Grainger

Representative

• Manage customer inventory through the KeepStock program
• Provide outstanding customer service and drive account growth
• Service multiple customer locations
• Receive and stock purchased products at designated customer locations
• Scan inventory to trigger orders as products are depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated routes using routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with customer facility safety and inspection requirements
• Create new orders by engaging customers to identify additional product needs
• Probe for customer needs during site visits and collaborate with sales partners to expand Grainger offerings

On-Site Service Representative

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations
• Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where service is provided
• Help create new orders by engaging with customers to identify additional product needs
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
• Manage customer inventory and provide outstanding customer service
• Drive account growth through customers' inventory management (KeepStock) program
• Work with partners to implement sales strategy and help customers understand Grainger's MRO solutions
• Report to a Supervisor or Manager of Onsite Services

On-Site Service Representative, Part-Time

Sales

• Provide solutions and connect with walk-in customers
• Serve as a subject matter expert for branch team members
• Maximize sales opportunities and lead by example with showroom sales promotions and product specials
• Oversee the entire customer experience, including product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicles
• Navigate several computer applications for customer-facing and warehouse activities
• Perform branch sales activities to maximize sales opportunities and encourage customer loyalty
• Shift focus to perform a variety of warehouse tasks
• Complete and take responsibility for branch processes important to branch operations and effectiveness
• Report to the Branch Manager

Branch Sales Specialist, Part-Time

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations
• Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where service is provided
• Help create new orders by engaging with customers to identify additional product needs
• Probe for customer needs during each site visit
• Work with sales partners to expand Grainger offerings
• Manage customer inventory and provide customer service through the KeepStock program
• Support account growth and help customers understand Grainger's MRO solutions

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and perform showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Report to the Branch Manager

Branch Sales Associate

Technician

• Perform preventive maintenance, general repairs, and complex projects on conveyors, sorters, shuttles, and related automated material handling system assets
• Respond to building issues, conveyor jams or shutdowns, and other facility issues
• Complete assigned building repairs involving cranes, drill presses, stand grinders, welding equipment, hydraulic/pneumatic presses, jacks, jack stands, band saws, and other equipment
• Use a computerized maintenance management system (CMMS) to enter daily maintenance activities
• Work with contractors, service providers, and other Facilities personnel
• Operate automated material handling and mobile equipment within the Distribution Center
• Maintain the PIE fleet and associate assets, including picking cars, batteries, and battery-changing equipment
• Report to a Facilities Supervisor

DC Technician III

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Help with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch standards
• Report to the Branch Manager

Branch Sales Associate, Bilingual, Part Time

Supply Chain

• Oversee Outbound (picking and packing) operations in a high-volume, order-fulfillment, multi-shift distribution center
• Oversee up to 4 salaried supervisors and provide indirect leadership to up to 100 non-exempt employees
• Manage accurate product receipt, order fulfillment, resource and process optimization, on-time customer delivery, operating costs, and process efficiencies
• Manage processes to ensure compliance with procedures and identify process improvements
• Use operational and financial data to identify performance variations or exceptions and communicate issues to leadership
• Support distribution-center-wide projects and ensure deliverables are completed by commitment dates
• Develop employee engagement and recognition programs and promote fair, respectful, and empowering workplace practices
• Interview and train salaried supervisors, assign and direct work, support development goals, provide feedback, complete performance evaluations, and administer recognition or disciplinary action
• Identify continuous-improvement opportunities and implement LEAN, DMAIC, and Six Sigma solutions
• Emphasize training and implement audit systems to eliminate process variation and ensure compliance

Warehouse Manager

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Store Manager

Branch Sales Associate – Part Time

Executive Assistant

• Manage complex calendars, scheduling, and meeting coordination for senior leaders
• Coordinate domestic and international travel arrangements, including itineraries, accommodations, and expense reporting
• Prepare presentations, reports, meeting agendas, and executive communications
• Organize leadership meeting materials, capture action items, and ensure follow-up activities are completed
• Handle sensitive and confidential information
• Assist with special projects and cross-functional initiatives
• Serve as the primary point of contact for day-to-day office operations
• Coordinate office vendors, facilities requests, maintenance needs, and workplace services
• Manage office supplies, inventory, and equipment
• Support onboarding logistics, workspace readiness, and office orientation
• Plan and coordinate onsite meetings, team events, employee engagement activities, and visitor accommodations
• Maintain an organized, welcoming, and productive office environment
• Partner with leaders to coordinate activities and improve administrative processes
• Assist with budget tracking, purchase orders, invoices, and expense management
• Build relationships with internal stakeholders and external partners
• Identify opportunities to enhance efficiency and improve team operations

Senior Executive Assistant

• Service multiple customer locations
• Receive and stock purchased products in designated customer locations
• Maintain product stocking levels by scanning for ordering as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated routes defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with facility safety and inspection requirements
• Create new orders by engaging customers to identify additional product needs
• Probe for customer needs during each site visit
• Work with sales partners to expand Grainger offerings
• Manage customer inventory through the KeepStock program
• Support assigned customers and help implement sales strategies

On-Site Service Representative – Full Time

Associate

• Receive product from multiple sources, including Grainger competitors
• Put away product and maximize cube space
• Process backorders to fulfill customer orders and meet order ready times
• Pick and stage customer orders
• Pick and prepare customer orders while tracking items removed from the crib
• Perform inventory counts to ensure inventory accuracy
• Maintain grounds and collect/dispose of trash
• Assist customers with picking up and loading product
• Resolve customer problems promptly to retain and promote customer loyalty
• Report to the On-Site Service Manager

Onsite Services Crib Associate

• Support assigned customers by managing their inventory
• Provide outstanding customer service
• Drive account growth through customers' inventory management (KeepStock) program
• Work with partners to implement sales strategy
• Help customers understand Grainger's MRO solutions
• Service multiple customer locations
• Receive and stock purchased products in designated customer locations
• Scan inventory to support ordering as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated routes defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with facility safety and inspection requirements
• Engage customers to identify additional product needs and help create new orders
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings

• Perform preventative maintenance, general repair, and complex projects on conveyors, sorters, shuttles, and related automated material handling system assets
• Respond to calls for assistance with building issues, conveyor jams or shutdowns, and other facility issues
• Complete assigned building repairs involving cranes, drill presses, stand grinders, welding equipment, hydraulic/pneumatic presses, jacks, jack stands, band saws, and other equipment
• Use the computerized maintenance management system (CMMS) to enter daily maintenance activities
• Work with contractors, service providers, and other Facilities personnel
• Operate all automated material handling and mobile equipment within the Distribution Center
• Maintain all PIE fleet and associate assets, including picking cars, batteries, and battery changing equipment
• Report to a Facilities Supervisor

DC Technician II

Manager

• Direct strategic, operational, and financial performance of two branch locations in Fairfield, Ohio and Dayton, Ohio
• Communicate company goals, lead through change, and maintain service standards to achieve preferred supplier status
• Make data-driven decisions supporting business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity
• Foster internal and external partnerships to position the branch network and technical expertise as key differentiators
• Manage operating expenses to meet financial targets and eliminate non-value-added activities
• Drive continuous improvement through team participation in CI initiatives and compliance with branch quality standards and service excellence
• Create safe, secure, and well-maintained branch facilities while enforcing laws, company policies, and contract requirements
• Cultivate an engaging and inclusive work environment through communication, professional development, and succession planning
• Execute talent management strategies, staffing targets, bench recruiting, onboarding, coaching, performance reviews, and recognition
• Lead Branch Team Leads and drive team engagement