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General Dynamics Information TechnologyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise cloud operations, ensuring compliance, reliability, and performance optimization across multi-cloud environments. Proficient in cloud governance, incident management, and collaboration with cross-functional teams to drive continuous improvement and operational excellence.
Highest-signal resume keywords
Cloud Operations ManagementMulti-Cloud Environments (Azure, AWS, VAEC)Cloud Monitoring ToolsITSM and Cloud GovernancePublic Trust Clearance
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Oversee enterprise cloud operations across the VA Enterprise Cloud, ensuring availability, reliability, security compliance, capacity optimization, and modernization readiness
- Manage cloud operational workflows, orchestration pipelines, monitoring tools, incident processes, service catalog offerings, and capacity forecasts
- Collaborate with cloud engineers, incident responders, cybersecurity teams, architects, and VA stakeholders
- Maintain and refine cloud governance standards
- Validate monitoring coverage and ensure security and TIC compliance
- Coordinate incident handling and oversee change alignment across VA’s cloud infrastructure
- Design and manage cloud performance measurement systems
- Streamline response workflows and enhance automation
- Integrate cloud operations with hosting, development, cybersecurity, and network teams
- Provide VA leadership with operational insights, incident reviews, capacity and demand assessments, modernization roadmaps, and reliability recommendations
- Drive continuous improvement by identifying operational gaps, optimizing autoscaling and orchestration processes, strengthening documentation, expanding automation, and maturing cloud performance management practices
- Support the Department of Veterans Affairs through the Infrastructure Operations Support Services program
- Travel less than 10%
Requirements
What you’ll need- Bachelor’s degree or equivalent and 5+ years of experience
- Experience leading cloud operations, monitoring, major incident response, or cloud governance in enterprise IT environments
- Demonstrated expertise with multi-cloud environments, including Azure, AWS, and VAEC
- Experience with cloud monitoring tools and operational frameworks
- Strong understanding of ITSM, cloud service delivery, cloud governance, and enterprise-class configuration management
- Ability to evaluate cloud documentation, workflows, capacity models, monitoring systems, and operational outputs for completeness, accuracy, and compliance
- Experience developing cloud performance plans, audit artifacts, dashboards, and corrective-action processes
- Excellent written, analytical, and stakeholder communication skills
- Ability to collaborate across cloud engineering, network, cybersecurity, hosting operations, and federal organizations
- Must be able to obtain a Public Trust clearance
- US citizenship required
- No visa sponsorship available
- Desired: Experience supporting VA, federal programs, or large regulated cloud environments
- Desired: Cloud certifications, ITILv4, Six Sigma, or similar credentials
- Desired: Familiarity with cloud security requirements, vulnerability management, TIC standards, VA Handbook 6500, and cloud governance practices
- Desired: Experience with cloud orchestration, automation frameworks, incident management tools, monitoring platforms, APIs, and performance analytics
Benefits
Comp & perks- Medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contributions and company match
- Full flex work weeks where possible
- Paid vacation, sick, and personal time
- Paid holidays
- Paid parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year for new employees
- Additional 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-enabled professional growth tools
- Leadership development and internal mobility programs
- Mission-focused culture supporting Veterans
- Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud Performance MeasurementCapacity OptimizationIncident ResponseOrchestration PipelinesAutomation FrameworksCloud Service DeliveryConfiguration ManagementAudit Artifacts DevelopmentMonitoring Systems EvaluationCapacity Models Assessment
Soft Skills
Analytical SkillsStakeholder CommunicationCollaboration
Tools & Technologies
Monitoring PlatformsIncident Management ToolsAPIsPerformance Analytics
Certifications & Qualifications
Cloud CertificationsITILv4Six Sigma
Industry Keywords
VA Handbook 6500Cloud Security RequirementsVulnerability ManagementTIC StandardsFederal Programs