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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal operations and administration, with a strong focus on data analysis, project coordination, and technology platform management. Proficient in developing dashboards and reports to support operational efficiency and compliance.
Highest-signal resume keywords
Legal Operations SupportData AnalysisProject CoordinationTechnology Platform ManagementDashboard Development
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support the Office of General Counsel by administering department programs, technology platforms, data analytics and reporting, outside counsel and vendor management processes, and department initiatives
- Track workload capacity, matter volumes, workflow trends, and operational metrics
- Identify opportunities to improve departmental efficiency and consistency
- Assist with departmental initiatives and operational goals established by OGC leadership
- Administer and support OGC technology platforms, including user access, system configuration, data governance, testing, upgrades, and ongoing platform support
- Develop and maintain desk-level procedures, user resources, and training materials
- Provide end-user support for OGC systems and processes
- Coordinate technology implementations, projects, and departmental initiatives, including planning, documentation, status tracking, and issue management
- Support evaluation of emerging technologies, automation opportunities, and change management activities
- Develop, maintain, and distribute dashboards, scorecards, trend analyses, and operational reports
- Collect, validate, analyze, and interpret legal operations data to identify trends, risks, and opportunities
- Support outside counsel and OGC vendor management, including onboarding, security assessments, vendor records, billing processes, guideline compliance, and issue resolution
- Review and track outside counsel invoices, matter budgets, spending, and performance metrics
- Maintain spend reporting and budget tracking tools
- Maintain departmental records and reporting repositories
- Support compliance with corporate policies, privacy requirements, records retention standards, and department procedures
- Assist with audits, assessments, and information requests while maintaining confidentiality of sensitive information
- Support Lifetime Healthcare Companies’ mission, values, Corporate Code of Conduct, and Lifetime Way values
- Maintain regard for member privacy
- Perform other functions as assigned by management
Requirements
What you’ll need- Five (5) or more years of experience supporting legal operations, legal administration, law firm operations, corporate legal departments, business operations, project coordination, finance, or related functions, or equivalent combination of education, training, certification and experience
- Experience with legal and procurement technology platforms, including matter management and e-billing, contract management, AI-enabled technologies or similar applications
- Preferred experience with Brightflag, LogicGate Risk Cloud, or Workday Strategic Sourcing
- Demonstrated experience in data analysis, reporting, project coordination, and process administration
- Experience developing dashboards, analytical presentations, and business intelligence solutions using tools such as Power BI
- Licensed notary public preferred, or willingness to become a notary after hire
- Strong written and oral communication skills
- Ability to develop and maintain effective business partner relationships
- Ability to handle multiple tasks in a changing environment with attention to detail and work independently
- Proficiency in Microsoft 365 suite tools
- Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer
- Ability to travel across the Health Plan service region for meetings and/or off-site investigations as needed
- Regular and reliable attendance is required
Benefits
Comp & perks- Group health and/or dental insurance
- Retirement plan
- Wellness program
- Paid time away from work
- Paid holidays
- Potential remote work, decided case by case
- Equal opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsReportingProcess AdministrationBudget TrackingMatter ManagementE-BillingContract ManagementAI-Enabled TechnologiesMicrosoft 365 ProficiencyBusiness Intelligence Solutions
Soft Skills
Strong Written CommunicationStrong Oral CommunicationAttention to DetailRelationship BuildingIndependent Work
Tools & Technologies
Power BIBrightflagLogicGate Risk CloudWorkday Strategic Sourcing
Certifications & Qualifications
Licensed Notary Public
Industry Keywords
Legal AdministrationCorporate Legal DepartmentsVendor ManagementComplianceOperational Metrics