Croud

Senior Account Manager, Retail Media

Croud
Posted 10/20/2026full-timeLondon • United KingdomSenior💰 £41,130 - £49,630 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Retail Media and Marketplace strategy, with a strong focus on client relationship management, campaign optimization, and data analysis to drive profitability and performance. Proven ability to innovate and implement best practices while leading teams to achieve strategic goals.

Highest-signal resume keywords
Retail Media Campaign ManagementMarketplace Strategy DevelopmentData Analysis and Insights DerivationClient Relationship ManagementAdvanced Microsoft Office Skills

About the role

Key responsibilities & impact
  • Lead Marketplace Strategy and Execution to drive client profit across platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more
  • Oversee client account setup and management across Vendor and Seller models, including Brand Registry, PDP optimisation, and inventory management
  • Direct daily operations and performance for the team's client portfolio
  • Optimise campaigns, manage client budgets, and drive innovation
  • Drive team performance against monthly margin and incremental revenue targets
  • Provide technical guidance and ensure accurate daily time journaling
  • Ensure effective campaign measurement and insightful reporting
  • Guarantee accurate, timely client reports and deliverables
  • Share learnings with Retail Media, Paid Media, and Analytics teams
  • Analyse complex datasets and provide actionable client recommendations
  • Define Retail Media best practices and scalable internal processes
  • Innovate technologies and ways of working and contribute to the tech roadmap
  • Monitor market trends, tools, and Retail Media opportunities
  • Lead knowledge sharing and cross-channel process and tool delivery
  • Line-manage Retail Media Executives and Managers through 1:1s and performance reviews
  • Provide team direction and maintain high communication and client-service standards
  • Mentor new team members
  • Contribute to new business and oversee sales support delivery

Requirements

What you’ll need
  • Degree-level education or equivalent relevant work experience
  • Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation
  • Proven experience managing Retail Media campaigns
  • Strong track record of delivering marketplace and retail media performance in competitive markets
  • Proven experience managing client relationships, expectations, and cross-channel activities
  • Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies
  • Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint
  • Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets
  • Proven ability to derive insights from data and translate them into actionable strategies
  • Strategic planning and profitable growth delivery skills
  • Ability to identify opportunities, innovate, and stay ahead of industry trends
  • Ability to balance multiple priorities, projects, and client demands
  • Excellent communication, presentation, and negotiation skills
  • Strong organisation, attention to detail, and project management ability
  • Proactive, self-motivated, and able to work autonomously
  • Innovative mindset with a continuous drive for improvement and excellence

Benefits

Comp & perks
  • Clear path to progression
  • Development opportunities and regular performance reviews
  • Paid sabbatical at 7 years, with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance-based incentive
  • Sales commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard Season Ticket loan
  • Home office screen
  • Free fruit, breakfast cereals, snacks, and tea & coffee
  • Complimentary weekly lunch
  • Enhanced Primary and Secondary family leave
  • Extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform
  • Access to Croud Campus learning and development platform
  • Peer-to-peer recognition scheme 'bonusly'
  • Team off-sites and regular socials
  • Year-round holiday parties
  • Flexible working options
  • Day to make a difference

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail Media Best PracticesMarketplace Performance OptimizationData Manipulation and InterpretationStrategic PlanningBudget Management
Soft Skills
Excellent Communication SkillsStrong Organisation SkillsAttention to DetailProactive and Self-MotivatedTeam Leadership and Mentoring
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
Digital OrganisationClient ProfitabilityCross-Channel ActivitiesMarket TrendsRetail Media Opportunities