Director, Organizational Change Management
Ryan Specialty
Posted: 10/21/2026PMP
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Ryan SpecialtyPosted 10/21/2026full-timeRemote • Illinois • United StatesLead💰 $120,000 - $150,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management methodologies and employee adoption strategies, with a strong focus on communication, training, and stakeholder engagement. Proven ability to manage complex projects and assess organizational readiness while driving behavioral change and user satisfaction.
Highest-signal resume keywords
Change ManagementProject ManagementAgile MethodologyCommunication SkillsTraining Strategies
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the adoption and change management lead for large-scale employee productivity initiatives
- Identify current and future-state capabilities and uses
- Determine behavioral changes and education needed for transitions
- Develop and execute communication and marketing plans to drive employee adoption
- Strategize and develop creative campaigns that motivate employees to act
- Drive a structured change management methodology and activities
- Conduct readiness and resistance assessments using surveys, interviews, focus groups, or other methods
- Evaluate and summarize assessment findings for project management and steering teams
- Identify project change scope and affected users
- Complete audience analyses and change impact assessments
- Partner with business sponsors to align changes with departmental goals and daily work practices
- Identify resistance areas and develop mitigation approaches
- Create change management plans, strategies, and schedules for OCM workstreams
- Coordinate communications and partner with Corporate Marketing on messaging and distribution
- Coordinate training strategies, training, and mentoring for varied audiences
- Contribute to and review knowledge base articles, end-user manuals, and outage notifications
- Review support tickets and feedback to identify end-user pain points
- Leverage or establish Change Champion groups and gather success stories
- Create and manage systems measuring adoption, utilization, and user proficiency
- Report on OCM effectiveness and user satisfaction
- Provide sustainment recommendations for ongoing service offerings
Requirements
What you’ll need- Bachelor’s degree in Project Management, Change Management or related field with 12-15 years of related experience
- 5+ years of management experience
- Serious attention to detail
- Proven ability to manage multiple, competing priorities
- Ability to read and respond to the energy of a group and adjust facilitation style as needed
- Preferred certification: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile Certified Practitioner (PMI – ACP), Certified Insurance Project Manager (CIPM), or Certified Information Systems Auditor (CISA)
- Knowledge of Agile Methodology
- Knowledge of Financial Management
- Knowledge of Lean Principles
- Knowledge of Project Management Tools
- Knowledge of Project Scope Development
- Knowledge of Business Planning
- Knowledge of Business Portfolio Management
- Knowledge of Software Design Lifecycle
- Knowledge of Software Project Management
- Knowledge of Strategy Implementation
- Effective communication skills
- Interpersonal skills
Benefits
Comp & perks- Paid time off for company holidays
- Vacation days
- Sick days
- Personal days
- Paid parental leave
- Mental health services
- Bonuses for eligible full-time roles
- Benefits for eligible full-time roles
- Reasonable accommodations for individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Impact AssessmentBehavioral Change IdentificationAudience AnalysisProject Scope DevelopmentFinancial ManagementLean PrinciplesSoftware Project ManagementStrategy ImplementationUser Proficiency MeasurementAssessment Evaluation
Soft Skills
Attention to DetailInterpersonal SkillsFacilitation SkillsAbility to Manage Competing Priorities
Tools & Technologies
Project Management ToolsCommunication PlatformsSurvey ToolsKnowledge Base Systems
Certifications & Qualifications
Project Management Professional (PMP)Certified Associate in Project Management (CAPM)Agile Certified Practitioner (PMI – ACP)Certified Insurance Project Manager (CIPM)Certified Information Systems Auditor (CISA)
Industry Keywords
Employee Productivity InitiativesChange Champion GroupsOrganizational Change Management (OCM)Creative CampaignsEnd-User Manuals