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Posted: 10/15/2026Facilities Manager
Jones Lang LaSalle Americas, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities management, including budget preparation, contractor performance monitoring, and compliance with health and safety regulations. Proficient in stakeholder management and operational business change, with a strong focus on delivering client KPIs and enhancing customer experience.
Highest-signal resume keywords
IWFM / BIFM QualificationFacilities Management ExperienceStakeholder Management SkillsBudget Preparation and MonitoringHealth and Safety Compliance
About the role
Key responsibilities & impact- Provide facilities services to occupiers in one or more managed properties according to JLL best-practice standards and investment objectives
- Report to Senior Facilities Managers and work with Client FM Leads and virtual teams including Client Relationship Directors, Contract Directors, Management Services, and Client Financial Services
- Deliver operational facilities-related client KPIs and customer-experience initiatives
- Liaise with occupiers as the principal point of contact for day-to-day building operations
- Inform Surveyors about occupier matters affecting valuation, investment considerations, and tenant covenant compliance
- Manage out-of-hours cover and emergencies
- Prepare service charge budgets, monitor budgets, report quarterly variances, reconcile service charges, and administer non-recoverable budgets
- Understand occupier lease terms and client service obligations
- Procure property supplies and services using accredited contractors, framework agreements, and JLL purchase-order systems
- Monitor contractor performance and review service contracts
- Maintain health and safety arrangements, address assessed risks, and participate in audits and site compliance inspections
- Support environmental and sustainability policies, including water hygiene and asbestos monitoring
- Ensure reactive maintenance and daily services are delivered promptly and cost-effectively
- Maintain familiarity with building heating, ventilation, mechanical, and electrical equipment and ensure maintenance contracts cover O&M manual requirements
- Assist building surveyors, architects, and consultants with major works and arrange minor planned works
- Maintain, test, and implement disaster plans; coordinate fire evacuation and bomb drills
- Prepare site regulations and issue permits to work
- Ensure on-site property management follows JLL policies and procedures
- Maintain site records, routine correspondence, and occupier handbooks
- Monitor vacant properties, inspect sites, assist with insurance claims, and manage quotes or works requested by insurers or loss adjusters
- Support property sale readiness, due diligence, and lettings from a facilities perspective
Requirements
What you’ll need- Commercial awareness and ability to develop identified business improvement opportunities
- Solid stakeholder management skills and an ability to understand and relay business ideas
- Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background
- An advocate of change and supportive in driving operational business change
- IWFM / BIFM qualification and or similar in facilities operational management
- Strong organisation skills and excellent communication skills, both verbal and written
- Driven to achieve results
- Knowledge of safety, quality, and cost risks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget PreparationContractor Performance MonitoringOccupier Lease Terms UnderstandingReactive Maintenance ManagementDisaster Plan ImplementationBuilding Operations ManagementService Charge AdministrationEnvironmental and Sustainability PoliciesHealth and Safety ArrangementsProperty Supply Procurement
Soft Skills
Strong Organisation SkillsExcellent Communication SkillsCommercial AwarenessAdvocate of ChangeClient Facing Experience
Tools & Technologies
JLL Purchase-Order SystemsService Contract Management ToolsSite Compliance Inspection ToolsOccupier Handbook Management
Certifications & Qualifications
IWFM QualificationBIFM Qualification
Industry Keywords
Facilities ServicesProperty IndustryClient Relationship ManagementOperational Business ChangeKPI DeliveryTenant Covenant ComplianceInsurance Claims ManagementBuilding Heating and Ventilation