HCM Payroll Business Analyst – Systems Implementation Lead
Crowe
Posted: 10/21/2026PMP
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Business Systems Analyst – Summer Internship
WSFS Bank
Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in management consulting with a focus on HR and Payroll processes, utilizing Agile methodologies for project delivery and stakeholder engagement. Proven ability to lead teams, analyze business operations, and implement solutions for public sector clients.
Highest-signal resume keywords
Management Consulting ExperienceHR/Payroll Process KnowledgeAgile Methodology ApplicationCBAP/CSM/PMI-PBA/PMP CertificationPublic Sector Client Engagement
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Collaborate with public sector clients to design and implement solutions improving business processes and addressing organizational challenges
- Lead and mentor business analyst teams conducting process analysis and system assessments
- Analyze business operations and develop actionable improvement recommendations
- Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
- Align policies, procedures, and business needs with configured functionality through analytical research
- Apply Agile methodology to write user stories, plan and monitor development and deployment, and demonstrate delivered functionality
- Support testing and reconciliation from the functional/business-process perspective
- Deliver written reports, process documentation, and client presentations
- Work with project managers to complete projects on time and within budget
- Support proposal development, client relationship management, and business development efforts
- Lead impactful projects helping government clients modernize HCM and payroll systems
Requirements
What you’ll need- Undergraduate degree
- 5 to 8 years of professional experience in management consulting
- Current certification in one or more of: CBAP, CSM, PMI-PBA, or PMP
- In-depth knowledge of HR/Payroll processes
- Prior experience implementing payroll or HCM software, including system configuration and testing
- Prior experience using ALM software (JIRA, DevOps, ELM)
- Experience in a structured Agile or Scrum environment
- Ability to lead and coach within a matrixed environment
- Strong experience working with public sector clients
- Strong analytical thinking, attention to detail, and quantitative skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel)
- Self-motivated, flexible, and able to work independently and collaboratively
- Consistent record of delivering high-quality work under tight deadlines
- Experience with large projects involving 100k+ employees and multi-year implementations preferred
- Experience with enterprise-level government systems and public sector project lifecycles preferred
- Must verify identity and eligibility to work in the United States
- Crowe is not sponsoring work authorization
Benefits
Comp & perks- Real flexibility to balance work with life moments
- Career growth and leadership opportunities
- Employee well-being support
- Career Coach guidance and consistent career meetings
- Inclusive culture valuing diversity
- Comprehensive total rewards package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process AnalysisSystem ConfigurationTesting and ReconciliationUser Story WritingQuantitative SkillsProject ManagementStakeholder Requirement GatheringBusiness Process ImprovementImplementation of Payroll SoftwareEnterprise-Level System Experience
Soft Skills
Analytical ThinkingAttention to DetailWritten CommunicationVerbal CommunicationCoaching and Mentoring
Tools & Technologies
Microsoft Office SuiteJIRADevOpsELMAgile/Scrum Framework
Certifications & Qualifications
CBAPCSMPMI-PBAPMP
Industry Keywords
Public SectorHCM SystemsPayroll SystemsBusiness DevelopmentClient Relationship Management