HD Supply

Account Manager

• Sell MRO (maintenance, repair and operations) supplies and other products to an established portfolio of multi-family housing customers
• Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding current-customer opportunities
• Meet yearly sales goals in core and emerging industries and markets
• Develop and maintain relationships with key decision makers and influencers
• Manage sales volume with existing customers and acquire new customers
• Develop and implement plans to expand business presence in the assigned area
• Share market insights and competitor information across the organization
• Collaborate with leadership on market trends, customer needs, and sales strategies
• Attend monthly business meetings, local trade shows, and regional or national activities as needed
• Provide guidance or training to junior-level personnel when applicable

Field Account Representative – Multi-Family

Outside Sales

• Sell MRO (maintenance, repair and operations) supplies and other products to an established portfolio of multi-family housing customers
• Maintain and drive sales across apartment community accounts
• Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers
• Develop and maintain sales relationships with key decision makers and influencers
• Manage sales volume with existing customers while prospecting and acquiring new customers
• Develop and implement plans to expand business presence in the assigned area
• Share market insights and competitor information throughout the organization
• Collaborate with leadership to analyze market trends and customer needs and develop sales strategies
• Attend monthly business meetings, local trade shows, and regional or national activities as necessary
• Resolve missing or incomplete information and inconsistencies in complex research/data
• Provide general guidance or training to junior-level personnel as needed
• Travel overnight less than 10% of the time

Outside Sales Account Manager – Multi-Family

• Sell MRO (maintenance, repair and operations) supplies and other products to an established customer portfolio
• Maintain and drive sales with existing customers
• Profitably grow sales to achieve yearly sales goals
• Prospect new accounts, retain existing accounts, and increase opportunities with existing customers
• Develop and sustain sales relationships with key decision makers and influencers
• Win, onboard, and build relationships with net new clients
• Manage sales volume and expand the customer base
• Develop and implement plans to expand business presence in the assigned area
• Share market and competitor information within the organization
• Establish relationships and working partnerships
• Attend monthly business meetings for company-sponsored associations
• Participate in local trade shows and, if required, regional or national activities
• Resolve missing or incomplete information and inconsistencies in complex research/data
• May provide guidance or training to junior personnel

Field Account Representative

Sales

• Drive and manage execution of sales strategies and plans for national, regional, or local markets
• Orchestrate resources to drive profitable sales revenue and growth
• Optimize sales effectiveness with sales partners
• Engage and inspire the team to drive business results
• Monitor, analyze, and report on sales results
• Define and plan selling organizations to optimize resources
• Facilitate staffing and provide input on organizational needs and sales team development
• Manage a sales territory, product category, or business segment
• Develop direct and indirect reports, including inside and outside sales and special product sales
• Schedule sales meetings and events to bid jobs and secure new business
• Forecast and achieve budgeted sales targets
• Develop and maintain business relationships through customer visits, presentations, innovative programs, and communications
• Analyze sales and operating reports and establish initiatives to address deficiencies
• Develop sales programs and track performance
• Establish monthly, quarterly, and annual sales and profit goals
• Negotiate national contracts and programs and communicate or negotiate special pricing and product availability with vendors
• Manage selling and customer service activities and implement sales and customer retention programs
• Ensure sales associates prospect accounts and assess team performance
• Conduct ride-along activities and call on customers and prospective accounts
• Train, motivate, and coach sales associates
• Recruit and interview candidates and manage succession planning

Senior Manager, Sales

Inside Sales

• Grow an established book of business
• Build and maintain relationships with decision-makers and influencers
• Manage a portfolio of customers and learn their business needs
• Contact customers by phone and email
• Generate new sales opportunities and upsell via phone, email, or other electronic communication
• Oversee responses to customer order and quotation requests
• Prospect through outbound calling and emailing
• Facilitate sales through project management, open-order tracking, issue resolution, and customer service
• Generate profitable growth through quota attainment
• Provide product pricing using pricing matrices and other resources
• Develop code directives for certain products while maintaining target margins
• Perform estimating, take-off, and proposal duties as necessary

Inside Sales Representative

Supply Chain

• Serve as a point of contact for inventory-related tasks and issues in a distribution center
• Support management by providing guidance and training to inventory control associates
• Coach and train inventory control associates on inventory and count procedures
• Coordinate and prioritize inventory control work
• Record and report inventory adjustments, pallet audits, and discrepancies weekly
• Review cycle counts and track discrepancies to ensure inventory accuracy
• Check product quality and communicate quality issues to vendors
• Determine inventory placement based on size, selling volume, and other applicable factors
• Assist with loading damaged merchandise into delivery vehicles using powered and non-powered material handling equipment
• Serve as backup for inventory and general warehouse functions
• Troubleshoot complex support or operational problems
• Train associates, delegate tasks, and review junior associates' work

Lead Inventory Control Associate – 4:30AM-1PM

Representative

• Maintain and drive Maintenance, Repair, and Operations (MRO) sales for an established customer portfolio
• Seek new business and prospect new accounts
• Profitably grow sales to achieve yearly goals
• Retain existing accounts and increase opportunities with existing customers
• Manage sales volume with existing customers
• Develop and implement plans to expand business presence in the assigned area
• Share market and competitor information with applicable channels
• Develop and sustain sales relationships with key decision makers and influencers
• Attend monthly business meetings for company-sponsored associations
• Participate in local trade shows and, if required, regional/national activities
• Assist in training or mentoring associates
• Travel consistently within the territory, with infrequent overnight travel

Field Accounts Representative – Public Sector

Analyst

• Improve customer experience through site merchandising, content strategy, and product taxonomy within specified merchandising categories
• Analyze customer information and behaviors and perform competitive benchmarking to identify opportunities to enhance the customer research and buying experience
• Evaluate external data, internal research, site behaviors, and post-transaction data
• Partner with merchandising and other stakeholders to identify and report opportunities to improve customer experience across categories
• Improve taxonomy, purchase path, data content, search engine optimization, and post-transaction results through tactical execution
• Track site content performance by category, vertical, and customer type using key performance indicator reporting
• Champion continuous optimization and process improvements
• Perform ad hoc reporting and extract relevant data from business systems
• Provide general guidance or training to junior-level support or professional personnel

Category Experience Analyst

General

• Assess contractor capabilities and performance to identify strengths, weaknesses, and improvement opportunities
• Recruit and onboard contractors based on assessments
• Serve as the primary communication and escalation point for contractors
• Develop and maintain the contractor performance grading system
• Review audits to ensure compliance with HD Supply standards
• Educate contractors on quality standards and procedural guidelines
• Facilitate communication between contractors and the sales team
• Manage contractor inquiries regarding project specifications, regulatory compliance, and customer expectations
• Use QuickBase to assess programming needs and ensure accurate, integral data input
• Participate in strategy discussions for potential integration with organizational platforms and systems
• Approve contractors’ licenses in QuickBase for permitted services
• Review scopes of work for compliance with licensing laws
• Provide backup licensing expertise during project success calls
• Troubleshoot and resolve complex problems
• Plan, assign, monitor, and review project or assignment progress where applicable

Contractor Relations Specialist

• Manage and direct a sales force to achieve sales and profit goals within a territory
• Design and recommend sales and marketing programs
• Set short- and long-term sales strategies
• Develop and implement sales and customer retention programs
• Plan, forecast, and report on sales and competitive pricing activities and tactics
• Manage day-to-day activities of individual sales representatives
• Define the sales process and develop efficient, creative sales strategies
• Analyze and develop reports to identify territory sales and revenue growth opportunities
• Spend time in the field and interact with customers and internal partners to resolve escalated issues
• Develop sales processes to increase market share within the assigned territory
• Manage and develop direct reports, including outside sales and special product sales
• Review performance management, identify successful candidates, and coach and develop the team for career development and sales growth