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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacovigilance, client relationship management, and regulatory compliance, with a strong focus on delivering operational excellence and client satisfaction. Proficient in managing complex projects and cross-functional teams while ensuring adherence to industry regulations and quality metrics.
Highest-signal resume keywords
Pharmacovigilance ExperienceClient-Facing Project LeadershipKnowledge of FDA, EMA, ICH RegulationsStakeholder ManagementPMP Certification
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the primary point of contact for assigned clients
- Build trusted client relationships and ensure high customer satisfaction
- Plan, track, and drive delivery of milestones, risks, dependencies, and action items
- Lead governance meetings, operational reviews, status meetings, client communications, and executive reviews
- Identify, manage, and resolve client concerns, risks, and escalations
- Coordinate cross-functional teams for alignment, accountability, and timely execution
- Oversee case processing, aggregate reporting, literature surveillance, signal management, and regulatory submissions
- Develop and maintain Safety Management Plans
- Monitor KPIs, quality metrics, and client feedback to drive service delivery excellence
- Ensure compliance with FDA, EMA, ICH, and client-specific requirements
- Support audits, inspections, CAPA management, and regulatory inquiries
- Monitor billing, invoicing, resource utilization, and budget performance
- Demonstrate commitment to diversity, equity, and inclusion
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in Life Sciences, Pharmacy, Nursing, or related discipline
- 10+ years of pharmacovigilance experience
- 5+ years of client-facing project leadership experience
- Strong knowledge of FDA, EMA, ICH, and global PV regulations
- Experience supporting inspections and audits
- Experience overseeing end-to-end pharmacovigilance services
- Excellent communication, stakeholder management, and presentation skills
- Ability to manage multiple complex client programs and priorities
- Less than 15% travel
- 40–45 hours per week
- Advanced degree in Life Sciences, Pharmacy, Nursing, or related discipline preferred
- CRO or pharmacovigilance services experience preferred
- Experience managing pharmaceutical and biotechnology clients preferred
- PMP certification preferred
- Experience with project management tools preferred
- Demonstrated record of client satisfaction and operational excellence preferred
Benefits
Comp & perks- Competitive salary and benefits
- Remote work option
- Reasonable accommodations during the hiring process
- Diversity, equity, and inclusion commitment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PharmacovigilanceProject ManagementRegulatory SubmissionsCase ProcessingSignal ManagementKPI MonitoringQuality MetricsBudget PerformanceClient SatisfactionOperational Excellence
Soft Skills
Communication SkillsRelationship BuildingProblem SolvingTeam CoordinationDiversity Commitment
Tools & Technologies
Project Management Tools
Certifications & Qualifications
PMP Certification
Industry Keywords
Life SciencesPharmacyNursingCRO ExperiencePharmaceutical ClientsBiotechnology ClientsComplianceAuditsInspectionsCAPA Management