Essity

Controller

• Lead Budget and Forecast processes across LATAM sites, including EBIT, Working Capital, CAPEX and COGS deviation analysis
• Lead the Monthly Closing process, including consolidated EBIT preparation, alignment with AARO reporting, and analysis of COGS and Working Capital deviations
• Drive COGS reporting and year-over-year deviation analysis
• Consolidate and monitor CAPEX reporting, participate in review meetings, and provide visibility on available funds, forecasts and forecast accuracy
• Support coordination of the depreciation process between manufacturing sites and GBS
• Partner with Sourcing and sites to prepare inflation reporting for raw materials
• Manage Fully Loaded profitability reporting and contribute to developing a globally aligned reporting methodology
• Assist ISC with Quarterly Outlook and 3-Year Plan preparation
• Collaborate with sites, site controllers and global stakeholders to ensure the availability and quality of financial information
• Help harmonize LATAM processes with global ways of working by identifying opportunities to simplify, standardize and automate Finance activities

Senior Manufacturing Controller

Marketing

• Lead integrated shopper activation and retail media plans with selected customers and Retail Media Networks
• Build retailer-specific audience and activation strategies
• Turn shopper and category insight into conversion-driving activity
• Deliver campaigns across POS, digital, retail media and in-store
• Partner across Sales, Category, Brand, eCommerce, retailers and agencies
• Track performance and use insight to improve ROI
• Connect brand, retail media and in-store activation
• Translate shopper, customer and brand strategies into integrated omnichannel plans
• Lead integrated activation across shopper touchpoints with commercial outcomes at the centre

Shopper Marketing Manager

Sales

• Desarrollar y gestionar el negocio de HomeCare en las Islas Canarias, especialmente Tenerife y Gran Canaria
• Promocionar productos en centros de salud mediante visita médica y en farmacias de la zona asignada
• Desarrollar y ejecutar planes comerciales para las cuentas asignadas
• Identificar nuevas oportunidades comerciales mediante venta cruzada y ampliación del portafolio Home Care
• Construir y mantener relaciones con decisores y clientes del territorio
• Implementar acuerdos comerciales, promociones y actividades en el punto de venta
• Liderar negociaciones comerciales
• Analizar ventas, tendencias y oportunidades para recomendar acciones
• Colaborar con equipos internos para ofrecer soluciones integrales y una excelente experiencia al cliente

Sales Specialist

Customer Support

• Serve as a knowledgeable point of contact for assigned customers, accounts, sales partners, and internal stakeholders
• Respond to inquiries through phone, email, fax, internet, portals, CRM, and other channels
• Build customer relationships supporting retention, satisfaction, trust, and positive Net Promoter Score outcomes
• Educate customers on products, ordering options, warranty information, returns, account processes, and self-service tools
• Enter, review, and manage customer orders while verifying product, pricing, shipping, billing, account, and delivery information
• Monitor order status, backorders, delivery blocks, pricing exceptions, availability constraints, and allocation issues
• Own complex or escalated issues and coordinate timely resolution across internal teams
• Research discrepancies using SAP, CRM, order management tools, customer history, account records, delivery information, and invoice details
• Coordinate billing questions, credits, returns, complaints, remakes, deductions, delivery issues, product concerns, and service claims
• Support adoption of digital tools, self-service options, eShop ordering, portals, and automated order submission
• Identify opportunities for automation, AI, workflow, and process improvements
• Participate in process reviews, special projects, customer experience initiatives, and cross-functional improvement efforts
• Maintain documentation, case notes, account records, and reference materials
• Support training, onboarding, peer mentoring, queue monitoring, and best-practice adoption
• Perform other duties required to meet department, customer, and business goals

Customer Service Specialist

Claims Specialist

• Receive and manage all customer service-related claims
• Analyze service claims and coordinate with relevant internal stakeholders to resolve them
• Execute the resolution of service claims based on the outcome of the analysis
• Act as the main point of contact between Customer Service, hauliers, and warehouses to manage delivery issues impacting customers
• Collaborate with the Supply Service team to align actions that mitigate risks and minimize customer impact
• Coordinate customer requests with Customer-Facing and Supply Service teams when they may affect warehousing or transportation operations
• Report typically to the Delivery Monitoring and Service Claims Team Leader

Delivery Monitoring and Service Claims Coordinator

Outside Sales

• Manage and increase Essity Advanced Wound Care product portfolio sales within the assigned geographic territory
• Meet or exceed sales targets through key account closes and competitive conversions across the healthcare market
• Communicate and utilize clinical and product knowledge clearly and concisely
• Assess customer needs and develop solutions
• Manage relationships with key stakeholders within targeted accounts
• Interact with surgeons, physician assistants, nurse practitioners, WOCNs, and nurses to shape product-choice decisions
• Execute the sales process
• Implement contracts and penetrate key GPO and IDN awards
• Maintain and increase penetration in existing accounts and healthcare systems
• Coordinate opportunities internally and externally with customers
• Plan territories and accounts, including pre- and post-call planning and targeting
• Complete administrative duties accurately and timely
• Cover the greater Los Angeles area and Hawaii

Territory Sales Specialist – Wound Care

• Manage and increase Essity Advanced Wound Care product portfolio sales within the assigned geographic territory
• Meet or exceed sales targets through key account closes and competitive conversions across the healthcare market
• Communicate and utilize clinical and product knowledge clearly and concisely
• Assess customer needs and develop solutions
• Manage relationships with key stakeholders within targeted accounts
• Interact with surgeons, physician assistants, nurse practitioners, WOCNs, and nurses to shape product choice decisions
• Execute the sales process
• Implement contracts and penetrate key GPO and IDN awards
• Maintain and increase penetration in existing accounts and healthcare systems
• Coordinate opportunities internally and externally with customers
• Plan territories and accounts, including pre- and post-call planning and targeting
• Complete administrative duties accurately and timely
• Report to the Regional Sales Manager
• Cover the greater Los Angeles area and Hawaii

Accounts Receivable

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances
• Investigate and resolve payment disputes, deductions, claims and account discrepancies
• Perform detailed account reconciliations and identify root causes of payment issues
• Build strong relationships with customers and internal stakeholders to achieve positive payment outcomes
• Assess customer creditworthiness and support the management of credit limits and payment terms
• Analyze aged receivables, collection trends and customer payment behaviors
• Contribute to reporting, month-end activities, balance sheet reconciliations and audit requirements
• Support continuous improvement initiatives to enhance credit control processes and reduce future disputes
• Partner with Sales, Customer Service, Supply Chain and Finance teams to resolve complex account issues and improve business outcomes

Accounts Receivable Administrator

• Ejecutar estrategias comerciales para establecer relaciones a largo plazo con el canal de distribución y cliente final.
• Retroalimentar y monitorear información del mercado y de la competencia para generar estrategias de ventas y detectar oportunidades.
• Acompañar la toma de decisión del cliente final, entender sus necesidades, asesorarlo y ofrecer soluciones a su medida.
• Asesorar, acompañar y hacer seguimiento al proceso de venta del distribuidor mediante tableros de consulta, presupuesto mensual, rentabilidad, capacitación de la fuerza de ventas y monitoreo de inventarios.
• Gestionar los recaudos del canal de distribución asignado.
• Elaborar y validar notas crédito y realizar los cruces respectivos para garantizar el manejo adecuado de la cartera.
• Cumplir los objetivos de sostenibilidad establecidos por la compañía.

Sales Executive – Ejecutivo de Cuenta

Manager

• Monitor the site’s fire detection and alarm systems, as well as fire protection equipment
• Organize and monitor statutory inspections, regulatory checks, and fire safety audits
• Ensure installation compliance and implement the necessary corrective actions
• Keep documentation and technical drawings related to fire safety equipment up to date
• Lead projects to improve, modernize, or expand the site’s fire safety systems and infrastructure
• Act as the primary point of contact for internal teams, inspection bodies, insurers, and external contractors on fire safety matters
• Ensure the proper operation and regulatory compliance of the site’s fire protection equipment and systems
• Lead the improvement initiatives required to ensure the safety of people, buildings, and operations

Fire Safety Equipment Manager

Account Manager

• Manage and grow a portfolio of strategic distributor accounts
• Develop and execute strategic account plans to drive sales and profitable growth
• Manage and strengthen relationships with major healthcare and medical distributors
• Identify new business opportunities and expand existing account partnerships
• Lead commercial discussions including pricing, contracts, tenders and business agreements
• Analyze customer and market data to identify trends, opportunities and risks
• Utilize CRM and reporting tools to support data-driven decision-making and account planning
• Collaborate with Marketing, Clinical, Customer Service and Operations teams to deliver customer-focused solutions
• Negotiate and position Essity's products and solutions to maximize value for customers and the business
• Build stakeholder relationships and enhance customer advocacy and engagement

Strategic Account Manager

Student

• Soporte general al negocio en lanzamientos, eventos o activaciones de las marcas Familia y Hada en Ecuador
• Coordinación con agencias BTL y equipo de trademarketing
• Apoyo en ejecución con distribución de POP y promocionales
• Gestión logística del envío de muestras, materiales y premios
• Seguimiento de la creación de contenido con influencers
• Seguimiento de la presencia e imagen de marca en plataformas de e-commerce
• Soporte en desarrollo de productos: modelados, dummies y actualización de imagen
• Participación en el seguimiento de agencias de creatividad y medios de las marcas
• Soporte en actividades desarrolladas por la marca en diferentes canales

Intern / Student Apprentice

• Brindar un servicio al cliente eficiente y cordial, asegurando respuestas oportunas y soluciones efectivas a sus solicitudes
• Gestionar pedidos, devoluciones y reclamos, garantizando el cumplimiento de políticas internas y la satisfacción del cliente
• Realizar seguimiento al ciclo completo de los pedidos, identificando posibles inconvenientes y proponiendo acciones correctivas
• Coordinar con áreas internas (logística, facturación, finanzas, operaciones) para garantizar el cumplimiento de los acuerdos de servicio
• Revisar y gestionar las Notas Crédito, asegurando su correcta aplicación y comunicación con los clientes
• Contribuir a la mejora continua de los procesos de servicio, proponiendo ideas y proyectos que optimicen la experiencia del cliente
• Cumplir con las políticas, estándares de calidad y buenas prácticas definidas por la organización, promoviendo un ambiente seguro y colaborativo

Customer Service Representative

Marketing Operations

• Lead strategic digital marketing initiatives for assigned therapy brand areas
• Develop, execute, optimize, and measure integrated marketing programs across websites, email communications, social media, marketing automation platforms, and digital campaigns
• Translate business objectives into comprehensive digital marketing plans
• Serve as primary digital marketing advisor to Brand Marketing teams
• Develop and lead integrated digital marketing strategies aligned to therapy area brand objectives
• Own website strategy and content roadmaps for assigned brands
• Prioritize website enhancements and maintenance requests
• Coordinate website projects with vendors, agencies, IT, and internal stakeholders
• Oversee SEO implementation and content optimization
• Monitor website performance and recommend improvements
• Lead website quality assurance and launch readiness reviews
• Develop and manage annual social media strategies
• Partner with agencies and vendors on content execution and reporting
• Manage organic and paid social optimization recommendations
• Monitor social performance and identify growth opportunities
• Own email communication strategy and execution
• Develop and deploy segmented email campaigns through ClickDimensions and HubSpot
• Create and optimize marketing automation workflows
• Manage audience segmentation and database quality
• Conduct A/B testing and personalization initiatives
• Ensure compliance with legal, privacy, and regulatory requirements
• Support adoption of HubSpot, Asana, ClickDimensions, and CRM platforms
• Optimize campaign workflows and improve tracking and reporting processes
• Identify automation opportunities
• Maintain documentation and process standards
• Provide training and support to marketing stakeholders

Digital Marketing Automation Manager

Financial Planning and Analysis

• Participate actively in the monthly financial closing cycle
• Reconcile balance sheet accounts
• Record journal entries
• Maintain a complete and accurate general ledger in accordance with accounting principles and reporting schedules
• Collect, compile, verify, and analyze financial information
• Prepare financial reports and accounting statements
• Assist with internal and external business audits
• Provide technical accounting advice to functional or operational areas
• Oversee and approve special procedures related to defined Accounting services
• Provide input regarding needed changes, inefficiencies, or other possible issues

Senior Manufacturing Controller

Shopper Marketing Manager

Sales Specialist

Customer Service Specialist

Delivery Monitoring and Service Claims Coordinator

Territory Sales Specialist – Wound Care

Territory Sales Specialist – Wound Care

Accounts Receivable Administrator

Sales Executive – Ejecutivo de Cuenta

Fire Safety Equipment Manager

Strategic Account Manager

Intern / Student Apprentice

Customer Service Representative

Digital Marketing Automation Manager

Financial Accountant