RELX

Clerk

• Conduct data entry into company systems
• File information using established procedures
• Work according to an assigned schedule
• File records or documents as instructed
• Input content into standard templates
• Collate materials and photocopy documents
• Perform basic data entry tasks
• File and retrieve documents from company filing systems

Correspondence Clerk

Chief of Staff

• Serve as strategic and operational partner to the SVP, Global Customer Operations, as Chief of Staff
• Translate GCO’s long-term ambition into priorities, integrated plans, and disciplined execution across regions and business units
• Lead enterprise planning, executive operating cadence, strategic programs, investment and capacity planning, executive communications, and AI and automation integration
• Prepare the SVP for key engagements through briefings, recommendations, positioning, and follow-up
• Shape board-level, C-suite, and executive materials and decision-ready narratives
• Partner with Finance and the SVP on budgets, forecasts, variance analysis, and business cases
• Lead strategic capacity planning across regions, workforce supply, automation benefits, cross-skilling, and financial constraints
• Govern workforce actions and change readiness, including redeployment, cross-skilling, site disruption planning, and approved workforce changes
• Partner with HR, Finance, and regional leaders on workforce planning, organization design, capabilities, succession, and talent actions
• Establish governance with RELX shared services leadership in the Philippines and the SVP
• Design and run the SVP’s leadership operating rhythm, including agendas, decision framing, pre-reads, action tracking, and follow-through
• Maintain decision logs, escalation discipline, and cross-functional dependency management
• Establish consistent business reviews with business units and Managing Directors using common metrics and trusted data
• Protect SVP focus on highest-value priorities and move strategic programs from design to execution
• Build relationships across Product, Technology, Sales, Marketing, Finance, HR, Legal, and business units
• Represent GCO in enterprise transformation forums
• Maintain forward-looking views of REPH workforce delivery capacity and coordinate workforce and capacity actions with REPH, HR, Finance, and regional leaders
• Translate approved technology and automation benefits into workforce and capacity plans aligned to GCO priorities

Head of Global Customer Operations Strategy – Chief of Staff

Data Scientist

• Lead identification, evaluation, and acquisition of external data sources for phone intelligence and mobile identity solutions
• Identify market opportunities and data partnerships that strengthen product differentiation and long-term growth
• Build and manage data supplier relationships throughout the acquisition lifecycle
• Partner with product, analytics, legal, compliance, finance, and technology teams
• Drive supplier due diligence, data evaluations, and onboarding activities
• Negotiate commercial terms and support contract development with legal and business stakeholders
• Oversee transition of new data assets from evaluation through implementation and operational handoff
• Monitor supplier performance and manage governance activities, issues, renewals, and contract-related decisions
• Develop business cases, recommendations, and status updates for prioritization and executive decision-making
• Ensure acquisition activities align with internal policies, risk standards, and regulatory requirements

Senior Manager, Data Acquisition

• Lead identification, evaluation, and acquisition of external data sources for phone intelligence and mobile identity solutions
• Identify market opportunities and data partnerships that strengthen product differentiation and long-term growth
• Build and manage data supplier relationships throughout the acquisition lifecycle
• Partner with product, analytics, legal, compliance, finance, and technology teams
• Drive supplier due diligence, data evaluations, and onboarding activities
• Negotiate commercial terms and support contract development with legal and business stakeholders
• Oversee transition of new data assets from evaluation through implementation and operational handoff
• Monitor supplier performance and manage ongoing governance, issues, renewals, and contract-related decisions
• Develop business cases, recommendations, and status updates for prioritization and executive decision-making
• Ensure acquisition activities align with internal policies, risk standards, and regulatory requirements

Implementation Specialist

• Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows
• Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation
• Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery
• Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations
• Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP
• Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks
• Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders
• Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams
• Travel as needed to support customer engagements and implementation activities

Senior Implementation Specialist

Account Manager

• Meet or exceed monthly and annual revenue objectives while managing territory plans, revenue projections, and sales activities
• Identify and pursue revenue opportunities across assigned enterprise accounts, including subsidiaries and broader organizational structures
• Manage customer retention plans and activities to protect the existing revenue base
• Develop and execute strategic account and territory plans focused on retention, expansion, and new business growth
• Build strong relationships with key contacts and decision-makers within assigned accounts
• Identify incremental opportunities through gap analysis and understanding customer needs and business priorities
• Engage with customers through meetings, calls, and on-site visits to uncover opportunities and develop solutions
• Monitor revenue trends, identify sales opportunities, track account activity, and assess competitive threats
• Manage forecasting and pipeline activities within Salesforce/MyCRM
• Maintain knowledge of LexisNexis Risk Solutions products, pricing, processes, organizational structure, and competitor offerings
• Partner with sales support, technical, implementation, and other internal teams to meet customer needs and deliver successful outcomes
• Develop a professional development plan and participate in learning opportunities
• Travel as required to support customer and business needs

• Own and manage a portfolio of insurance carrier accounts within an assigned territory
• Build and maintain executive-level relationships with key decision-makers and influencers
• Develop strategic account plans aligned with customer business objectives and LexisNexis solutions
• Identify, qualify, and close new business opportunities while expanding existing customer relationships
• Achieve revenue growth through account retention, cross-sell, upsell, and new solution adoption
• Lead regular business reviews and strategic planning sessions with customers
• Coordinate internal resources across Sales, Product, Customer Success, Marketing, Legal, Compliance, and Executive Leadership
• Monitor industry trends, competitive activity, regulatory changes, and customer priorities
• Maintain an accurate sales pipeline and forecast within Salesforce
• Provide market feedback influencing product and go-to-market strategies

Regional Account Manager

Client Partner

• Serve as the strategic owner of assigned print portfolios within Large Law accounts
• Develop long-term account strategies that protect recurring revenue while positioning customers for adoption of online and AI-enabled legal research solutions
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
• Create and execute multi-year migration strategies transitioning customers from print publications to digital research platforms
• Partner with customers to manage change, mitigate business risk, and ensure continuity during digital transformation initiatives
• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem
• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners
• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success

Law Print Client Manager

• Partner closely with the Global Head of Sales and sales leaders globally on key priorities, operating challenges, and opportunities to improve execution
• Identify inefficiencies, process gaps, and friction affecting sellers and managers, and develop practical solutions
• Improve how Sales operates internally and how it works with Marketing, Pricing, Legal, and RevOps
• Bring structure to ambiguous problems and help move important initiatives from discussion to execution
• Simplify processes while introducing greater discipline and accountability where it improves performance
• Personally design and build the Salesforce and Gong reporting environment used to manage the global sales business
• Create visibility into new business, renewals, pipeline creation, seller activity, opportunity progression, campaigns, win rates, sales cycles, deal size, aging, and other key sales metrics
• Translate management questions into dashboards and reporting at rep, manager, regional, and global levels
• Lead a small team while remaining an active hands-on contributor

Chief of Staff, Sales

Data Analyst

• Manage tasks related to 4 or more projects in REPH DRV
• Serve as a leader or SME in two projects
• Act as an indirect contact for OKC
• Proactively interact directly with US product managers for recognized projects, the REPH DRV team, and relevant parties
• Ensure project completion
• Complete assigned projects with good quality while maintaining SLAs
• Assist junior team members on assigned projects
• Identify and advance enhancement and improvement opportunities
• Perform other duties as assigned

Principal Data Analyst

Product Manager

• Own one or more Apply Portfolio product features or defined workstreams
• Manage product development plans, requirements, priorities, delivery coordination, and success measures
• Manage assigned portions of the product lifecycle from discovery through launch, adoption, measurement, and iteration
• Shape and champion feature-level vision and priorities
• Prioritize and communicate customer issues, defects, and enhancement requests
• Engage customers, faculty, students, sales, customer success, implementation teams, and internal stakeholders to understand needs
• Generate and prioritize customer requirements using customer insight, product data, business objectives, and commercial viability
• Translate needs into requirements, user stories, acceptance criteria, prototypes, and documentation
• Analyze product usage, customer feedback, adoption trends, operational information, and other data
• Define hypotheses and evaluate them through usage analysis, usability testing, experimentation, and measurement
• Define analytics and reporting for adoption, customer value, operational performance, engagement, and business outcomes
• Incorporate AI-driven capabilities into product strategy and roadmaps
• Apply AI tools and AI-assisted workflows to product work
• Lead product demonstrations and milestone reviews
• Support launch planning and coordinated delivery with marketing, sales, customer success, and implementation teams
• Provide product input for training, enablement, onboarding, and rollout activities
• Create product-specific content for demonstrations, events, training, and release communications
• Answer sales and customer questions about functionality, value proposition, competitive position, and planned enhancements

Product Manager II

Product Operations

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
• Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
• Define and report operational and enterprise metrics showing product team effectiveness and efficiency
• Partner with Innovation to implement frameworks, templates, and tools supporting portfolio visibility, planning, governance, and execution
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
• Create executive-ready communications translating product and innovation work into clear business updates
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation

Product Operations – Enablement Manager

• Own one or more Apply Portfolio product features or defined workstreams
• Lead product development plans, requirements, priorities, delivery coordination, and success measures
• Manage discovery, planning, development, launch, adoption, measurement, and iteration
• Shape feature-level vision and priorities within the broader Apply Portfolio strategy
• Prioritize and communicate customer issues, defects, and enhancement requests
• Engage customers, faculty, students, sales, customer success, implementation teams, and internal stakeholders
• Generate and prioritize customer requirements based on customer insight, product data, business objectives, and commercial viability
• Translate needs into requirements, user stories, acceptance criteria, prototypes, and documentation
• Analyze product usage, customer feedback, adoption trends, operational information, and other data
• Define product hypotheses and evaluate them through usage analysis, usability testing, experimentation, and measurement
• Identify analytics and reporting needed to measure adoption, customer value, operational performance, engagement, and business outcomes
• Incorporate AI-driven capabilities into product strategy and roadmaps
• Use AI-assisted workflows for data synthesis, analysis, requirements drafting, and reporting
• Lead product demonstrations and milestone reviews
• Support launch planning and coordinated delivery with marketing, sales, customer success, implementation, and customer-facing teams
• Provide product input for Train-the-Trainer sessions, customer enablement, onboarding, and market rollouts
• Create product content for sales demonstrations, customer events, training, release communications, and other customer activities
• Answer sales and customer questions about functionality, value proposition, competitive position, and planned enhancements

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
• Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
• Define and report operational and enterprise metrics that show product team effectiveness and efficiency
• Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
• Create executive-ready communications that translate product and innovation work into clear business updates
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation

Product Operations & Enablement Manager

• Manage and grow an assigned portfolio of Federal Government agency accounts
• Retain existing revenue and identify upselling and cross-selling opportunities
• Develop and execute strategic account plans to achieve revenue retention and growth objectives
• Manage the complete sales cycle from opportunity identification through proposal development, negotiation, and close
• Create targeted, solution-oriented proposals with appropriate positioning and pricing for software and service offerings
• Maintain accurate pipeline management, forecasting, and opportunity tracking within CRM tools
• Build relationships with key stakeholders and decision-makers within assigned Federal Government agencies
• Partner with internal teams to resolve customer issues and ensure high client satisfaction
• Represent LexisNexis at industry events, customer meetings, conferences, and trade shows
• Conduct regular face-to-face meetings with customers and prospects throughout the assigned territory
• Attend the Washington, DC office every Monday

Correspondence Clerk

Head of Global Customer Operations Strategy – Chief of Staff

Senior Manager, Data Acquisition

Senior Manager, Data Acquisition

Senior Implementation Specialist

Account Manager

Regional Account Manager

Law Print Client Manager

Chief of Staff, Sales

Principal Data Analyst

Product Manager II

Product Operations – Enablement Manager

Product Manager

Product Operations & Enablement Manager

Field Account Manager – Federal Government