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Garney ConstructionPosted 10/20/2026full-timeEnglewood • Colorado • United StatesMid-LevelSenior💰 $29 - $38 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing advanced technical support for hardware, software, and Microsoft 365, while effectively managing endpoint management and cybersecurity initiatives. Strong ability to troubleshoot complex issues and mentor junior staff in a dynamic work environment.
Highest-signal resume keywords
Advanced Troubleshooting SkillsMicrosoft 365 SupportEndpoint ManagementNetworking FundamentalsCustomer Service Skills
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide advanced technical support for hardware, software, Microsoft 365, mobile devices, and connectivity issues
- Serve as an escalation resource for complex support requests and assist with issue resolution across the organization
- Support employee-owners across offices, jobsites, and remote work environments
- Document technical issues, resolutions, and recommendations within the IT ticketing system
- Assist with endpoint management, device deployment, software distribution, compliance monitoring, and patch management
- Support workstation lifecycle management, including procurement, deployment, upgrades, and retirement
- Serve as a technical resource for office and jobsite technology, including networking, printers, conferencing systems, and connectivity solutions
- Support cybersecurity, vulnerability remediation, and compliance initiatives
- Identify recurring issues, perform root cause analysis, and contribute to process improvements and technical documentation
- Participate in technology deployments, office builds, hardware refreshes, and jobsite mobilizations while mentoring junior support staff
- Travel as needed to support office and jobsite technology operations
Requirements
What you’ll need- 3+ years of experience in IT support, desktop support, help desk, or related technical roles
- Experience supporting Microsoft 365, Windows operating systems, endpoint devices, and business applications
- Advanced troubleshooting skills across hardware, software, mobile devices, printers, conferencing technologies, and connectivity issues
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless networking
- Understanding of endpoint management, device provisioning, software deployment, and patch management practices
- Ability to identify root causes, resolve complex technical issues, and drive continuous improvement
- Strong communication, documentation, customer service, and organizational skills
- Ability to work independently, manage multiple priorities, and support both technical and non-technical users
- Understanding of information security principles and endpoint protection practices
- Experience with endpoint management, device deployment, remote users, or construction jobsites preferred
- Associate degree in Information Technology, Computer Science, or related field preferred
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or equivalent preferred
- Must complete background screening and drug-free workplace requirements
- May be required to complete a post-offer physical and site-specific background check
Benefits
Comp & perks- Free medical, prescription, dental, and vision plans ($0 premiums)
- Virtual doctor visits with no co-pay
- Shares of company stock at no cost starting your first day
- 401(k) plan with a 3.5% match
- Student loan resources
- Weekly paychecks
- Paid time off
- 8 paid holidays
- Health Savings Account (HSA) with a lump sum and matching contributions
- Free life insurance and disability policy
- Free access to healthcare coordinators
- Counseling sessions with mental health professionals at no cost
- Access to consultations with legal and financial professionals at no cost
- Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more
- 50% employee discount in the Garney apparel store
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SupportDesktop SupportHelp DeskWindows Operating SystemsDevice DeploymentSoftware DeploymentPatch ManagementRoot Cause AnalysisCybersecurityCompliance Monitoring
Soft Skills
Strong CommunicationDocumentation SkillsOrganizational SkillsAbility to Work IndependentlyCustomer Service
Tools & Technologies
IT Ticketing SystemNetworking TechnologiesConferencing SystemsMobile DevicesPrinters
Certifications & Qualifications
CompTIA A+Network+Security+Microsoft 365
Industry Keywords
Endpoint ProtectionInformation Security PrinciplesTechnical DocumentationContinuous ImprovementJobsite Technology