Navy Federal Credit Union

Project Manager

• Support Regulatory Liaison Office leadership through calendar management, travel coordination, expense processing, and administrative activities
• Coordinate regulatory examination and internal stakeholder meeting logistics, including scheduling, facilities, audiovisual support, materials, and communications
• Assist with planning and executing RLO events, engagement activities, and recognition programs
• Coordinate vendors, budgeting, catering, supplies, and event logistics
• Maintain RLO administrative records and communications, including distribution lists, calendars, weekly rundowns, key date updates, onboarding and offboarding activities, and document retention
• Coordinate workspace assignments, work orders, and day-to-day operational support, escalating issues as appropriate
• Support business projects by coordinating daily tasks, schedules, and deliverables
• Maintain project plans, status reports, meeting notes, and other documentation
• Schedule meetings, prepare materials, and track action items
• Coordinate communication between project teams, stakeholders, and vendors
• Monitor project timelines and escalate delays or issues to project managers
• Support project management tools and templates
• Assist with data entry, reporting, and project updates for leadership
• Ensure adherence to project standards and governance requirements
• Perform other duties as assigned

Project Coordinator – Regulatory

Application Engineer

• Serve as the principal technical authority for dual-core coexistence across banking platforms
• Design solutions and applications for the Core Banking modernization program's on-premise and cloud coexistence model and data migration/integration strategy
• Define the complete transaction lifecycle from originating channel through transport, ingestion, validation, decomposition, state resolution, routing, core processing, reconciliation, settlement, accounting, and General Ledger outcomes
• Develop integration design patterns for dual-core routing and data ingress using APIs, messaging services, event-driven architectures, and microservices
• Manage cloud core platform mechanics, focusing on data processing and reconciliation
• Develop integration design patterns for data egress from core banking platforms to internal and external platforms
• Define and govern ownership, account-location, servicing-authority, and routing models
• Engineer routing patterns for single-core, cross-core, split-post, shadow, replay, migration, and fallback banking transaction scenarios
• Define controls preserving transaction atomicity, ordering, idempotency, balance integrity, posting completeness, and financial finality
• Lead adoption of AI-enabled software engineering capabilities, including code generation, test case creation, impact analysis, and documentation generation
• Design AI-driven observability and operational intelligence capabilities
• Design repeatable migration patterns for data migration, synchronization, validation, cutover, rollback, stabilization, and legacy retirement
• Establish development standards, coding practices, security controls, and quality gates
• Collaborate with infrastructure, security, and operations teams on operational readiness and monitoring
• Mentor senior engineers and development teams
• Facilitate technical workshops, design sessions, architecture reviews, and modernization planning
• Research emerging technologies for core banking and financial services modernization
• Contribute to strategic technology planning and modernization roadmaps

Principal Application Engineer – Core Banking Platform

Director

• Manage, lead, and mentor teams of data scientists and analysts developing advanced statistical models, algorithms, and data mining techniques
• Lead end-to-end CECL model development, implementation, execution, monitoring, documentation, and governance for consumer lending portfolios
• Oversee development of credit risk policies aligned with regulatory requirements, industry best practices, and organizational goals
• Communicate credit and financial insights to senior leadership and advise on credit risk strategies and lending decisions
• Present analytical models and strategic insights to the executive team
• Monitor and report on credit risk performance and recommend improvements
• Ensure effective credit risk management using analytical techniques, financial modeling, and forecasting tools
• Lead integration of new data sources, machine learning, and AI into credit risk management
• Collaborate with stakeholders and advise on complex credit risk issues throughout credit risk lifecycles
• Design risk mitigation strategies and business intelligence with senior leadership
• Supervise and mentor the credit risk team

Director, Credit Risk – CECL Modeling

Data Scientist

• Contribute to end-to-end CECL model development, implementation, execution, monitoring, documentation, and governance for consumer lending portfolios
• Design, develop, and evaluate large and complex predictive models and advanced algorithms
• Test hypotheses and models, analyze results, and interpret findings
• Develop actionable insights and recommendations
• Develop and code complex software programs, algorithms, and automated processes
• Evaluate information and exercise judgment to select appropriate courses of action
• Produce innovative solutions through exploratory data analysis of complex, high-dimensional datasets
• Document analyses and present findings to diverse stakeholders
• Develop strong working relationships with team members, subject matter experts, and leaders
• Lead moderate to large projects and initiatives
• Model best practices and ethical AI
• Work with senior management on complex issues
• Assist with developing and enhancing practices, procedures, and instructions
• Serve as a technical resource for team members
• Mentor junior team members in credit risk forecasting and financial performance assessments

Principal Data Scientist – Credit Risk Forecasting

Program Manager

• Design and execute communication plans that increase awareness, transparency, and understanding of Enterprise AI initiatives across the organization.
• Develop and maintain self-service communication resources, including eNet content, blogs, newsletters, demonstrations, testimonials, playbooks, and related program materials.
• Coordinate enterprise engagement forums, including agenda development, stakeholder communications, demonstrations, and stakeholder engagement activities.
• Identify and promote program successes, lessons learned, best practices, and outcomes through executive-ready communications and storytelling.
• Gather, consolidate, and communicate program updates, accomplishments, and key information to support stakeholder awareness and engagement.
• Plan and execute cross-functional programs that contribute to business transformation and operational improvements.
• Develop program schedules, track milestones, and coordinate resources to meet defined objectives.
• Collaborate with stakeholders to gather requirements and ensure alignment with program goals.
• Apply established governance practices, tools, and reporting templates to monitor program progress.
• Identify and escalate risks, issues, and dependencies to senior program leaders.
• Coordinate with internal teams and external partners to support integrated program delivery.
• Prepare program documentation, dashboards, and status updates for stakeholder communication.
• Contribute to business case inputs, data analysis, and scenario planning activities.
• Ensure adherence to compliance requirements, internal controls, and governance standards.
• Participate in continuous improvement and change readiness initiatives within program teams.
• Provide guidance to junior team members and contribute to knowledge sharing.
• Support adoption of program management tools and best practices.
• Collaborate with enabling functions to ensure program coordination and business readiness.
• Participate in cross-functional meetings and contribute to program planning discussions.
• May perform other duties as assigned.

AI Communications & Engagement Program Manager

Analyst

• Lead the International Worker Program
• Develop, implement, and administer immigration and global mobility initiatives
• Ensure immigration and visa applications are accurate and timely
• Identify and implement efficiencies and standardization
• Develop and execute project plans and initiatives
• Deliver international transactional services
• Counsel associates and senior leaders on appropriate visas based on travel purpose and duration
• Conduct informational sessions with travelers and leaders before travel
• Serve as subject matter expert on employment and work visa immigration laws
• Work with outside legal counsel, relocation management, NFCU leaders and associates, Talent Acquisition, Travel, Legal, and Tax teams
• Lead PERM initiations, I-140 petitions, Adjustment of Status, and Green Card applications
• Manage immigration and global mobility cases from start to completion
• Develop and coordinate sponsorship processes for visas, green cards, passports, work permits, benefits, and expatriate assignments
• Escalate matters for legal review and manage audits and requests for evidence
• Improve processes and support for foreign nationals using Oracle HCM and ServiceNow
• Prepare cost-management strategies and assignment cost projections
• Track assignment details, benefits, costs, and immigration and employment documents
• Educate stakeholders on Immigration and Global Mobility practices and legislation
• Create training materials and train foreign nationals, managers, HRBPs, talent acquisition, and business leaders
• Train global mobility associates on administrative immigration functions

Global Mobility Analyst – Immigration Specialist

Artificial Intelligence

• Lead the development and operationalization of the AI Value Realization Framework
• Ensure portfolio initiatives define measurable outcomes aligned to strategic priorities
• Monitor adherence to the framework and identify gaps, risks, and corrective actions
• Define and maintain value metrics, baselines, targets, calculation methodologies, data sources, ownership, and reporting standards
• Develop and maintain dashboards, scorecards, and portfolio reports communicating AI investment performance and realized value
• Develop and review Lean Business Cases, funding requests, cost estimates, forecasts, investment recommendations, and approval materials
• Track portfolio funding, expenditures, commitments, requisitions, transfers, forecast changes, and financial risks
• Provide thought leadership on business transformation driven by new technology capabilities
• Drive end-to-end solutions delivering transformational member value through iterative releases
• Liaise between business, journey, goal, and product owners and development teams
• Solve business problems by interviewing stakeholders, evaluating alternatives, and presenting findings
• Create and present executive summaries of requirements
• Influence and negotiate delivery prioritization across enterprise business areas
• Synthesize technology roadmaps, changing inputs, priorities, and dependencies
• Monitor FinTech and analytics capability trends and technologies
• Propose innovative solutions using existing and emerging data and analytics technologies
• Support agile ways of working across technical and functional teams
• Perform other duties as assigned

AI Business Transformation Analyst

• Lead development and execution of WIL’s Training and Talent Strategy
• Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development, and role-based development frameworks
• Partner with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to deliver scalable talent solutions
• Develop talent strategies addressing future skill requirements, workforce capabilities, career progression, succession risks, and development priorities
• Establish governance, success measures, and continuous improvement processes for training, talent, and workforce development programs
• Plan and execute cross-functional programs supporting business transformation and operational improvements
• Develop schedules, track milestones, coordinate resources, and monitor progress
• Gather stakeholder requirements and ensure alignment with program goals
• Identify and escalate risks, issues, and dependencies
• Coordinate internal teams and external partners for integrated delivery
• Prepare program documentation, dashboards, and status updates
• Contribute to business cases, data analysis, and scenario planning
• Ensure compliance, internal controls, and governance adherence
• Support continuous improvement, change readiness, tool adoption, knowledge sharing, and junior team members

Program Manager – Training and Talent Strategy

Business Analyst

• Conduct analyses and reporting supporting general business operations and planning, including budget development and equipment availability
• Assess internal business-process requirements, ensuring integration across teams and business units and alignment with organizational strategic goals
• Document business processes and workflows and identify inefficiencies or improvement areas
• Analyze business data to identify solutions to basic business problems
• Perform quantitative analysis of data, costs and benefits, and process measurements
• Analyze processes and workflows to improve or automate business performance
• Create KPI reports, identify operational improvement areas, and display root-cause and value-chain analysis
• Analyze vendor invoices for accuracy, resolve discrepancies, and submit invoices to Accounts Payable
• Calculate annual vendor invoice funding based on volume projections, contractual pricing and other factors
• Prepare requisitions to fund new and existing contracts in alignment with the department budget

Mortgage Loan Officer

• Interview and counsel members about first mortgage loans
• Take mortgage loan applications
• Establish and maintain personal relationships with members
• Guide and follow mortgage loans from initial application through loan closing
• Determine applicants' qualifications
• Provide detailed information about Navy Federal's mortgage and equity loan products
• Clarify complexities of the mortgage/equity loan process
• Evaluate, personalize, and recommend financing alternatives
• Build and maintain referral relationships with realtors, builders, and other centers of influence
• Adhere to Navy Federal policies, procedures, and regulations pertaining to the Bank Secrecy Act

Mortgage Loan Officer I/II – Refinance

• Interview and counsel members about first mortgage loans
• Take mortgage loan applications
• Establish and maintain personal relationships with members
• Guide and follow mortgage loans from initial application through closing
• Determine applicants’ qualifications
• Provide detailed information about Navy Federal’s mortgage and equity loan products
• Clarify complexities of the mortgage/equity loan process
• Evaluate, personalize, and recommend financing alternatives
• Build and maintain referral relationships with realtors, builders, and other centers of influence
• Adhere to Navy Federal policies, procedures, and Bank Secrecy Act regulations

Data Analyst

• Perform complex analytical and statistical modeling on large data sets
• Provide Internal Audit leadership, risk partners, and business unit management with actionable intelligence and insights on key risks to business processes and controls
• Define data requirements and perform data collection, processing, cleaning, analysis, modeling, and visualization across systems and lines of business
• Lead complex data analysis projects with minimal supervision and independent judgment
• Consult with audit teams and stakeholders on data analytics best practices for audit engagements
• Manage projects from inception through deployment and maintenance
• Work with technology organization and business end-users to define data requirements, business rules, data definitions, and data quality requirements
• Conduct data user acceptance testing and data accuracy, validation, and integrity research
• Perform quality data audits and analysis for reporting compliance
• Identify and compile data sets to predict, improve, and measure business-to-business outcomes
• Resolve complex data quality issues using data profiling, cleansing, and monitoring techniques
• Develop data cleaning and validation processes, including outlier detection, imputation, and anomaly detection
• Clean and organize raw data and generate descriptive statistics for business intelligence and data science projects
• Partner with data science teams to maintain statistical models
• Build relationships with team members and subject matter experts
• Lead small projects and initiatives

Senior Data Analyst – Internal Audit Analytics

• Design, develop, and evaluate moderately complex predictive models and advanced algorithms
• Identify meaningful insights from large data and metadata sources
• Test hypotheses and models; analyze and interpret results
• Exercise sound judgment and discretion within defined procedures and practices
• Develop and code moderately complex software programs, algorithms, and automated processes
• Use modeling and trend analysis to analyze data and provide insights
• Develop understanding of best practices and ethical AI
• Transform data into charts, tables, or formats that aid effective decision-making
• Build working relationships with team members and subject matter experts
• Lead small projects and initiatives
• Document and present analytical findings to a diverse audience of stakeholders

Senior Data Scientist

Financial Planning and Analysis

• Lead financial planning, forecasting, budgeting, and financial performance analysis for an assigned business area or enterprise planning domain
• Translate strategic priorities into planning activities, operating rhythms, performance expectations, and measurable financial outcomes
• Drive cross-functional execution and alignment across business, finance, and enterprise stakeholders
• Oversee financial plans, forecasts, scenarios, business cases, and executive-level reporting and analysis
• Evaluate financial performance, trends, risks, opportunities, and key business drivers; provide recommendations to improve results
• Advise senior leaders and executives by translating financial insights into actionable recommendations
• Partner with business leaders on investment priorities, resource allocation, and financial trade-offs
• Establish governance, planning standards, and financial performance practices aligned with enterprise policies
• Lead financial planning, reporting, analytics, process improvement, and organizational capability initiatives
• Resolve complex issues and drive continuous improvement in planning methodologies, reporting processes, tools, and capabilities
• Lead and develop managers and team leaders; build organizational capability, succession readiness, and leadership bench strength
• Perform supervisory/managerial responsibilities and other assigned duties

Director, Financial Planning

• Support day-to-day operations across Investment Services, coordinating workflows and ensuring alignment to production, service, and quality standards
• Perform delegated supervisory and OSJ (Office of Supervisory Jurisdiction) functions, including review and approval of accounts and transactions in compliance with regulatory and internal requirements
• Coach and guide team on business plans, production goals, and performance expectations
• Monitor and evaluate performance metrics, analyze trends, and recommend improvements
• Support resolution of escalated member and advisor issues to ensure consistent service delivery and member satisfaction
• Conduct quality reviews of advisor interactions; provide feedback and support development and performance improvement
• Partner with NFCU business units and internal stakeholders to promote NFIS products and services, strengthen referral channels, and expand market presence through presentations, partnerships, and community engagement
• Support execution of strategic initiatives by translating priorities into actionable frontline activities
• Reinforce adherence to regulatory requirements and risk controls
• Maintain current knowledge of evolving systems, tools, and technology to improve operational efficiency, scalability, and continuous improvement efforts
• Perform other duties as assigned

Project Coordinator – Regulatory

Principal Application Engineer – Core Banking Platform

Director, Credit Risk – CECL Modeling

Principal Data Scientist – Credit Risk Forecasting

AI Communications & Engagement Program Manager

Global Mobility Analyst – Immigration Specialist

AI Business Transformation Analyst

Program Manager – Training and Talent Strategy

Business Analyst

Mortgage Loan Officer I/II – Refinance

Mortgage Loan Officer I/II – Refinance

Senior Data Analyst – Internal Audit Analytics

Senior Data Scientist

Director, Financial Planning

Assistant Manager, Investment Services