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HopeSourcePosted 10/20/2026full-timeEllensburg • Washington • United StatesMid-LevelSenior💰 $24 - $26 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing whole person care through a trauma-informed approach, effectively advocating for clients' diverse needs while maintaining strong organizational and problem-solving skills. Proficient in utilizing integrated technology platforms to streamline client access to services and ensure continuity of care.
Highest-signal resume keywords
Whole Person CareTrauma-Informed ApproachClient AdvocacyMicrosoft Office ProficiencyBilingual English/Spanish
About the role
Key responsibilities & impact- Provide clients with whole person care through a person-centered, trauma-informed approach
- Serve as a single point of contact for clients within HopeSource
- Connect clients to other systems of care and ensure continuity between internal and external referrals and services
- Streamline client access to services and support quality of care
- Advocate and refer for financial assistance, legal aid, housing, job placement, education, healthcare, mental health, substance treatment, and other needs
- Maintain broad knowledge of available programs, services, and community providers
- Engage in client-focused case conferencing with partner agencies
- Help clients navigate complicated systems and remove barriers
- Advocate for clients until they reach self-sufficiency
- Perform other duties as assigned
- Report to the Director of Housing
Requirements
What you’ll need- Competent computer skills with proficiency in Microsoft Office products
- Ability to learn new technical skills
- Ability to demonstrate flexibility and adapt when faced with internal or external barriers or differing points of view
- Ability to anticipate next steps, be proactive, and collaborate with coworkers and stakeholders
- Ability to use integrated technology platforms and virtual care coordination tools
- Good judgment and problem-solving skills
- Ability to respond effectively to difficult situations and resolve conflicts
- Ability to work independently in a fast-paced environment
- Ability to organize and prioritize workload
- Effective time and task management skills
- Ability to successfully complete tasks with little or no supervision
- Ability to anticipate patient and team member needs
- Bi-lingual English/Spanish preferred
- Resume and statement of interest required
Benefits
Comp & perks- 100% of insurance premiums covered for you for medical, dental, life, and vision
- 60% of medical premiums covered for your dependents
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
FlexibilityProblem-SolvingEffective CommunicationTime ManagementCollaboration
Tools & Technologies
Integrated Technology PlatformsVirtual Care Coordination Tools
Industry Keywords
Client-Focused Case ConferencingContinuity of CareCommunity ProvidersSelf-SufficiencyFinancial Assistance