Platform Engineer

• Design, develop, configure, customize, administer, and govern the ServiceNow platform
• Configure and extend ServiceNow modules including Incident, Problem, Change, Request, Service Catalog, CMDB, and Knowledge Management
• Develop and maintain workflows, Flow Designer flows, business rules, UI policies, client scripts, and server-side JavaScript
• Design and support integrations using REST, SOAP, APIs, MID Server, and data sources
• Support CMDB and CSDM implementations, including data modeling, reconciliation, discovery, and data integrity
• Enable automation and orchestration to reduce manual effort and improve service delivery
• Support ServiceNow environments across development, test, and production instances
• Perform platform upgrades, patching, and release management aligned with organizational change controls
• Monitor system performance and availability and address risks to reduce degradation or outages
• Develop dashboards, KPIs, and reports for service performance, compliance, and risk visibility
• Translate business requirements into measurable ServiceNow outcomes
• Collaborate with product owners, architects, infrastructure teams, and business stakeholders to deliver technical solutions
• Participate in Agile/Scrum ceremonies including grooming, sprint planning, testing, and retrospectives
• Create and maintain technical documentation for configurations, integrations, and platform standards
• Develop, test, implement, maintain, and debug software solutions
• Design software solutions to address business needs
• Write code, test, and deploy software
• Prepare technical and procedural documentation required for software

Software Engineer – ServiceNow Platform Engineer

Communications

• Design, manage, and execute robust, holistic communications programs and external narratives
• Develop communications strategies, plans, research, and content for complex initiatives
• Provide strategic counsel and support to regional presidents, local leaders, business leadership, and internal partners
• Manage external communications including thought leadership content, social media, corporate announcements, speaking engagements, and public events
• Serve as primary media contact for assigned California markets
• Develop media relationships, place stories, draft and publish press releases and media briefings, create social media content, manage media inquiries, prepare spokespeople, and lead campaigns
• Support external responses to regional issues and media questions, serving as local spokesperson as needed
• Develop and write stories, op-eds, remarks, and talking points
• Leverage data and results to inform communications strategies and measure campaign effectiveness
• Coordinate with legal, compliance, finance, risk, agencies, third parties, and internal business partners
• Establish strategic direction for communications and prioritize team work
• Identify communication issues and opportunities and ensure strategic alignment, clarity, and accuracy of messaging
• Promote a high-performance culture focused on teamwork, trust, quality, continuous improvement, and learning

Senior Communications Lead – Regional Communications Team

Supervisor

• Lead the development and delivery of programs for targeted talent segments
• Manage stakeholder consultation, development and system resources, project and program measurement, and related deliverables
• Foster relationships among HR, management, business units, and external partners
• Drive continuous improvement strategies to meet business, development, and talent objectives
• Direct talent program staff in determining development needs and objectives
• Support in-program analysts and their managers throughout the talent life cycle
• Manage external partnerships and strategies for assigned programs and new talent initiatives/pilots
• Partner with employees, business, and management to provide coaching and strategic support
• Oversee execution of projects, events, systems, and talent-program deliverables
• Set expectations for teams to recommend, design, implement, manage, and evaluate programs
• Occasionally travel to schools and other markets

Senior Talent Program Supervisor – PartnerUp Program

Art Director

• Drive PNC’s creative strategy, visual identity, and architecture across digital touchpoints and always-on content
• Define and own the visual identity system for owned content and PNC.com experiences
• Guide the strategic direction of visual experience on PNC.com, including modules, page templates, and journeys
• Connect PNC.com, social, video, and always-on content through a unified visual point of view
• Produce hero assets, creative direction, and scalable design systems
• Lead creative direction for organic social, editorial, video series, and always-on content
• Build a studio capability with video, design, and motion templates across lines of business
• Set production standards and briefing discipline from concept through final cut
• Serve as connective tissue between the Content Center of Excellence and broader Marketing and Communications teams
• Contribute to PNC’s enterprise brand evolution
• Represent creative and visual craft in governance forums
• Build and lead a team of visual designers and motion designers/video editors
• Set hiring standards, briefing standards, and review rhythm
• Run craft critiques and develop the team’s judgment
• Operationalize AI tooling to scale approved concepts across article, social, video, and paid variants
• Build and operate within the COE hub-and-spoke operating model
• Establish strategic communication direction and oversee planning, research, content development, and measurement
• Advise executives and management on communications and resolve issues
• Lead analytics, reporting, accountability frameworks, and marketing/business strategy integration
• Manage employee performance, coaching, and development

Creative Director – Content Center of Excellence

Infrastructure Engineer

• Design, develop, and maintain automation scripts using SQL, PowerShell, and 1E SCALE
• Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance
• Help administer Microsoft 365 services and contribute to modern workplace initiatives
• Perform basic SQL queries and assist with reporting using Power BI
• Learn and apply API integration concepts for automation and system interoperability
• Support Windows client infrastructure, including troubleshooting and configuration
• Participate in ITIL-based incident and change management processes using ServiceNow
• Assist with security-related tasks, including Zscaler configuration and monitoring
• Identify and solve end-user technology problems proactively
• Enhance end-user productivity, prevent incidents, and improve support organization effectiveness
• Design, build, and maintain infrastructure technology solutions
• Develop software components and hardware for projects aligned with business strategies
• Solve common problems independently and update applications with new technology
• Collaborate with engineers, architects, developers, and other staff
• Analyze customers' technological needs and provide ongoing client support
• Manage customer needs and risks in alignment with PNC's enterprise risk management framework

Infrastructure Engineer – Digital Employee Experience

Program Manager

• Lead complex, enterprise-wide payment modernization programs supporting C&IB strategic objectives
• Manage interconnected projects and workstreams across business and technology organizations
• Develop and maintain program plans, schedules, milestones, dependencies, and delivery roadmaps
• Drive payment transformation execution aligned with business priorities and technology strategies
• Monitor program health, delivery metrics, risks, issues, and dependencies, escalating concerns as appropriate
• Ensure objectives, scope, timelines, and deliverables align with approved business outcomes
• Lead Go-to-Green planning and resolve critical execution challenges
• Oversee payment platform modernization and transformation initiatives
• Partner with payment product, operations, and technology teams to implement payment-processing enhancements
• Support initiatives involving ACH, wire transfers, real-time payments, digital payments, and payment infrastructure transformation
• Drive adoption of modern payment standards, operating models, and technology solutions
• Assess industry trends, regulatory requirements, and emerging payment technologies to inform strategy
• Improve scalability, resiliency, automation, and operational effectiveness within payment ecosystems
• Partner with senior leaders across C&IB, Technology, Operations, Finance, Risk, and Compliance
• Provide executive stakeholders with timely, transparent program-performance updates
• Lead governance forums, steering committees, executive reviews, and stakeholder meetings
• Influence strategic decisions through data-driven recommendations and executive-level communication
• Translate technical concepts and delivery risks into business-focused insights
• Develop and manage program budgets, forecasts, financial plans, and funding allocations
• Monitor financial performance, identify variances, and implement corrective actions
• Coordinate resource planning across technology and business teams
• Ensure adherence to TPMO methodologies, governance standards, enterprise controls, and PNC processes
• Identify, assess, and manage risks, assumptions, issues, decisions, and dependencies
• Partner with Risk, Compliance, Legal, and Audit teams on regulatory and control requirements
• Support audit reviews, remediation activities, and governance assessments
• Drive process improvements, lessons learned, and best practices across projects
• Develop reporting and governance processes that improve transparency and decision-making
• Measure program outcomes using performance metrics and business value indicators
• Lead cross-functional program/project teams supporting corporate strategy
• Evaluate program implementation and effectiveness and recommend enhancements
• Team with service partners to ensure seamless delivery across distribution channels

Program Manager II – C&IB

Business Development Rep

• Acquire new clients across financial wellness solutions
• Grow sales, revenue, and market share against relevant sales goals
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, financially analyze, negotiate, and document non-credit products and services
• Manage risk/return and quality for new and existing clients
• Identify and mitigate regulatory, reputational, and operational risks
• Provide ideas and insights based on clients’ needs and financial well-being
• Increase client engagement and loyalty
• Build internal and external networks, including community and industry relationships
• Present PNC’s full range of products and services to clients
• Leverage reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and inform on financial wellness solutions product knowledge, industry benchmarking, and solution positioning

Business Development Manager – Financial Wellness Solutions

AI Engineer

• Design, develop, deploy, and support enterprise-scale AI agents and Generative AI applications
• Lead architecture and implementation of agentic AI solutions using LangGraph and LangChain
• Develop scalable software integrating LLMs, internal systems, data platforms, and external services
• Build and maintain REST API and Model Context Protocol integrations
• Design AI-powered automation solutions for business processes and data engineering workflows
• Partner with data scientists to operationalize AI solutions and measure business impact
• Establish best practices for AI application development, deployment, monitoring, and lifecycle management
• Analyze observability and telemetry data to evaluate agent performance and improve reliability
• Troubleshoot and resolve complex production issues
• Lead code reviews, mentor junior engineers, and contribute to technical standards
• Collaborate with architecture, security, and governance teams on enterprise and regulatory requirements
• Evaluate emerging technologies and recommend approaches to advance organizational AI capabilities
• Provide detailed technical design and development of software solutions
• Propose software solutions for complex business needs
• Write, test, and deploy software
• Prepare technical and procedural documentation
• Maintain and debug software

Senior Software Engineer – AI Agents, Generative AI

Accounting Manager

• Perform monthly close activities and variance analysis for multiple entities
• Prepare journal entries and account reconciliations
• Conduct accounting system research and support departmental projects
• Prepare corporate reporting packages and ad hoc financial reports
• Partner with business stakeholders and provide customer service
• Respond to inquiries from Line of Business Operations teams
• Support special projects and process improvement initiatives
• Prepare, analyze, and maintain financial activity records in accordance with GAAP, organizational standards, and Section 404 of the Sarbanes-Oxley Act
• Create and evaluate financial performance reports for internal and external use
• Complete month-end, quarter-end, and year-end closing activities, including journal entries, audit work papers, and account reconciliations
• Support and assist junior accounting staff in developing their professional skills
• Manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework

Accounting Associate

Administrative Assistant

• Perform diverse, tactical, and confidential administrative support functions for managers generally considered Business Unit Group Managers II
• Use office equipment and software to provide administrative support
• Respond to routine correspondence
• Prepare letters and memoranda for manager review
• Schedule appointments
• Coordinate meetings and travel arrangements
• Prepare reports and presentations by gathering and summarizing data and preparing graphics and spreadsheets
• Contribute to the budgetary process by monitoring expenditures and researching budget variances
• Organize and expedite the flow of work through the manager’s office
• Communicate assignments and instructions from the manager
• Obtain information and initiate follow-up as required
• Screen and route mail, visitors, and telephone calls
• Research issues, gather data, and provide information in response to requests
• Establish, organize, and maintain files, records, and related materials
• Perform other related duties as assigned
• Support the Executive overseeing the southern states where PNC has its Wealth Management presence

Administrative Assistant II

Account Manager

• Manage a large book of business of 400+ clients in the $2-10MM segment
• Maintain and grow the assigned book of business
• Make significant outbound calls to identify business needs and drive new opportunities
• Manage existing clients across multiple markets using virtual communication
• Grow share of wallet, sales, revenue, client engagement, and loyalty
• Present PNC's full range of products and services to meet customer needs
• Develop and manage clients remotely across multiple markets
• Transition clients to primary-client relationships
• Coordinate implementation and documentation of non-credit products and services
• Use industry and market knowledge to prioritize efforts
• Originate, financially analyze, negotiate, and document credit and non-credit products and services
• Use reporting and sales tools to identify and convert sales opportunities
• Collaborate with the Virtual RM team to share best practices and opportunities
• Partner with Small Business sales development teams on client outreach
• Use multiple communication channels and technology to enhance client engagement and loyalty
• Manage risk/return in accordance with PNC's risk profile
• Identify and mitigate regulatory, reputational, operational, and credit risks

Business Banking Relationship Manager

Security Analyst

• Join the Physical Intelligence Team within the Security Intelligence Group
• Support physical security operations through intelligence analysis, threat monitoring, and investigations
• Identify, assess, and communicate threats affecting employees, facilities, executives, and business operations
• Support physical security, executive protection, crisis management, and investigative functions through intelligence and risk assessments
• Produce recurring intelligence products, including the weekly Physical Security Intelligence Update
• Monitor and assess criminal activity, protests, demonstrations, and other disruptive or risky events
• Conduct intelligence-driven investigations involving insider threat, executive protection, physical security, and sensitive matters
• Conduct executive travel threat assessments and support executive protection activities
• Process and analyze tactical intelligence alerts involving at-risk individuals and potential threats
• Conduct background investigations using internal, commercial, and open-source intelligence resources
• Provide intelligence assessments, briefings, and recommendations to security stakeholders and leadership
• Partner with Physical Security, Executive Protection, Incident Response, Crisis Management, and other security teams
• Respond to high-priority intelligence requests and emerging security events
• Prepare written reports and executive-level intelligence briefings
• Participate in rotational on-call coverage for after-hours intelligence and security matters
• Work core business hours between 7:00 a.m. and 6:00 p.m. with some scheduling flexibility

Security Analyst – Physical Intelligence Team

Full-stack Engineer

• Design, develop, and maintain end-to-end application features
• Implement frontend UI using Harmony (Angular) and backend services using Java, Micron, and APIs
• Ensure features meet functional, performance, and security expectations
• Own delivery of complex features within the crew
• Break down epics into implementable stories
• Provide technical guidance to mid- and junior-level developers
• Develop and maintain backend logic and integrations
• Build and consume RESTful APIs
• Ensure proper data handling, validation, and error management
• Build UI components and microapps using Angular
• Implement UI logic aligned with framework standards
• Consume shared components and follow established frontend patterns
• Write and maintain unit and integration tests
• Participate in production issue triage and resolution
• Follow SDLC and Agile delivery practices

Software Engineer, Full Stack Java

• Lead the planning, execution, and delivery of strategic programs supporting the C&IB Payments organization
• Partner with business, technology, operations, risk, compliance, and vendor teams to deliver payment initiatives and operational efficiencies
• Manage complex programs across Wire Transfers, ACH, Real-Time Payments, FedNow, Embedded Finance solutions, and Commercial Banking and Treasury Management platforms
• Drive payment modernization, platform transformation, process optimization, digital enablement, and vendor integrations
• Develop and maintain program roadmaps, governance frameworks, executive communications, risk management plans, and performance metrics
• Collaborate with product and operational teams to enhance merchant services, client onboarding, fraud mitigation, and payment operations workflows
• Identify and manage program dependencies, risks, issues, and change impacts
• Provide leadership and direction to project managers and program team members
• Present program updates, strategic recommendations, and decision points to executive leadership and key stakeholders
• Ensure initiatives comply with regulatory requirements, operational controls, and risk management standards
• Manage and lead program managers to ensure successful execution of organizational programs supporting corporate strategy
• Manage and assess general and detailed planning stages of organizational programs
• Participate in strategy development to ensure projects achieve overall program goals
• Oversee and report on overall program budgets
• Monitor and evaluate program implementation and effectiveness, recommending enhancements based on results
• Coach and develop program managers
• Retain and grow relationships with service partner leadership to ensure seamless delivery and consistent experiences across distribution channels

Program Management Manager – C&IB Payments

Mortgage Loan Officer

• Recommend loan solutions in accordance with lending guidelines and client requirements
• Manage a portfolio of customer relationships
• Seek opportunities to retain and develop new clients
• Conduct sales calls
• Develop and prepare loan solutions and refer products and services
• Review documentation for compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and complex borrowers
• Deliver customer-focused, customized solutions
• Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework