus on retention and expansion, utilizing strong negotiation skills and a consultative approach to engage stakeholders effectively. Proficient in Salesforce for account planning and forecasting, ensuring alignment with customer success initiatives.
Highest-signal resume keywords
Enterprise Account ManagementSaaS ExperienceNegotiation SkillsSalesforce ProficiencyCustomer-Facing Sales
About the role
Key responsibilities & impact- Own a book of enterprise accounts as the sole account owner, with accountability for gross retention, net revenue retention, and expansion
- Build and maintain account plans covering stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk
- Run renewals proactively with a clear value narrative and negotiate commercial terms, including multi-year agreements
- Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases
- Forecast weekly with accurate renewal and expansion stages, categories, next steps, and close dates in Salesforce
- Partner with Enterprise Solution Engineers on technical validation and solution design
- Work with Customer Success and Support to resolve retention risks
- Work with partners, distributors, and resellers on channel-procured opportunities
- Provide customer and market insight to Product, Marketing, and leadership
- Contribute to references, case studies, and customer events
- Deliver retention and expansion targets, maintain current account plans, and ensure clean handoffs with Account Executive and Specialist teams
Requirements
What you’ll need- 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers
- SaaS or technology experience required
- Proven record of retaining and expanding a book of business against retention and expansion targets
- Strong commercial skills, including negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations
- Consultative, solutions-focused approach
- Ability to engage IT leaders and business stakeholders on value and roadmap
- Weekly forecasting, account planning, and CRM hygiene using Salesforce
- Excellent communication and presentation skills
- Comfortable in executive conversations
- Entrepreneurial attitude and ability to work in a rapidly changing, high-growth environment
Benefits
Comp & perks- Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- Onsite Onboarding in our HQ office for an optimal start
- Opportunities for personal and professional growth
- Inclusive workplace and support for accommodations or adjustments during application or hiring
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningRenewals ManagementExpansion StrategiesForecastingCommercial Negotiation
Soft Skills
Excellent CommunicationPresentation SkillsConsultative ApproachEntrepreneurial AttitudeStakeholder Engagement
Tools & Technologies
Salesforce
Industry Keywords
Retention TargetsExpansion TargetsCustomer SuccessTechnical ValidationChannel-Procured Opportunities