Trulieve

General Manager

Trulieve
Posted 10/22/2026full-timeCrestview • Florida • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing store operations, including inventory management, employee training, and regulatory compliance. Proven ability to achieve performance metrics while maintaining exceptional customer service and brand standards.

Highest-signal resume keywords
Retail Management ExperienceInventory ManagementEmployee Training and DevelopmentCustomer Service ExcellenceRegulatory Compliance

About the role

Key responsibilities & impact
  • Lead and supervise store personnel
  • Track and manage inventory
  • Achieve key performance metrics
  • Ensure efficient daily store operations
  • Ensure regulatory compliance and exceptional customer experience
  • Plan and implement strategies to drive service standards and positive sales results
  • Maintain brand standards in visual merchandising
  • Review, communicate, and enforce company SOPs and communicate changes to employees
  • Evaluate employee performance and identify hiring and training needs
  • Provide coaching, training, and development focused on service standards and accountability
  • Handle and resolve patient issues and escalations
  • Maintain professional relationships with business partners
  • Schedule effectively within the labor budget
  • Maintain strict confidentiality and compliance
  • Perform other tasks assigned by management

Requirements

What you’ll need
  • Bachelor’s degree preferred; four years related experience and/or training or equivalent combination of education and experience
  • Prior management experience, preferably in retail and/or customer service
  • Prior cash handling experience
  • Ability to train, develop, and evaluate a team of 40+ employees
  • Strong interpersonal skills and professionalism
  • Ability to maintain confidentiality and discretion
  • Conversational English proficiency
  • Ability to operate electronic equipment, including computers, scanners, and printers
  • Ability to comprehend safety procedures and use telecommunications devices
  • Ability to analyze data and draw appropriate conclusions
  • Valid driver’s license and MVR background check for delivery locations only
  • Ability to pass level 1 and level 2 background checks
  • Must be at least 21 years of age
  • Ability to function independently with flexibility and personal integrity
  • Ability to work effectively with residents, personnel, support agencies, and patrons of different ages and abilities
  • Must be able to work with patrons experiencing emotional distress or displaying hostile behavior
  • Must have visual and auditory acuity, with or without aids
  • Must be available to work evenings, weekends, and holidays
  • Ability to work 45+ hours weekly

Benefits

Comp & perks
  • Monthly bonus opportunities
  • 401(k) plan
  • Comprehensive benefits package
  • Paid time off
  • Flexible hours depending on store needs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Inventory TrackingPerformance Metrics AchievementData AnalysisCash HandlingSOP Enforcement
Soft Skills
Interpersonal SkillsProfessionalismCoaching and MentoringConflict ResolutionFlexibility
Tools & Technologies
Electronic Equipment OperationComputersScannersPrintersTelecommunications Devices
Certifications & Qualifications
Bachelor's Degree PreferredValid Driver's LicenseLevel 1 Background CheckLevel 2 Background Check
Industry Keywords
RetailCustomer ServiceVisual MerchandisingLabor Budget ManagementConfidentiality