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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Learning Management Systems (LMS) like Sana, with a focus on content development, compliance training, and data management. Proficient in collaborating with cross-functional teams to enhance the employee learning experience through effective communication and organizational skills.
Highest-signal resume keywords
Learning Management System AdministrationContent Development SupportData Management and ReportingCollaboration with Subject-Matter ExpertsExperience with AI Tools and Automation
About the role
Key responsibilities & impact- Administer Sana@ŌURA, including user access, enrollments, assignment rules, course publishing and archiving, permissions, troubleshooting, and routine audits.
- Coordinate with the platform vendor and improve how employees find and use learning resources.
- Maintain dashboards and tracking for learning programs and compliance training.
- Respond to data requests, identify patterns or gaps, and proactively share information with L&D and relevant partners.
- Monitor learning agents and AI-supported experiences for accuracy and usefulness; investigate issues, correct or escalate errors, and recommend improvements.
- Apply standards for metadata, accessibility, formatting, version control, and publication.
- Support subject-matter experts and content owners, coordinate content reviews and intake calls, and maintain the content audit cycle.
- Support program calendars, learning repositories, onboarding and manager-development logistics, vendor and contractor coordination, and learning operations.
- Edit, format, and publish learning materials; gradually take on defined content and module builds and contribute to learning-experience design and delivery.
- Collaborate with L&D, HR, IT, AI teams, vendors, and internal content owners to resolve issues and improve the employee learning experience.
Requirements
What you’ll need- 2+ years of experience supporting learning and development, learning operations, an LMS, or a related employee-facing program.
- Strong organizational skills and attention to detail, especially when managing content, assignments, data, and recurring processes.
- Comfort learning and administering digital systems; able to troubleshoot routine issues and document clear processes.
- Working ability with spreadsheets and reporting tools, including organizing data and turning it into clear, useful updates.
- Clear written and verbal communication, with the ability to support employees and partner effectively with subject-matter experts and vendors.
- Sound judgment with sensitive or compliance-related information; knows when to verify, escalate, or involve a subject-matter expert.
- Curiosity about and experience with AI and automation, along with a careful approach to checking outputs for accuracy and usefulness.
- A practical, service-oriented mindset and the ability to manage recurring work across global regions while adapting to changing priorities.
- Experience with Sana or another learning management system.
- Experience supporting learning content development, instructional design, accessibility reviews, and content governance.
- Experience maintaining dashboards, learning metrics, or compliance-training records.
- Experience supporting AI tools, knowledge assistants, or automated workflows.
- Experience working with a distributed or multi-region workforce.
Benefits
Comp & perks- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Ōura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Management SystemContent DevelopmentData AnalysisDashboard MaintenanceInstructional DesignAccessibility ReviewsMetadata StandardsVersion ControlTroubleshooting Digital SystemsCompliance Training
Soft Skills
Strong Organizational SkillsAttention to DetailClear CommunicationService-Oriented MindsetCuriosity and Adaptability
Tools & Technologies
SanaSpreadsheetsReporting ToolsLearning RepositoriesAI-Supported Experiences
Industry Keywords
Learning and DevelopmentLearning OperationsContent GovernanceCompliance StandardsMulti-Region Workforce