Remote Recruitment

Telesales

• Make outbound calls to prospective clients to introduce products and services
• Identify customer needs and match them to appropriate solutions
• Meet and exceed daily and monthly call and conversion targets
• Maintain accurate CRM records of calls and outcomes
• Build rapport with prospects to nurture long-term client relationships

Telesales Representative

Onboarding Specialist

• Run welcome and setup calls with new customers
• Guide customers through account configuration and first use
• Track onboarding progress and chase outstanding steps
• Prepare onboarding documentation and short how-to guides
• Hand completed accounts to the support or success team
• Gather feedback and flag common sticking points

Customer Onboarding Specialist

Customer Support

• Answer customer emails clearly and accurately within agreed response times
• Investigate issues and follow them through to resolution
• Keep ticket records, tags and notes accurate
• Escalate complex cases with a clear written summary
• Spot recurring problems and flag them to the team
• Contribute to help articles and saved reply templates
• Own a UK company’s email support queue

Email Support Specialist

Business Development Rep

• Research and build target prospect lists
• Qualify inbound enquiries and route them to the right person
• Send follow-up emails and LinkedIn messages to warm contacts
• Keep CRM records and activity notes accurate
• Book meetings into the sales team’s diaries
• Prepare simple market and competitor summaries
• Support the groundwork behind a UK sales team’s new business

Business Development Assistant

Human Resources

• Maintain employee records and HR files accurately and confidentially
• Prepare contracts, letters and onboarding paperwork
• Coordinate new starter and leaver processes
• Track absence, leave and training records
• Respond to routine employee queries
• Support the HR team with reporting and scheduling
• Own the HR administration a UK team relies on
• Manage accurate employee records, tidy paperwork and timely onboarding

HR Assistant

Administration

• Process and check incoming documents, forms and data submissions
• Maintain accurate records across shared systems and databases
• Carry out daily data checks and correct discrepancies
• Prepare routine reports and internal summaries
• Handle internal queries from other departments
• Follow and help improve documented back office processes

Back Office Administrator

• Prepare and send quotes, proposals and order paperwork
• Keep CRM records accurate and up to date after every deal stage
• Process incoming orders and hand them to operations cleanly
• Produce weekly sales reports and pipeline summaries
• Handle customer queries on pricing, availability and order status
• Support the sales team with diary, follow-ups and document preparation

Sales Administrator

Operations

• Own the weekly commercial report covering registrations, show rate, event conversion, programme conversion, average order value and refunds
• Track profit per campaign and per event, including cost per acquisition against revenue per client
• Manage a small remote sales team, including daily activity and pipeline discipline
• Reactivate the existing member base into newer products and programmes
• Design commission and bonus structures so performance costs less than it produces
• Own the CRM, call recording and reporting systems

Commercial Operations Manager

Office Coordinator

• Coordinate team schedules, meetings and shared calendars
• Liaise with suppliers and service providers and track orders
• Maintain records, trackers and internal documentation
• Prepare agendas, minutes and follow-up actions
• Monitor deadlines and flag delays early
• Support onboarding logistics for new starters

Procurement

• Raise and track purchase orders against approved requests
• Chase suppliers on order confirmations and delivery dates
• Match invoices to orders and flag discrepancies
• Maintain supplier records and price lists
• Prepare simple spend and order reports
• Support the buying team with quotes and comparisons

Purchasing Assistant

• File, index and archive documents to the agreed structure
• Check records for completeness and correct errors
• Apply retention and disposal schedules
• Retrieve records and respond to internal requests
• Maintain logs, registers and audit trails
• Support data clean-up and migration projects
• Own the integrity of a UK company’s records — correctly filed, correctly named, retained for the right period and findable in seconds

Records Administrator

Email Marketing Manager

• Build and schedule email campaigns and newsletters
• Draft and proofread subject lines and body copy
• Maintain subscriber lists, segments and suppressions
• Run A/B tests and report on opens, clicks and conversions
• Keep the email calendar organised and on schedule
• Support landing page and form setup for campaigns