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Republic ServicesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR processes, particularly in onboarding and post-offer support, while maintaining compliance with regulatory requirements. Proficient in using Workday for employee data management and case documentation in a high-volume service environment.
Highest-signal resume keywords
Workday ExperienceHigh-Volume HR SupportOnboarding Process ManagementCase Management ToolsCompliance Adherence
About the role
Key responsibilities & impact- Serve as a primary point of contact for HR inquiries from employees, leaders, and candidates
- Intake, triage, and resolve requests in a queue-based, high-volume environment
- Use HR knowledge resources, documented procedures, and standard response guidance to deliver consistent service
- Maintain accurate documentation in HR systems and case management tools
- Provide transactional and navigational support in Workday, including onboarding tasks, employee data updates, and job change processing
- Coordinate background screening, drug testing, work authorization, onboarding documentation, and related compliance requirements
- Communicate with candidates regarding post-offer requirements, timelines, and next steps
- Partner with Talent Acquisition, Human Resources, Compliance, and third-party vendors
- Interpret and explain standard HR policies and processes
- Escalate exceptions or non-routine scenarios as needed
- Support HR Shared Services-owned payroll-related processes, including coordination with ADP and Payroll
- Adhere to confidentiality, data privacy, and regulatory requirements
- Identify trends, recurring issues, and opportunities for documentation, process, and service improvement
- Perform other job-related duties as assigned or apparent
Requirements
What you’ll need- Experience supporting post-offer or onboarding-related HR processes
- Prior experience working in a centralized or shared services HR operating model
- Experience supporting employees or candidates in a high-volume, service-oriented, or queue-based environment
- Demonstrated ability to follow documented processes, apply standard guidance, and deliver consistent service outcomes
- 4–7 years of HR or administrative experience executing core HR processes within a high-volume service environment
- Must currently reside in Arizona
- This position is not sponsorship eligible
Benefits
Comp & perks- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance
- Accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR ProcessesOnboardingEmployee Data ManagementBackground ScreeningDrug TestingJob Change ProcessingPayroll CoordinationDocumentation ManagementService ImprovementData Privacy
Soft Skills
CommunicationProblem-SolvingCustomer Service OrientationAttention to DetailCollaboration
Tools & Technologies
WorkdayADPCase Management Tools
Industry Keywords
HR Shared ServicesCentralized HR ModelRegulatory ComplianceService-Oriented Environment