Regional Operations Director, DC Metro – N. Virginia
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VCA Animal HospitalsPosted 10/21/2026full-timeRemote • Virginia • United StatesLead💰 $133,000 - $167,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in multi-unit operational performance management, including P&L responsibility, financial analysis, and strategic growth initiatives within the healthcare or veterinary sectors. Proven ability to lead talent strategies, optimize workflows, and enhance service offerings while fostering a high-trust culture.
Highest-signal resume keywords
P&L ManagementData AnalysisOperational PerformanceLeadership DevelopmentVeterinary Industry Experience
About the role
Key responsibilities & impact- Own and deliver regional P&L and KPIs across 14 hospitals
- Coach and hold hospital leaders accountable for performance
- Identify growth opportunities and expand service offerings
- Optimize appointment and capacity utilization
- Enhance doctor productivity while maintaining medical excellence and patient outcomes
- Manage pricing strategies, discount governance, and fee structures
- Use financial, operational, and medical quality insights to guide decisions and mitigate risk
- Drive financial performance through cash control, budgeting, labor management, and inventory management
- Execute enterprise-designed programs across hospitals
- Optimize workflows, appointment availability, resource allocation, and operational processes
- Build partnerships with hospital leaders and foster a high-trust, people-first culture
- Lead regional talent strategy, including recruitment, leadership development, retention, and succession planning
- Coach leaders through performance management, engagement, and culture-building
- Partner with Group Vice President and Medical Operations leaders as part of the Triad of Care
- Support veterinarian onboarding, engagement, retention, and new graduate success
- Resolve non-medical client escalations
- Collaborate with Marketing on regional initiatives, community presence, and brand strategies
- Share best practices and champion continuous improvement
Requirements
What you’ll need- Bachelor’s Degree / MBA or DVM or a degree in healthcare
- 8+ years driving multi-unit operational performance with end-to-end P&L responsibility; 10+ years preferred
- Advanced digital fluency with productivity platforms, including MS365
- Strong proficiency in data and analytics platforms, including Excel and Power BI
- Ability to read, write, and speak English
- Ability to relocate for career pathing
- Experience in the veterinary, healthcare, or related service industry preferred
- Experience with P&L management, pricing execution, contract coordination, revenue optimization, and labor management
- Ability to learn and adopt new technologies and company systems
- Strong analytical skills and ability to interpret financial, operational, and medical performance data
- Ability to align operational decisions with medical priorities
- Skilled communication and ability to translate complex ideas into understandable guidance
- Ability to stand, walk, stoop, kneel, crouch, climb, and lift, carry, and move up to 50 pounds
- Ability to travel within the United States up to 75% of the time
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Paid vacation days
- Paid sick days
- 401(k)
- Generous employee pet discounts
- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBudgetingLabor ManagementRevenue OptimizationPricing ExecutionContract CoordinationData InterpretationOperational Process OptimizationAppointment UtilizationCapacity Management
Soft Skills
CoachingCommunicationPerformance ManagementEngagementCulture-Building
Tools & Technologies
MS365ExcelPower BIProductivity Platforms
Certifications & Qualifications
Bachelor’s DegreeMBADVM
Industry Keywords
HealthcareVeterinaryService IndustryMulti-Unit OperationsContinuous Improvement