Business Analyst jobs in United States
Explore 890 matching jobs.
Senior Business Systems Analyst, Dynamics 365
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Posted: 10/22/2026SDLCSQL
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Senior Business Systems Analyst, Dynamics 365
Valore PartnersPosted 10/22/2026full-timeTempe • Arizona • United StatesSenior💰 $100,000 - $130,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in analyzing business and system processes, configuring Dynamics 365, and providing tier-3 support. Proficient in SQL and Power Platform tools, with a strong focus on process improvement and collaboration.
Highest-signal resume keywords
Dynamics 365 ConfigurationPower Platform ToolsSQL Query WritingAgile/Scrum MethodologyBusiness Analysis
Tech Stack
Tools & technologiesSDLCSQL
About the role
Key responsibilities & impact- Analyze business and system processes, data, integrations, and reporting
- Define, document, test, and manage requirements according to established standards
- Configure Dynamics 365 to meet business requirements
- Manage defects across applications, systems, and databases
- Identify potential issues early and recommend and document solutions
- Resolve complex system design and integration problems
- Provide tier-3 support, including on-call coverage, and act as the escalation point for production issues
- Create and maintain system documentation and artifacts
- Lead process improvement, knowledge sharing, and evaluation of analysis tools
- Advise teams on technology solutions for business needs
- Track the Microsoft product roadmap and assess use of new features
- Coach and review junior analysts’ work
Requirements
What you’ll need- 8+ years in a Business or Systems Analyst role
- 4+ years of hands-on configuration, administration, and support of Dynamics 365 Sales, Customer Service, and/or Customer Insights
- 4+ years with Power Platform tools (Power BI, Power Automate, etc.)
- Proficiency writing SQL queries
- Solid understanding of the SDLC and Agile/Scrum
- Strong attention to detail, organization, and written and verbal communication
- A customer-focused, collaborative approach to solving problems
- Bachelor’s degree or equivalent experience
- Microsoft certifications: MB-230, MB-220, PL-200, or MB-280 are bonus skills
- Project or program management experience is a bonus skill
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process AnalysisSystem DocumentationRequirements ManagementDefect ManagementComplex Problem Resolution
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationCollaborative Problem Solving
Tools & Technologies
Dynamics 365 SalesDynamics 365 Customer ServiceDynamics 365 Customer InsightsPower BIPower Automate
Certifications & Qualifications
MB-230MB-220PL-200MB-280
Industry Keywords
SDLCAgileProcess ImprovementKnowledge SharingProject Management