Everway

Account Manager

Everway
Posted 10/19/2026full-timeRemote • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and expansion sales within the SaaS and EdTech sectors, focusing on revenue growth through cross-sell and upsell strategies. Proficient in managing customer relationships and utilizing CRM tools for pipeline management and forecasting.

Highest-signal resume keywords
Account Management ExperienceExpansion Sales ExpertiseConsultative Selling SkillsCRM Proficiency (Salesforce)K-12 Education Sector Knowledge

About the role

Key responsibilities & impact
  • Grow revenue across an existing portfolio of mid-market customers
  • Build account plans, deepen customer relationships and identify opportunities to increase product adoption and expand use of Everway's Planning, Curriculum and AT solutions
  • Work closely with Customer Success to assess adoption and account-health signals and identify expansion conversations
  • Partner with the Renewal Rep to support renewals and at-risk accounts
  • Own expansion strategy and account plans across an assigned customer portfolio
  • Identify and progress cross-sell and upsell opportunities
  • Manage expansion opportunities from discovery and qualification through proposal, negotiation and close
  • Maintain accurate CRM records, pipeline information, forecasts and opportunity reporting
  • Collaborate with Marketing, Customer Success, Finance, Legal, Product and Implementation teams
  • Capture and communicate customer feedback, market intelligence and competitive insights
  • Track expansion revenue, pipeline and activity targets
  • Represent Everway at customer meetings, conferences, webinars and industry events as required
  • Travel as needed for customer engagement, industry events and sales opportunities

Requirements

What you’ll need
  • 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment
  • Demonstrated success growing revenue within an existing customer portfolio through cross-sell, upsell or account expansion
  • Experience managing a portfolio of existing accounts and developing account plans to prioritise growth opportunities
  • Experience managing commercial opportunities through a structured sales process from discovery through negotiation and close
  • Consultative selling skills, with experience building relationships across multiple customer stakeholders
  • Experience managing sales pipeline, forecasting and commercial reporting using CRM data
  • Clear and effective communication with customers, colleagues and stakeholders
  • K-12, education or public-sector account management or sales experience, including an understanding of education funding cycles and purchasing processes
  • Familiarity with MEDDPICC or a similar sales methodology
  • Familiarity with CRM platforms such as Salesforce
  • Experience using AI tools to support customer research, account planning, forecasting or workflow efficiency

Benefits

Comp & perks
  • Competitive salary with bonus opportunities
  • Flexible work schedules
  • Comprehensive health and wellness benefits
  • Flexible time off plans
  • Career growth through development programs
  • Collaborative, innovative culture

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Revenue Growth StrategiesCross-Sell and Upsell TechniquesSales Pipeline ManagementForecasting and ReportingAccount Planning
Soft Skills
Effective CommunicationRelationship BuildingCollaboration
Tools & Technologies
CRM PlatformsSalesforceAI Tools for Customer Research
Industry Keywords
SaaSEdTechK-12Public SectorMEDDPICC