Risk

• Execute and enhance risk management programs across technology domains
• Monitor changes to laws, rules, and regulations affecting Technology
• Perform regulatory change assessments of new laws, rules, and guidance
• Lead complex engagements with all levels of management and articulate regulatory impacts
• Coordinate action plans for identified gaps and provide remediation guidance
• Maintain in-depth knowledge of laws and regulations impacting Technology
• Monitor trends and themes to identify changes to inherent risk
• Develop and maintain executive-level reporting on regulatory change initiatives
• Conduct ongoing monitoring with subject matter experts to ensure compliance
• Maintain effective controls associated with regulatory processes
• Consult with technology and business teams regarding risk-based decision-making
• Facilitate discussions on risk appetite, control requirements, remediation strategies, and risk acceptance
• Provide effective challenge to ensure risks are understood and appropriately managed
• Support regulatory examinations, internal audits, and external reviews
• Track remediation plans and verify sustainable resolution of findings
• Execute the Line of Business Risk Management program and identify enhancement opportunities
• Participate in designing and developing risk management programs and lead specific program components
• Execute risk management programs within or across lines of business and potentially lead cross-functional teams
• Provide risk expertise to businesses and risk partners including Compliance, Credit, Legal, and Audit
• Lead or influence risk initiatives and business-as-usual activities; identify risk, assess impact, recommend resolutions, and report or escalate risk and program compliance

Senior LOB Risk Specialist

Marketing Analyst

• Provide financial and regulatory reporting and analyses to maintain adequate controls over reporting processes
• Run complex business performance, risk, and operational analytics
• Develop analytical methods and models to assess market, credit, and operational risk of financial products
• Analyze large datasets to improve risk-adjusted returns and deliver profitable growth
• Communicate analytical conclusions and develop, recommend, and implement business strategies
• Improve lending decisions, manage risk, increase revenues, reduce loss exposure, meet business goals, and improve performance
• Establish strategy baselines and track actual performance against expectations
• Apply predictive models, third-party data, and other tools for segmentation and targeting in acquisition and portfolio strategies
• Manage engagements with internal and external information suppliers while maintaining governance and oversight
• Work with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting
• Design and enhance standard reporting suites for regular product and portfolio reviews
• Collaborate with line of business, Finance, and Risk partners to assess and establish credit risk appetite
• Establish policies and procedures governing risk appetite identification, monitoring, and management

Senior Portfolio Analytics & Strategy Analyst – Marketing, Customer Analytics

Full-stack Engineer

• Lead the design, development, testing, and deployment of software solutions
• Lead development and implementation of software applications and systems
• Design scalable, reliable, and maintainable software architectures
• Provide technical guidance, coaching, and mentorship to software engineers
• Collaborate with product managers, stakeholders, and cross-functional teams to define requirements and technical solutions
• Review code, enforce best practices, and ensure adherence to coding standards
• Drive continuous improvement in development processes, tools, and technologies
• Troubleshoot complex technical issues and support production environments
• Manage project priorities, timelines, and technical deliverables
• Evaluate emerging technologies and recommend adoption where beneficial
• Ensure software quality through testing, security practices, and performance optimization
• Create and lead technical design and development of software solutions
• Propose and design solutions for complex business needs and prepare technical and procedural documentation
• Facilitate complex problem resolution
• Provide technical guidance and support to colleagues
• Review software coding, testing, and documentation
• Apply modern principles, methodologies, and tools to advance business initiatives and capabilities

Lead Software Engineer – JAVA, SpringBoot, Angular

Account Manager

• Manage relationships with new and existing clients in a $2MM-$10MM business banking book of business
• Grow sales, revenue, and market share against relevant sales goals
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, analyze, negotiate, and document credit and non-credit products and services
• Manage risk/return and quality for new and existing clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Provide ideas and insights based on client needs and financial well-being
• Increase client engagement and loyalty
• Build internal and external networks, including community and industry relationships
• Acquire new clients and expand existing relationships
• Present PNC's full range of products and services
• Use reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies
• Work with a higher degree of supervision and direction

Relationship Manager I – Business Banking

Customer Support

• Perform advanced customer service activities and initiatives for specialized products and services
• Support a complex dedicated suite of products and services
• Support a sophisticated client base and leverage advanced processes or tools for internal and external customers
• Resolve customer issues across multiple service channels
• Deliver the CARES model to customers and service partners
• Receive, investigate, and respond to inquiries about complex products, services, and issues
• Recommend appropriate solutions and resolve complex or recurring issues
• Identify root causes and act as an escalation point
• Interact with higher levels within customer organizations
• Maintain high customer satisfaction and demonstrate commitment to quality
• Serve as a coach, mentor, or trainer to the customer service team
• Document customer interactions and complete service requests to minimize customer effort
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework

Customer Support Representative

Compliance

• Support compliance programs promoting adherence to applicable laws, regulations, card network requirements, and internal policies
• Gather, review, and analyze information to identify compliance considerations, risks, and potential impacts
• Evaluate compliance implications of marketing materials, sales programs, product development, documentation reviews, and other business initiatives
• Research applicable laws, regulations, and industry requirements
• Maintain and draft Compliance Manuals, procedures, job aids, policies, and supporting documentation
• Execute compliance monitoring, control management, reviews, testing, evidence collection, and issue tracking activities
• Work with business partners, merchants, and third parties to obtain information, resolve questions, and support compliance objectives
• Prepare compliance reports, track action items, identify trends, and escalate risks through governance channels
• Support enhancements to reporting processes and tools used to monitor compliance activities and regulatory requirements
• Develop the ability to constructively challenge conclusions and status quo

Compliance Program Specialist

Sales Operations Manager

• Execute Sales Enablement programs and campaigns supporting PNC Private Bank and enterprise initiatives
• Coordinate local and national sales events, forums, and webinars to drive advisor activation and follow-up
• Translate market intelligence into action by organizing leads, prioritizing opportunities, and delivering content and messaging
• Communicate strategy, educate advisors on new initiatives, and drive consistent sales-force execution across markets
• Serve as an expert and ambassador for sales technology and data, supporting adoption of EDGE, Microsoft Copilot, Pitchbook, ZoomInfo, and the Advisor Portal
• Provide execution guidance, training, and coaching to sales force and product support personnel
• Monitor and communicate factors affecting business objectives and advise management
• Develop tactics and resources through observation and coaching to execute strategic priorities
• Implement revenue-growth initiatives involving acquisition, growth, retention, and cross-channel experiences
• Consult with stakeholders to improve sales and customer experience outcomes
• Resolve complex product and service inquiries and issues
• Support sales-force goal setting and related initiatives
• Collaborate with management on change management across the organization and at the individual level
• Serve as a subject matter resource and advocate for the business segment, specialty segment, or channel

Sales Enablement Activation Specialist

Financial Planning and Analysis

• Administer high-complexity or high-risk syndicated and/or commercial loan transactions with little or no oversight
• Fulfill key fiduciary obligations associated with the Bank's Agent role when applicable
• Validate construction due diligence requirements and monitor construction progress and draw requirements when applicable
• Interact directly with high-revenue/high-profile corporate and/or commercial real estate clients
• Review customized commercial, legal, and related due diligence documentation and reporting
• Ensure adherence to complex deal structures and regulatory compliance requirements
• Recommend whether deals can proceed or require additional documentation or escalation
• Advise customers, investors, capital markets loan syndications, commercial real estate deal teams, and internal and external business partners
• Work with Relationship Managers to interpret applicable loan terms with clients
• Review transactions and related documents, including collateral and construction requirements
• Verify completeness, accuracy, credit approval and legal-document conformance, service levels, and procedures
• Determine whether loan disbursements can be made or require additional documentation or escalation
• Review reports to identify exceptions, monitor quality, and ensure compliance
• Participate in risk mitigation activities
• Serve as a subject matter resource for the team
• Independently conduct specialty product training and may create training materials
• Service a portfolio of clients or complete participation deals based on instructions from agent banks
• Process incoming payments, advances, loan conversions, rate rollovers, and general loan maintenance
• Address high-priority items, conduct advance due diligence, review notices, input advances, release funds, process payments, and balance general ledgers
• Proactively manage the client portfolio and help train and guide team members on deal processing

Loan Support Consultant – Specialty, Asset Backed Finance, Commercial

Financial Crime

• Review domestic and international wire transactions for potential sanctions concerns
• Analyze sanctions-screening alerts and determine true matches versus false positives
• Perform list comparison analysis against applicable sanctions lists
• Conduct due diligence and research to support alert disposition decisions
• Document investigative findings, rationale, and decisions
• Manage queue-based workflow on a first-in, first-out basis while meeting service-level agreements
• Process multiple alerts and transactions simultaneously while maintaining accuracy
• Escalate complex or high-risk sanctions concerns
• Collaborate with business partners, operations teams, and compliance stakeholders
• Stay current on sanctions regulations, industry trends, and emerging financial crime risks
• Support audit, regulatory examination, and quality-assurance requests
• Contribute to process-improvement initiatives
• Assist with AML and Sanctions Program implementation and oversight
• Support compliance with the Bank Secrecy Act, USA PATRIOT Act, and Sanctions Program requirements
• Update AML and Sanctions policies and procedures
• Identify AML and Sanctions objectives and coordinate compliance monitoring and reporting
• Collect information for compliance reports and customer risk profiles
• Identify issues, recommend corrective action plans, and escalate through governance channels
• Analyze AML and Sanctions risks and internal controls
• Research regulatory developments and help adapt internal controls and policies
• Support business initiatives by identifying and resolving AML and Sanctions compliance risks