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Rockwell AutomationCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts to drive technology adoption and increase Annual Recurring Revenue (ARR). Proficient in utilizing CRM and data tools to translate insights into customer value and enhance service offerings.
Highest-signal resume keywords
Account ManagementAnnual Recurring Revenue (ARR) ExpansionGainsight ExperiencePowerBI ExperienceCustomer Onboarding
About the role
Key responsibilities & impact- Manage a portfolio of site-based or multisite-based accounts
- Ensure customers achieve intended outcomes and value realization with subscription and services contracts
- Drive technology and services adoption, on-time renewals, and Annual Recurring Revenue (ARR) expansion
- Manage the ARR target associated with contracts and software subscriptions
- Lead onboarding, adoption, expansion, and renewal motions using CRM and data tools
- Translate data and insights into customer value and increased contracts and subscriptions
- Deliver Executive Business Reviews to main customer contacts
- Work with sales and business leads to identify new contract opportunities
- Provide portfolio-team feedback so customer feedback informs service offerings
- Report to the Team Lead or Regional Manager and travel to customer sites as needed
Requirements
What you’ll need- Bachelor's degree
- US Applicants - Legal authorization to work in the U.S.; employer will not sponsor individuals for employment visa, now or in the future, for this job opening
- Ability to travel 10-20% of the time
- 2+ years of experience working with customers in a commercial or sales capacity
- Experience increasing annual recurring revenue
- Experience with Gainsight and PowerBI
- Experience working across matrix organization
- Work experience in the manufacturing or automation industry
Benefits
Comp & perks- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life
- Health Insurance including Medical and Dental
- Health Care Spending Account (HCSA – dependent on the plan chosen)
- Employee Assistance Program (EAP)
- Retirement plans
- Paid Time off
- Volunteering Time off
- Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
- Employer Paid DC Pension
- Maternity and Parental Leave Top-Up
- Fitness Reimbursement Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Relationship ManagementData AnalysisSales StrategyContract ManagementRevenue Growth
Soft Skills
CommunicationCollaborationProblem-Solving
Tools & Technologies
GainsightPowerBI
Industry Keywords
ManufacturingAutomationSubscription Services