Lourdes Health System

Analyst

• Enhance, support, and maintain medical imaging and clinical applications within the Virtua Health System
• Support applications and workflows for Cardiology, Dental, Maternal Fetal Medicine, Neurology, Perinatal, and Radiology
• Optimize applications through new functionality development, vendor release testing and implementation, system upgrades, and defect resolution
• Provide technical and functional application analysis
• Develop logical data models using best practices for build and configuration, maintenance, electronic auditing, and data integrity
• Understand and support IT application and system integrations
• Follow change management procedures and protocols
• Create and maintain documentation for assigned applications
• Develop, plan, and execute testing for supported applications
• Support day-to-day application operations, including error management, troubleshooting, maintenance, and electronic auditing
• Understand and document business needs and collaborate on appropriate IT solutions
• Build, test, and assist with implementation of vendor releases and system upgrades
• Manage errors and work queues
• Collaborate with cross-functional application teams, end users, operational leaders, and physicians
• Assist with projects and upgrades according to project management standards
• Provide troubleshooting and problem-solving support to other IT staff
• Participate in system build, configuration, and testing events
• Provide on-call 24x7 support as needed
• Monitor the ServiceNow ticketing queue and troubleshoot incoming incidents and requests
• Work with IT personnel and Virtua clinical and operational business owners to resolve issues promptly

IT Medical Imaging Analyst – Epic Cupid

Dietitian

• Assess patients' nutrition needs
• Educate and counsel patients regarding nutrition
• Make decisions regarding patients' nutrition therapy
• Provide nutritional assessment, education, counseling, and documentation
• Ensure nutrition care is provided and documented according to policies, procedures, and regulatory guidelines
• Collaborate with medical professionals to ensure patient nutrition needs are met
• Attend medical rounds on units where applicable
• Act as a resource for the Healthcare Team regarding patients

NICU Dietitian

Human Resources

• Act as an Employee Relations advisor/consultant to managers and employees
• Coach, counsel, and guide managers on interpreting Virtua policies and processes
• Educate employees and managers on policies, procedures, laws, standards, and government regulations
• Resolve workplace concerns and issues with employees and supervisors
• Respond to employee complaints, harassment allegations, and civil rights complaints; escalate issues as needed
• Direct and conduct investigations
• Conduct exit interviews, analyze data and trends, and develop turnover-reduction strategies with the HR Business Partner
• Respond to unemployment inquiries and participate in unemployment hearings
• Maintain relationships with union representatives and monitor labor contract implementation
• Provide contract interpretation expertise to management
• Assist with investigating, answering, and settling grievances
• Respond to Requests for Information
• Facilitate grievance processes and attend grievance meetings and arbitrations
• Participate in labor management and labor education meetings
• Provide labor relations support during contract negotiations
• Conduct labor relations and positive employee relations training
• Act as project manager for proactive employee relations programs
• Partner with business leaders and HR teams on positive employee relations programs and best practices
• Assist with special and cross-functional projects and initiatives
• Collect and analyze employee feedback
• Conduct employee relations and vulnerability assessment programs
• Work as part of an interdisciplinary team to align HR support with client group needs
• Facilitate and/or conduct training, orientation, and group presentations
• Provide feedback for developing or updating HR policies, programs, and procedures
• Participate in employee events, engagement events, and rounding

Human Resources Employee – Labor Relations Consultant

Nurse

• Provide anesthesia services as a Per Diem CRNA
• Join Virtua Medical Group anesthesia teams across multiple campuses
• Work at inpatient and ambulatory surgical centers
• Support Virtua Voorhees & Marlton Hospitals, Virtua Mount Holly & Willingboro Hospitals, and Virtua Our Lady of Lourdes (Camden Hospital)
• Work at least one shift every three months

Per Diem CRNA – Certified Registered Nurse Anesthetist

General

• Perform high-quality vascular and general ultrasound examinations according to radiologist/designated specialist protocols
• Perform arterial and venous diagnostic procedures using high-frequency sound waves
• Assist physicians in diagnosing disorders affecting circulation
• Perform perinatal sonography for high-risk maternity patients
• Recognize and accurately document pathology identified in scans
• Perform a preliminary evaluation for each patient
• Obtain pertinent medical history and previous examinations and reports
• Review and verify physician’s orders
• Respond to schedule changes, rotational shifts, and on-call requests
• Use RIS and hospital-based computer programs while maintaining confidentiality
• Prepare rooms for biopsy exams and assist with scanning during biopsy procedures
• Assist in inter-operative biopsy procedures and respond to the operating room

Ultrasound Technologist

• Collaborates with Practice Leadership to conduct Daily Huddles and Weekly Care Team meetings
• Reviews practice population health data to improve care and achieve practice goals
• Prepares patients for exams by obtaining and documenting vital signs and chief complaints
• Prepares exam rooms based on patient complaints
• Administers medications, applies appliances and dressings, and performs first aid as ordered
• Performs phlebotomy and obtains specimens for processing
• Administers vaccines and completes required documentation
• Performs diagnostic tests such as EKG and Pulmonary Function tests
• Supports Population Health efforts through panel management, test and referral tracking, and care coordination
• Leads patient education and supports/trains Medical Assistants
• Leads self-management efforts for patients with chronic conditions, including health coaching and motivational interviewing support
• Coordinates transitions of care, including post-discharge and post-ED outreach and follow-up scheduling
• Facilitates hospital and other records into the EMR before visits
• Manages Coumadin follow-up
• Maintains clinical supply par levels
• Performs and documents daily regulatory testing of clinical equipment

Part Time LPN – Outpatient

• Enhance, support, and maintain applications within the Virtua Health System
• Provide subject matter expertise in solutions development and implementation
• Understand and document business needs and recommend appropriate IT solutions
• Optimize applications through new functionality development, vendor release testing and implementation, system upgrades, and defect resolution
• Provide technical and functional application analysis and define system requirements
• Work with Informatics to develop Visio models using best practices for build, configuration, maintenance, and data integrity
• Create education sessions and facilitate team meetings when requested
• Interpret and analyze workflow and system requirements to design, configure, test, and implement IT application solutions
• Create and maintain application documentation and configuration standards
• Participate in performance improvement activities and design efficient workflow processes
• Provide day-to-day support, error management, maintenance, and troubleshooting for multiple IT applications
• Maintain documentation of business processes, workflows, and regulatory requirements
• Facilitate customer engagement through meetings, rounding, IT initiatives, and communications about requirements and priorities
• Develop design specifications and build application components based on customer needs
• Analyze new release functionality and determine appropriate use
• Collaborate with IT personnel, Virtua Clinical and Business Operations, vendors, and IT partners to resolve issues
• Assist with procedures supporting existing systems and test disaster recovery plans
• Design complex future-state business processes with customers
• Monitor system performance and take corrective action to minimize interruptions
• Lead troubleshooting and problem-solving support and serve as a technical resource
• Participate in system build, configuration, and testing events
• Develop complex test plans and complete unit, integrated, and third-party application testing
• Prepare testing validation documentation and obtain go-live approvals
• Guide junior staff with upgrades, issue resolution, and application development
• Review ServiceNow ticket queues for compliance with problems, requests, and incidents

Senior Application Analyst – Clindoc Required

Procurement

• Manage activities relating to procurement and purchase orders
• Place orders through EDI, fax, or phone
• Expedite backorders and obtain substitute items
• Inform customers of order delays
• Review order confirmations and resolve discrepancies
• Monitor open purchase orders and validate pricing, delivery dates, unit of measure, and quantity
• Update information in the appropriate database
• Coordinate with receiving for accurate item processing
• Expedite past-due orders by contacting vendors, receiving, and end users
• Assist with product recalls, product failures, and procurement card orders
• Obtain credits on returned items
• Research and compare suppliers, goods, and services based on reliability, product quality, and cost efficiency
• Maintain daily contact with department personnel, requisitioners, administrators, supplier representatives, and coworkers

Procurement Coordinator

Accounts Receivable

• Responsible for accurate and timely billing and account collections
• Obtain required billing information and documentation, including pre-certifications, codes, and insurance information, and enter it into the database
• Identify and resolve denied claims, escalating accounts as necessary to ensure timely payment
• Assist customers with billing questions
• Prepare and maintain billing and related reports
• Identify items to be billed by procedure and services performed
• Obtain necessary documentation and pre-certifications for billing
• Enter charges and submit bills according to Patient Accounting policy
• Post payments, perform daily reconciliations, produce daily census, and perform month-end close
• Maintain accurate and complete demographic and billing data
• Analyze, identify, and trend billing issues to reduce denials and variances
• Work system-generated reports such as residual balance, credits, and no-pay
• Report and resolve variances and inefficiencies, escalating accounts as necessary
• Communicate with department staff, customers, Patient Accounting, Physician Billing Services, employers, and insurance carriers
• Maintain communication with management regarding billing and coding issues, documentation, and denials/appeals
• Follow up on assigned insurances monthly and maintain records of declined claims requiring appeals

Accounts Receivable Claims Representative

Physician Assistant

• Prepare patients for examinations by obtaining and documenting vital signs and chief complaints
• Prepare examination rooms based on patient chief complaints
• Perform phlebotomy and obtain specimens for processing
• Administer vaccines and complete required documentation
• Perform diagnostic tests such as EKG and Pulmonary Function tests under physician supervision
• Screen and direct patient calls according to established protocols
• Contact patients regarding prescriptions and testing results as directed by the physician
• Perform daily regulatory testing and document results
• Maintain clinical supply par levels
• Perform front desk duties including patient registration, billing, and appointment scheduling

Part Time Medical Assistant – Women's Health

• Prepare patients for examinations by obtaining and documenting vital signs and chief complaints
• Prepare examination rooms based on chief complaints
• Perform phlebotomy and obtain specimens for processing
• Administer vaccines and complete required documentation
• Perform diagnostic tests such as EKG and Pulmonary Function tests under physician supervision
• Screen and direct patient calls according to established protocols
• Contact patients regarding prescriptions and testing results as directed
• Perform and document daily regulatory testing
• Maintain clinical supply par levels
• Perform front desk duties including patient registration, billing, and appointment scheduling

Medical Assistant

Recruitment

• Administer ionizing radiation to patients for diagnostic purposes
• Perform a wide variety of radiologic procedures according to established protocols and standards
• Operate radiographic equipment safely and responsibly following ALARA guidelines
• Perform procedures for all patient populations according to radiologist-established protocols
• Evaluate images to produce radiographic images of the highest diagnostic quality
• Obtain pertinent medical information and verify physicians’ orders before procedures
• Document correct side, LMP and other required information
• Use radiographic equipment and computer systems including RIS, PACS, Web viewer and ADW workstation
• Instruct and assist in training new staff or student radiologic technologists
• Adhere to Virtua’s mission, values, policies and procedures

Radiology Tech

• Prepare patients for examinations by obtaining and documenting vital signs and chief complaints
• Prepare examination rooms based on patient chief complaints
• Perform phlebotomy and obtain specimens for processing
• Administer vaccines and complete required documentation
• Perform diagnostic tests such as EKG and Pulmonary Function tests under physician supervision
• Screen and direct patient calls according to established protocols
• Contact patients regarding prescriptions and testing results under physician supervision
• Perform and document daily regulatory testing
• Maintain clinical supply par levels
• Perform front desk duties including patient registration, billing, and appointment scheduling
• Prepare charts and obtain lab/test results before patient visits
• Ensure appropriate documentation in patient records
• Identify and close care gaps
• Communicate with practices regarding items to address at subsequent visits
• Collaborate with providers and healthcare personnel to support patient flow and clinical operations

Medical Assistant, Surgical Group

• Provide clinical and administrative support for in-person and virtual patient care
• Prepare patients for office and telehealth visits
• Obtain and document vital signs, chief complaints, and clinical information
• Prepare examination rooms based on patient needs
• Perform phlebotomy and obtain specimens for processing
• Administer vaccines and complete required documentation
• Perform diagnostic tests such as EKG and Pulmonary Function tests under physician supervision
• Screen and direct patient calls according to established protocol
• Contact patients regarding prescriptions and testing results under physician supervision
• Perform daily regulatory testing and document results
• Maintain clinical supply par levels
• Perform front desk duties, including patient registration, billing, and appointment scheduling
• Support seamless patient experiences across all care settings

Part Time Medical Assistant

Insurance

• Provide insurance, claims and data management support for the Virtua System
• Serve as a liaison between internal departments, insurance brokers, and carriers
• Obtain and provide insurance certificates; review contracts and insurance coverage requirements
• Maintain bond, automobile and property insurance databases
• Coordinate vehicle and property additions, modifications, and removals on insurance policies
• Gather, verify, and maintain property exposure information for underwriting and renewals
• Obtain and maintain required fleet and MICU vehicle documentation with Purchasing
• Maintain physician and allied healthcare provider insurance database
• Coordinate professional liability coverage and certificates for clinical providers with Medical Affairs
• Process claims history requests for physicians and clinical providers
• Maintain insurance budget spreadsheets and track expenditures
• Organize insurance policies electronically and process related invoices
• Manage automobile and patient lost/damaged item claims as liaison between carriers and internal stakeholders
• Collect and submit claim documentation
• Track distribution of claim reimbursements and settlement checks
• Perform mail sorting, scheduling, and other assigned administrative duties