Office Depot

Senior Account Manager, Hospitality

Office Depot
Posted 10/19/2026full-timeSeattle • Washington • United StatesSenior💰 $76,100 - $100,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B sales within the hospitality sector, focusing on customer acquisition, account growth, and tailored solutions. Proficient in developing and executing hospitality-focused selling strategies while maintaining strong client relationships and ensuring customer satisfaction.

Highest-signal resume keywords
B2B Field Sales ExperienceHospitality OS&E ExperienceCustomer-Centric Proposal DevelopmentContract Negotiation SkillsMicrosoft Suite Proficiency

About the role

Key responsibilities & impact
  • Drive growth and retention within the hospitality sector, focusing on new customer acquisition and expanding the OS&E market
  • Build relationships with hospitality clients and introduce the complete product portfolio
  • Increase share of wallet through cross-selling and upselling
  • Prospect, sell, and service hospitality accounts within the assigned territory
  • Introduce and sell OS&E products and solutions, identifying add-ons and expanded services
  • Collaborate with product specialists and internal teams to increase category penetration
  • Grow existing accounts by expanding into new categories and presenting tailored solutions
  • Service and retain current hospitality revenue
  • Manage bids, quotes, and proposals with customers and ODP operational support teams
  • Coordinate with customer service and sales support to ensure customer satisfaction
  • Execute pricing strategies aligned with customer profiles and business requirements
  • Maintain accurate customer information and interaction history in ODP CRM
  • Develop hospitality-focused selling strategies and train coworkers
  • Share best practices and insights
  • Adhere to company policies, procedures, and ethical standards; perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's degree or equivalent experience
  • Degree in Business, Hospitality Management, Marketing, or a related field, or equivalent experience
  • At least 4 years of outside sales experience
  • At least 1 year of hospitality OS&E experience
  • Demonstrated success in B2B field sales to large enterprise hospitality accounts
  • Track record of new customer acquisition and account growth
  • Experience negotiating new, renewed, or amended contracts with hospitality clients
  • Exceptional presentation skills and ability to develop customer-centric proposals
  • Experience conducting complex contract negotiations and strategic conversations with hospitality decision makers
  • Valid driver's license and safe driving record
  • Proficient in Microsoft suite of tools
  • Proficient in maintaining and updating customer information in CRM systems
  • Ability to regularly travel within the assigned territory; customer travel anticipated at a minimum of 60% of time
  • Spanish proficiency is a plus
  • Open to feedback and coaching, with initiative and an entrepreneurial approach

Benefits

Comp & perks
  • 401(k)
  • Competitive salaries
  • Incentive program eligibility
  • Opportunities to move and grow within the organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Outside Sales ExperienceCustomer AcquisitionAccount GrowthCross-SellingUpsellingBids ManagementQuotes ManagementProposals ManagementCRM Systems ProficiencyPresentation Skills
Soft Skills
Relationship BuildingCustomer Satisfaction FocusOpen to FeedbackInitiativeEntrepreneurial Approach
Tools & Technologies
ODP CRMMicrosoft Suite
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
Hospitality SectorOS&E MarketCustomer RetentionCategory PenetrationSales SupportEthical StandardsComplex Contract NegotiationsStrategic Conversations