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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in wholesale order management and retail operations, with a strong focus on EDI transaction monitoring, order reconciliation, and fulfillment coordination. Proven ability to improve operational processes and manage relationships with third-party warehouses and transportation partners.
Highest-signal resume keywords
Wholesale Order ManagementEDI Transaction MonitoringExcel or Google Sheets ProficiencyRetail Operations ExperienceProcess Improvement
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own daily order management across retail channels, including Ulta, Ulta International, Amazon, and future distribution expansion
- Validate purchase orders against item data, pricing, quantities, inventory availability, and delivery requirements
- Resolve order discrepancies before confirmation and coordinate fulfillment priorities during shortages
- Coordinate fulfillment providers on order confirmation, routing, labeling, shipping documentation, pickup, and delivery
- Monitor EDI transactions and retailer portals; resolve missing or rejected documents
- Prepare and submit invoices and reconcile ordered, shipped, and invoiced quantities
- Investigate chargebacks, prepare dispute documentation, track deadlines, and address recurring causes
- Own order-execution readiness for new retailer and item launches
- Maintain order records and reporting by retailer and distribution center
- Improve procedures, service reporting, backup coverage, and repetitive workflows
- Work with Sales, Procurement and Inventory, Finance, manufacturing partners, fulfillment providers, and the VP of Operations
Requirements
What you’ll need- 3+ years of relevant experience in wholesale order management, retail operations, or customer operations within a consumer products business
- Experience personally managing national retailer orders from receipt through delivery and invoicing, including resolving exceptions across internal teams and fulfillment partners
- Experience supporting multiple distribution centers and meeting retailer routing and compliance requirements
- Hands-on experience monitoring EDI transactions, diagnosing operational errors, and working with providers to resolve them
- Experience working directly with third-party warehouses and transportation partners on fulfillment and delivery issues
- Strong Excel or Google Sheets skills, including reconciling order, inventory, shipment, and invoice data
- Sound judgment when priorities compete, with the ability to explain risks, recommend actions, and recognize when a decision requires approval
- Clear communication, careful attention to detail, and consistent follow-through
- Examples of improving an operating process, with a clear explanation of your contribution and the resulting change in accuracy, service, or manual effort
- Experience in beauty, fragrance, personal care, or home products
- Familiarity with OpenText, ShipIQ, Partners Online, or comparable retailer systems; experience improving workflows through ERP systems or automation
- Proficiency in LLMs (e.g., Claude, GPT)
- Experience supporting new retailer launches or managing Amazon fulfillment alongside national wholesale accounts
Benefits
Comp & perks- Highly competitive salary and equity
- An opportunity for growth and ability to widen your role and responsibilities
- Medical, Dental and Vision healthcare insurance
- 401K Retirement Plan with company matching
- Paid Parental Leave
- Flexible vacation and PTO policy
- Industry-leading well-being and mental-health benefits
- Virtual and remote work as well as work-from-home setup
- Snif product on us!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementInventory ReconciliationShipping DocumentationChargeback InvestigationOrder Fulfillment CoordinationData AnalysisOperational Error DiagnosisRetailer Compliance RequirementsInvoice PreparationOrder Execution Readiness
Soft Skills
Clear CommunicationAttention to DetailSound JudgmentFollow-ThroughProblem-Solving
Tools & Technologies
OpenTextShipIQPartners OnlineERP SystemsLLMs (e.g., Claude, GPT)
Industry Keywords
Consumer ProductsBeautyFragrancePersonal CareHome ProductsRetail ChannelsFulfillment ProvidersDistribution CentersNational Retailer OrdersThird-Party Warehouses