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Manager, IAM Channel Operations
General MotorsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading channel operations and strategy within the automotive aftermarket, focusing on measurable revenue outcomes and cross-functional collaboration. Proven ability to develop and execute operating plans, manage resources, and drive performance insights across multidisciplinary teams.
Highest-signal resume keywords
Channel Strategy DevelopmentCross-Functional Team LeadershipFinancial Analysis and ForecastingSales Operations ManagementAutomotive Aftermarket Experience
About the role
Key responsibilities & impact- Lead the operating performance, strategy, and execution of GM’s Independent Aftermarket Powertrain and Fleet channels
- Translate channel strategy into commercial programs, operating plans, forecasts, field enablement, and measurable revenue and customer outcomes
- Lead a multidisciplinary team spanning Powertrain Programs, Fleet Programs, Fleet and Indirect Sales, Wholesale Dealer Programs, OEC support, and EDI
- Integrate partners across Field Sales, National Accounts, Product, Marketing, Finance, Supply Chain, Technology, Customer Care, Legal, Procurement, and external partners
- Develop annual and multiyear channel strategies, operating plans, resource plans, roadmaps, and decision forums
- Recommend investment and resource-allocation priorities and identify growth opportunities
- Own Powertrain operating plans, forecasts, programs, incentives, promotions, field alignment, and performance insights
- Lead Fleet and Indirect Sales operations across fleet, government, indirect, dealer, distributor, and related channels
- Build and develop a high-performing multidisciplinary team
- Translate initiatives into field playbooks, communications, training, tools, and performance expectations
- Own the channel scorecard and operating-review process, including planning, forecasting, monthly business reviews, corrective actions, and common definitions
- Manage program economics, accruals, credits, returns, controls, audit readiness, workforce, budgets, incentives, and resource allocation
- Partner with Information Technology and Data Analytics to improve data, dashboards, automation, and channel systems
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and experience
- 8+ years' experience in automotive aftermarket, wholesale, fleet, channel operations, sales operations, National Accounts, dealer or distributor programs, or a related commercial function
- Demonstrated success leading cross-functional operations across multiple workstreams and delivering measurable commercial results
- Experience making operational or financial decisions and managing or developing talent across multiple workstreams
- Demonstrated financial, analytical, forecasting, business-planning, communication, and executive-presentation skills
- GM does not provide immigration-related sponsorship for this role; candidates must not require GM immigration sponsorship now or in the future
- Willingness to travel less than 25% for this role
Benefits
Comp & perks- Relocation benefits are available for candidates who qualify under company policy
- Benefits supporting employee well-being at work and at home
- Reasonable accommodations for applicants with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial PlanningBusiness PlanningData AnalyticsForecastingProgram ManagementPerformance InsightsResource AllocationOperational Decision-MakingBudget ManagementChannel Scorecard Management
Soft Skills
Communication SkillsExecutive Presentation SkillsTeam DevelopmentCollaborationProblem-Solving
Tools & Technologies
Data DashboardsChannel SystemsAutomation ToolsPerformance Tools
Industry Keywords
Automotive AftermarketFleet OperationsWholesale Dealer ProgramsNational AccountsIndirect SalesCommercial ProgramsField EnablementMultidisciplinary Team Leadership