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HopeSourcePosted 10/20/2026full-timeEllensburg • Washington • United StatesMid-LevelSenior💰 $24 - $26 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing whole person care through a person-centered, trauma-informed approach while effectively advocating for clients' diverse needs. Proficient in utilizing integrated technology platforms and maintaining strong organizational and communication skills to support client self-sufficiency.
Highest-signal resume keywords
Person-Centered CareTrauma-Informed ApproachIntegrated Technology PlatformsBilingual English/SpanishClient Advocacy
About the role
Key responsibilities & impact- Provide clients with whole person care using a person-centered, trauma-informed approach
- Serve as a single point of contact for clients within HopeSource
- Connect clients with internal and external systems of care while ensuring continuity of referrals and services
- Streamline client access to services and support quality of care
- Advocate and refer clients for financial assistance, legal aid, housing, job placement, education, healthcare, mental health, substance treatment, and other needs
- Maintain broad knowledge of available programs, services, and community providers
- Participate in client-focused case conferencing with partner agencies
- Support clients navigating complicated systems and remove barriers where possible
- Advocate for clients until they reach self-sufficiency
- Perform other duties as assigned
Requirements
What you’ll need- Competent computer skills with proficiency in Microsoft Office products
- Ability to learn new technical skills
- Ability to use integrated technology platforms and virtual care coordination tools
- Good judgment and problem-solving skills
- Ability to effectively respond to difficult situations and resolve conflicts
- Ability to work independently in a fast-paced environment
- Ability to organize and prioritize workload
- Effective time and task management skills
- Ability to successfully complete tasks with little or no supervision
- Ability to anticipate patient and team member needs
- Ability to communicate effectively with individuals from diverse backgrounds
- Bilingual English/Spanish preferred
- Resume and statement of interest required
Benefits
Comp & perks- 100% of insurance premiums covered for you for medical, dental, life, and vision
- 60% of medical premiums covered for your dependents
- Full-time, 40 hours per week
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Office ProficiencyTechnical Skills LearningVirtual Care Coordination ToolsTime ManagementTask Management
Soft Skills
Good JudgmentProblem-SolvingConflict ResolutionIndependenceOrganizational Skills
Industry Keywords
Whole Person CareClient-Focused Case ConferencingCommunity ProvidersFinancial AssistanceHealthcare Navigation