Great American Insurance Group

Account Manager

• Establish and build strategic relationships with key client stakeholders across transactional to moderately complex accounts
• Collaborate with internal stakeholders to drive account retention and expansion
• Enhance client satisfaction by aligning evolving business needs with products and services
• Oversee implementation of products and services while managing risks, scope, and budget expectations
• Conduct training sessions on products and services
• Partner with Business Development, Marketing, Underwriting, Accounting, and Claims teams
• Compile, analyze, and present data insights on operational efficiency, performance trends, and account growth
• Maintain clear, consistent, and professional communication and documentation with clients and internal teams
• Focus on client retention, satisfaction, and operational support rather than cold calling, prospecting, or sales quotas

Account Manager – Specialty Equipment

Operations

• Develop a working knowledge of claim operations and resolve routine incoming operations-partner requests
• Perform claim operations and payment functions for one or more lines
• Establish new losses in the claim system, including statistical coverage verification and document uploads
• Support loss or expense payments, reserves, and refunds
• Perform systems functions, including determining errors and corrections on claim systems
• Update claim files and maintain, correct, and update data using office technology
• Learn basic claim handling and required support processes
• Compose, prepare, review, and respond to correspondence and inquiries requiring research
• Perform mail functions and research recipients for misdirected mail
• Use appropriate resources to complete support requirements
• Seek information to understand partners’ circumstances, problems, expectations, and needs to resolve inquiries and issues
• Share information with business partners regarding their claims while maintaining professionalism
• Utilize computerized systems for policy analysis, claims operations, data management, information gathering, and troubleshooting
• Assist Claims departments with beginner to intermediate tasks
• Assist in training less experienced Claim Operations Professionals
• Comply with company and regulatory guidelines
• Participate in industry-based continuing education
• Perform other assigned duties

Claim Operations Associate I/II

Claims Specialist

• Manages an inventory of crop related claims to evaluate compensability/liability
• Conducts claim investigations to confirm coverage and determine liability, compensability and damages
• Performs crop field work and applies knowledge of grain marketing
• Determines and may negotiate appropriate claim settlements/reserves within prescribed authority
• May attend arbitrations, mediations, depositions, or trials
• Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
• May authorize payments in accordance with assigned authority limit and ensure timely payment
• Maintains accurate and detailed claim files, including correspondence, reports, and settlement agreements
• Performs other duties as assigned
• Travels up to 40% within the territory

Crop Claims Representative – NW Kansas / NE Colorado

Financial Planning and Analysis

• Conduct in-depth financial analysis to support strategic initiatives and business decisions
• Develop and maintain complex financial models to forecast future financial performance and assess potential risks and opportunities
• Lead the development of long-term financial plans and annual budgets aligned with corporate objectives
• Update forecasts to reflect changes in business conditions and market trends and reconcile internal accounts
• Track and analyze KPIs and financial metrics to evaluate the company’s financial health
• Prepare and present detailed financial reports and dashboards to senior management and stakeholders, providing actionable insights and strategic recommendations
• Identify and assess financial risks and develop mitigation strategies
• Ensure compliance with industry regulations and internal controls
• Collaborate with cross-functional teams to provide financial insights and support operational and strategic initiatives
• Communicate complex financial information clearly to diverse audiences, including non-financial stakeholders
• Drive continuous process improvements and implement best practices to enhance efficiency, accuracy, and value creation
• Provide technical advice and support to lower-level positions, management, and other departments
• Perform other duties as assigned

Senior Financial Analyst – Financial Division

Actuary

• Design, refine, and oversee sophisticated actuarial models to evaluate risk, develop pricing strategies, and optimize profitability
• Develop and assess innovative product concepts for specialized, complex, and strategically significant initiatives
• Conduct advanced statistical analysis on extensive datasets
• Uncover patterns, assess risk exposures, and generate actionable insights for strategic decision-making
• Author comprehensive actuarial reports and recommendations
• Communicate complex actuarial findings and methodologies to diverse audiences
• Collaborate with underwriting, finance, product development, and claims teams
• Lead or contribute as a subject matter expert in multidisciplinary projects
• Identify process improvement opportunities and implement efficiency and accuracy enhancements
• Represent the company on industry and professional committees
• Coach staff and participate in talent selection, development, and performance management decisions
• Perform other duties as assigned

Senior Actuary – Employer Health Solutions

• Investigate and maintain claims
• Review and evaluate coverage and/or liability
• Secure and analyze reports, policies, appraisals, releases, statements, records, and other documents in claims investigations
• Participate in affecting settlements/reserves within prescribed limits
• Submit recommendations to a supervisor on cases exceeding personal authority
• Ensure claims payments are issued in a timely and accurate manner
• Ensure claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies
• Convey coverage, decisions, and outcomes to appropriate parties
• Perform other duties as assigned
• Join the Trucking Division’s Physical Damage team in the Cincinnati, OH office

Senior Claims Representative

Product Analyst

• Develop and enhance Employer Health Solutions products, including Medical Stop Loss and Level Funded Plus
• Conduct market research and competitive analysis to identify industry trends, customer needs, opportunities, and product innovation strategies
• Collaborate with underwriting, claims, operations, compliance, legal, actuarial, and marketing teams on product offerings and business initiatives
• Coordinate with external vendors and partners on product details supporting underwriting, pricing, product approval, and implementation
• Analyze product performance, market data, customer feedback, and industry developments
• Identify opportunities for product enhancements, operational improvements, and new product development
• Assist with product strategies, business plans, and initiatives supporting organizational goals, profitability, and growth
• Coordinate cross-functional projects, manage action items, and drive product-related initiatives through completion
• Develop and maintain product specifications, underwriting guidelines, policy forms, procedures, marketing materials, and supporting documentation
• Support product filings and regulatory compliance efforts, including state-specific updates and form revisions
• Support product launches, enhancements, training initiatives, and ongoing product administration
• Maintain knowledge of industry regulations, market developments, healthcare financing trends, and competitive intelligence

Senior Product Analyst – Employer Health Solutions

• Manage an inventory of claims to evaluate compensability/liability
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages
• Determine and negotiate appropriate claim settlements/reserves within prescribed authority
• Attend arbitrations, mediations, depositions, or trials as needed
• Convey moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
• Authorize payments in accordance with assigned authority limits and ensure timely payment
• Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
• Perform other duties as assigned

Senior Claims Representative – Bodily Injury

Business Intelligence Developer

• Analyze, evaluate, and interpret large volumes of complex data from diverse sources to drive strategic business initiatives
• Ensure data integrity and accuracy through validation, reconciliation, and business-focused quality checks
• Partner with stakeholders to frame complex questions, clarify reporting requirements, uncover insights, and deliver data-driven solutions
• Present findings and strategic recommendations to management and other business stakeholders
• Partner with IT Data Mart teams to align business logic, data definitions, and reporting usage with enterprise data models and standards
• Use AI-assisted analytics and coding tools responsibly to improve delivery speed and quality while applying validation, governance, and professional judgment
• Design and maintain semantic models, business logic, and metric definitions for trusted reporting, analytics, and emerging AI-assisted BI capabilities
• Identify and implement process improvements for data collection, analysis, and reporting
• Maintain documentation for data processes, workflows, reporting standards, and definitions
• Provide technical guidance and support peer development through design reviews, knowledge sharing, and problem solving
• Maintain knowledge of analytics best practices and emerging trends
• Perform other duties as assigned

Senior Business Intelligence Analyst

Data Analyst

• Learn to use modeling software to evaluate catastrophe risk
• Run analyses and identify high-risk catastrophe regions
• Update and maintain databases, tables, queries, and processes in SQL
• Review, update, and maintain data engineering code in Python
• Consolidate and clean up redundant reference tables across multiple databases
• Create Tableau and Power BI dashboards
• Map wildfire, hurricane, convective storm, and earthquake events for visual insights
• Help streamline repeatable modeling processes
• Learn and apply Python for automation and data preparation tasks
• Collaborate with experienced modelers, analysts, and teams to share tools and insights
• Gain hands-on experience supporting catastrophe modeling, data engineering, and visualization efforts

Catastrophe Modeling, Data Analytics Intern

Insurance

• Delivers expert guidance on policies, procedures, and risk evaluation for highly complex or high-exposure cases
• Establishes and interprets company guidelines, regulatory requirements, and industry standards to ensure compliance and profitability
• Provides support on specialty financial based or other accounts as necessary
• Grows and maintains the closure/post closure book of business
• Serves as subject matter expert for Division training programs
• Participates in the file audit program and assists with development of the product line audit program
• Works with the Division President, CUO, and Underwriting Director on annual data call and reinsurance treaty renewal submission development
• Supports gathering and evaluating data for Division and Home Office reporting
• Works with the CUO on forms, endorsements, regulatory affairs, guidelines, policies, and protocols
• Analyzes and forecasts portfolio and segment performance; develops and recommends strategic appetite, pricing, and workflow initiatives
• Supports regulatory filings, policy language, endorsements, and insurance procedures, including legal review, form control, system updates, and change management
• Collaborates with insurance, product, compliance, and distribution teams to resolve escalated issues and align on risk strategies
• Performs other duties as assigned

Field Technical Advisor – Environmental Insurance

General Counsel

• Support the development, implementation, and ongoing maturation of the Company’s privacy program, including policies, procedures, training, governance, and third-party contracting
• Support privacy and security incident response, including investigation, remediation, documentation, and individual and regulator notifications under applicable laws
• Draft, review, and negotiate privacy and data protection terms in commercial agreements, including data processing agreements, business associate agreements, and artificial intelligence provisions
• Support compliance with privacy and data security laws, including NYDFS Part 500, GLBA, state insurance laws and regulations, CCPA/CPRA, HIPAA, GDPR, and other applicable regulatory frameworks
• Monitor legal and regulatory developments and translate them into practical recommendations, policies, controls, training, and implementation plans
• Develop trusted relationships with internal clients and deliver responsive, business-oriented legal guidance and workable compliance frameworks
• Partner with business, technology, information security, compliance, procurement, and legal stakeholders across a complex insurance organization