Retail Pharmacy Account Manager
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Posted: 10/20/2026
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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management capabilities with a focus on retail pharmacy, leveraging data-driven insights to create customer-focused strategies and execute impactful projects. Possesses extensive experience in stakeholder engagement, project management, and navigating the evolving U.S. healthcare landscape.
Highest-signal resume keywords
Account Management ExperienceProject Management SkillsRetail Pharmacy KnowledgeStakeholder EngagementData-Driven Decision Making
About the role
Key responsibilities & impact- Build relationships with retail pharmacy field leaders implementing chain headquarters direction and pharmacy-based programs
- Leverage Pfizer’s value proposition to create mutually beneficial business opportunities and outcomes
- Use stakeholder insights to create customer-focused action plans
- Tailor account management strategies to customer needs and market changes
- Prioritize customer opportunities using internal data, stakeholder maps and Watchtower input
- Train and compliantly share approved externally facing performance data with retail pharmacy field leaders
- Use the Population Health Discovery Tool to share geographic and demographic immunization opportunities
- Conduct account planning and project management using Pfizer Account Management resources
- Implement and measure customer-aligned projects and educational initiatives
- Prioritize retail areas and track operationalization across communication, education, patient identification, execution and stocking
- Align approved Pfizer resources to customer immunization programs
- Drive pull-through through project management, field leader education and workflow engagement tools
- Facilitate internal sharing of chain best practices in patient identification, workflow and counseling
- Analyze market trends, competition and customer history to improve account interactions
- Complete full account management curriculum and retail pharmacy-specific training
- Execute marketing programs, present approved materials and lead strategic projects with near-, mid- and long-term impact
- Collaborate with the Retail Trade Account Director, local Sales ABMs and cross-functional Pfizer teams
- Develop and contribute to internal customer plans and RAM strategies
- Understand customer strategic plans and prioritize implementation across geographies
- Provide marketing and strategy teams with geographic and customer insights for market-specific materials
- Communicate and collaborate compliantly with Sales, Medical, PCA and Government Relations colleagues
- Share and scale proven practices across the region and nation
- Meet customers live and virtually, including promotional exhibit opportunities
- Adhere to Pfizer policies, procedures, values and business conduct standards
Requirements
What you’ll need- Bachelor’s Degree required; advanced degree in a related field preferred
- 5+ years pharmaceutical or retail-related experience, combining sales and marketing in pharmaceuticals or related industries
- Prior account management experience in retail pharmacy or large organized customers preferred
- Valid US driver’s license and a driving record in compliance with company standards
- Demonstrated ability to meet or exceed product performance objectives
- Success working in a matrix environment and leading through influence across multiple teams
- Ability to engage and deliver impact among key decision makers with large accounts
- Ability to formulate, develop, write, communicate and monitor stakeholder business plans
- Experience executing and overseeing complex programs and projects; strong project management skills
- Experience collaborating and gaining alignment across field and HQ organizations
- Prior team management and/or account management preferred, or an IDP-aligned development role with demonstrated leadership
- Track record assessing customer needs and bringing relevant cross-functional tools and resources
- Strong leadership, cross-functional leadership, collaboration and resource utilization skills
- Experience leveraging data and information to prioritize business opportunities
- Success in problem solving and entering new markets in a structured organization
- Strong understanding of the evolving US healthcare landscape, including US Healthcare Reform and its impact on retail pharmacy customers
- Strong business acumen, problem solving, strategic thinking, project management, planning and prioritization skills
- Proficiency in executive-level customer engagement presentations and excellent executive presence
- Excellent communication skills to explain public health arguments and clinical value propositions and influence product acceptance
- Ability to travel up to 50% of the time, including customer and internal Pfizer meetings
- Ability to travel domestically and stay overnight as necessary
- Must live in the geography or within a commutable distance to the majority of the geography, as approved by leadership
- Must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States required; U.S. work visa sponsorship is unavailable now and in the future
Benefits
Comp & perks- Pfizer Global Performance Plan with a bonus target of 20.0% of base salary
- Eligibility to participate in Pfizer’s share based long term incentive program
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmaceutical SalesMarketing Program ExecutionCustomer Engagement PresentationsBusiness Plan DevelopmentMarket Trend Analysis
Soft Skills
CollaborationLeadershipStrategic ThinkingProblem SolvingCommunication Skills
Tools & Technologies
Population Health Discovery ToolPfizer Account Management ResourcesWatchtower Input
Certifications & Qualifications
Bachelor's DegreeValid US Driver's License
Industry Keywords
Retail PharmacyPharmaceutical IndustryU.S. Healthcare LandscapeHealthcare ReformAccount Planning