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Posted: 9/16/2026Placement Support Specialist – Special Programs Case Manager I
Elevance HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, including the development of comprehensive care plans and coordination of integrated physical and behavioral health services. Proficient in assessing individual needs and navigating community resources while addressing cultural and linguistic requirements.
Highest-signal resume keywords
Case ManagementClinical Experience in Social Work CounselingActive RN or LCSW LicenseExperience with Complex Psychiatric and Substance Abuse DisordersKnowledge of Community-Based Services
About the role
Key responsibilities & impact- Perform case management telephonically and/or by home visits within the scope of licensure for special programs such as Foster Care
- Manage overall healthcare costs for the designated population through integrated physical health and behavioral health case management and whole-person health
- Conduct assessments to identify individual needs
- Develop comprehensive care plans addressing assessment objectives and goals
- Support access to appropriate, quality, and cost-effective care and modify plans as needed
- Coordinate with internal and external resources to meet members’ integrated physical, behavioral, and whole-person care needs
- Coordinate social determinants of health and incorporate them into care planning
- Work closely with various state agencies
- Maintain knowledge of the system of care and coordinated community-based services and supports
- Build partnerships with designated populations and their families while addressing cultural and linguistic needs
- Evaluate health needs and identify applicable services and resources with members and families
- Provide patient education and medication reconciliation
- Identify community resources and assist with arranging follow-up care
- Travel to client sites or designated locations as required, with occasional office attendance for meetings or training
Requirements
What you’ll need- North Carolina residency is required
- MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing
- Minimum of 3 years of clinical experience in social work counseling
- Broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
- Active, current, and valid license as an RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist, as applicable by state law and scope of practice
- Must be licensed to practice as a health professional within the scope of licensure in applicable states or territory of the United States
- Experience working with specialty populations preferred
- Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred
- Ability to travel within the assigned DSS Region highly preferred
- LCSW-A, LCMHC-A, and other associate-level licenses cannot be accommodated
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Hybrid workforce strategy
- Vaccination coverage/requirement for certain patient/member-facing roles
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Comprehensive Care PlanningAssessment ConductingMedication ReconciliationPatient EducationHealthcare Cost Management
Soft Skills
Cultural CompetenceCommunication SkillsPartnership BuildingProblem-Solving
Certifications & Qualifications
Active RN LicenseLCSW LicenseLMHC LicenseLPC LicenseLMFT License
Industry Keywords
Foster CareWhole-Person HealthSocial Determinants of HealthBehavioral HealthIntegrated Care