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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and expansion sales within the SaaS and EdTech sectors, focusing on revenue growth through cross-sell and upsell strategies. Proficient in managing customer relationships and utilizing CRM tools for pipeline management and forecasting.
Highest-signal resume keywords
Account ManagementExpansion SalesConsultative SellingCRM ManagementK-12 Education Experience
About the role
Key responsibilities & impact- Grow revenue across an existing portfolio of mid-market customers
- Build account plans and deepen customer relationships
- Identify opportunities to increase adoption and expand use of Everway's Planning, Curriculum and AT solutions
- Collaborate with Customer Success on adoption and account-health signals to time expansion conversations
- Partner with the Renewal Rep on renewals and at-risk accounts
- Own expansion strategy and account plans across assigned customers
- Identify and progress cross-sell and upsell opportunities
- Develop relationships with stakeholders across schools, districts and educational organisations
- Manage expansion opportunities through discovery, qualification, proposal, negotiation and close
- Maintain CRM records, pipeline information, forecasts and opportunity reporting
- Partner with Marketing, Customer Success, Finance, Legal, Product and Implementation teams
- Capture and communicate customer feedback, market intelligence and competitive insights
- Track expansion revenue, pipeline and activity targets
- Represent Everway at customer meetings, conferences, webinars and industry events
- Travel as needed to support customer engagement, industry events and sales opportunities
Requirements
What you’ll need- 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment
- Demonstrated success growing revenue within an existing customer portfolio through cross-sell, upsell or account expansion
- Experience managing a portfolio of existing accounts and developing account plans to prioritise growth opportunities
- Experience managing commercial opportunities through a structured sales process from discovery through negotiation and close
- Consultative selling skills, with experience building relationships across multiple customer stakeholders
- Experience managing sales pipeline, forecasting and commercial reporting using CRM data
- Communicates clearly and effectively with customers, colleagues and stakeholders
- K-12, education or public-sector account management or sales experience, including an understanding of education funding cycles and purchasing processes
- Familiarity with MEDDPICC or a similar sales methodology
- Familiarity with CRM platforms such as Salesforce
- Experience using AI tools to support customer research, account planning, forecasting or workflow efficiency
- Must work from or be based in the USA
Benefits
Comp & perks- Competitive salary with bonus opportunities
- Flexible work schedules
- Comprehensive health and wellness benefits
- Flexible time off plans
- Career growth through development programs
- Collaborative, innovative culture
- Drug-Free Workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue GrowthCross-SellUpsellSales Process ManagementAccount PlanningForecastingCommercial ReportingSales MethodologyCustomer Relationship ManagementNegotiation
Soft Skills
Effective CommunicationRelationship BuildingCollaboration
Tools & Technologies
SalesforceAI Tools
Industry Keywords
SaaSEdTechK-12Public SectorEducation Funding Cycles