Sitemate

Head of People Operations

Sitemate
Posted 10/20/2026full-timeSydney • AustraliaLead💰 A$160,000 - A$200,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in People Operations, including systems architecture, automation, and AI integration, while effectively leading teams through high-growth transitions. Proficient in designing frameworks and managing complex employee relations and compliance.

Highest-signal resume keywords
People Operations LeadershipSystems Architecture ThinkingAI Tools ProficiencyProject Management Tools ProficiencyAutomation Development

About the role

Key responsibilities & impact
  • Own the People Operations function end-to-end, including global payroll, employee lifecycle, Talent Acquisition, IT provisioning and People programs
  • Lead and develop a team of two: Senior Talent Acquisition Manager and People Operations Manager
  • Architect the next version of People Operations for the AI era
  • Design the People Operations architecture, systems, tools and data flows across entities
  • Build and govern People Operations AI agents and automations, including data-access guardrails
  • Create frameworks and playbooks enabling managers to run people processes independently
  • Own career paths, levels, promotion policy, compensation principles, learning and development, performance, engagement and promotion cycles
  • Own people data, engagement measurement and reporting for leadership decisions
  • Set the function's operating model, workforce plan, initiative breakdown standards, SLAs and KPIs
  • Maintain payroll, recruitment operations and compliance during the rebuild
  • Map manual administrative steps and prioritize automation
  • Design how Rippling, Remote and Ashby work together
  • Personally build and fix workflows, automations and agents
  • Run the function's weekly cadence and coach the team
  • Handle complex employee relations and global compliance cases with Legal
  • Own calibration, promotion and exit decisions across the function
  • Partner with the CEO, Finance, Legal and department leaders on people priorities, payroll, headcount planning, compensation, levelling, org design and hiring
  • Deliver 90-day, 6-month and 12-month operational and transformation outcomes

Requirements

What you’ll need
  • Operations or leadership experience, ideally through a comparable growth-stage transition
  • Experience leading People Operations through a high-growth, high-change period, ideally a systems or process transformation at a 100 to 300 person scale-up
  • Systems architecture thinking: designing how several platforms and their data work together so a process runs without manual admin
  • Hands-on experience building automations or AI agents yourself
  • Experience writing frameworks or playbooks that managers can run themselves
  • Ability to thrive with ambiguity
  • AI tools proficiency
  • Project Management & Communication Tools proficiency, including Slack, Jira and Confluence
  • Full permanent work rights
  • Willingness to work from the Sydney office at least 2 days per week
  • If not based in Sydney, willingness to relocate within 3 months of the start date
  • Nice to have: Series B or growth-stage scale-up experience
  • Bonus tools: Zapier, Airtable or similar no-code automation; Rippling or comparable HRIS and global payroll platform; Remote or comparable employer of record platform; Ashby or comparable ATS; AI coding tools such as Claude and Claude Code

Benefits

Comp & perks
  • Equity
  • 20 days annual leave
  • Sick leave
  • Carer's leave
  • Compassionate leave
  • 16 weeks primary carer parental leave
  • 6 weeks secondary carer parental leave
  • Employee Assistance Program (EAP)
  • Learning and development budget
  • Home office setup
  • Weekly catered lunches
  • Work-from-anywhere weeks
  • Flex days
  • Full transparency: monthly all-hands share metrics, hiring plans and financial performance
  • Levels, career frameworks and pay ranges visible to every employee

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
People Operations ManagementAutomation DevelopmentFramework WritingEmployee Lifecycle ManagementData AnalysisCompliance ManagementPerformance MeasurementEngagement MeasurementPayroll ManagementTalent Acquisition
Soft Skills
CommunicationTeam LeadershipProblem-SolvingAdaptabilityCoaching
Tools & Technologies
SlackJiraConfluenceRipplingRemoteAshbyZapierAirtableClaudeClaude Code
Industry Keywords
High-Growth TransitionScale-Up ExperienceEmployee RelationsGlobal PayrollHRIS