Personal Injury Case Manager – Pre-Litigation
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Posted: 10/10/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing U.S. personal injury cases through pre-litigation, with strong communication skills in English and Spanish. Proficient in coordinating medical treatment, reviewing medical records, and navigating insurance claims while maintaining organized case files using cloud-based management software.
Highest-signal resume keywords
U.S. Personal Injury Case ManagementCalifornia Personal Injury Claims KnowledgeFluent Spanish CommunicationMedical Treatment CoordinationInsurance Claims Handling
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Keep the assigned pre-litigation caseload progressing toward resolution by prioritizing next steps, monitoring deadlines, and closing outstanding follow-ups.
- Keep English- and Spanish-speaking clients informed about treatment progress and case status through clear, empathetic communication and persistent follow-through.
- Coordinate with medical providers to help clients attend appointments and complete recommended care, including MRIs, injections, and follow-up treatment.
- Review medical records and track treatment progress to identify treatment gaps, missing documentation, and issues that could delay case preparation.
- Obtain claim updates from insurance carriers, ensure policy searches are completed, and document coverage information, policy limits, and uninsured/underinsured motorist coverage.
- Recognize when treatment authorization is needed and coordinate it within attorney-approved protocols, escalating legal or medical decisions to supervising attorneys.
- Resolve routine case issues independently and flag liability concerns, delays, or potential settlement obstacles requiring attorney review.
- Maintain accurate, current case files in Maris Case, the firm's cloud-based case management platform.
- Collaborate with attorneys, case manager assistants, medical records personnel, and demand preparation staff to keep lien tracking, demand workflows, and pre-litigation settlement coordination on track.
Requirements
What you’ll need- Prior hands-on experience independently managing U.S. personal injury cases through pre-litigation, with reliable follow-through and minimal need for supervision or foundational training.
- Strong practical knowledge of California personal injury claims, including Proposition 213, liability, and settlement procedures, without needing explanations of basic concepts.
- Fluent Spanish and proficient English for direct client communication.
- Experience coordinating medical treatment, including MRIs and injections, reviewing medical records, tracking treatment progress, and identifying gaps in care.
- Experience communicating with insurance carriers and handling policy searches, with a strong understanding of bodily injury claims, coverage limitations, policy limits, and uninsured/underinsured motorist coverage.
- Familiarity with lien tracking, demand preparation workflows, and pre-litigation settlement coordination, plus sound judgment about when to escalate legal or medical decisions to supervising attorneys.
- Strong organization, documentation, and deadline management skills, including prioritizing competing case needs; experience with cloud-based legal case management software and the ability to learn Maris Case.
- Previous hands-on experience with Maris Case (nice to have).
- Experience preparing attorney-ready case summaries or demand-support packages (nice to have).
- Experience improving case-tracking systems, documentation templates, or client follow-up workflows (nice to have).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementMedical Records ReviewTreatment Progress TrackingPolicy SearchesLiability AssessmentSettlement ProceduresDocumentation ManagementCase Summaries PreparationClient Follow-Up WorkflowsMaris Case Proficiency
Soft Skills
Empathetic CommunicationStrong OrganizationDeadline ManagementSound JudgmentPersistent Follow-Through
Tools & Technologies
Maris CaseCloud-Based Case Management Software
Industry Keywords
Proposition 213Bodily Injury ClaimsUninsured Motorist CoverageUnderinsured Motorist CoverageLien TrackingDemand Preparation Workflows