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Vytalize HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic application support and training, with a strong understanding of clinical and operational workflows. Capable of delivering effective end-user training and troubleshooting complex issues in a fast-paced healthcare environment.
Highest-signal resume keywords
Epic Application SupportEnd-User TrainingClinical Workflow UnderstandingCommunication SkillsTravel Flexibility
About the role
Key responsibilities & impact- Provide at-the-elbow support for clinicians and operational staff during go-lives and major initiatives
- Deliver end-user training and workflow education for Epic applications
- Share feedback on workflow challenges observed during support and training sessions
- Serve as a subject-matter resource for assigned Epic functionality
- Assist with workflow testing, training environments, and end-user simulations
- Troubleshoot moderately complex issues and determine appropriate resolution or escalation
- Create and maintain training materials and support documentation
- Support application upgrades and adoption of new functionality
- Provide frequent travel for client onboarding across medical office locations in the North Central/Western Ohio corridor
Requirements
What you’ll need- Associates degree or Medical Assistance certification or equivalent experience
- Minimum of 3 years experience using Epic as an end user
- Experience providing Epic application support or training in a healthcare environment
- Strong understanding of clinical or operational workflows
- Excellent communication and presentation skills
- Ability to work independently in a fast-paced, customer-facing environment
- Experience supporting Epic go-lives or large optimization efforts preferred
- Formal or informal training or instructional experience preferred
- Reliable transportation for regular travel between medical office locations
- Based in the North Central Ohio region or within reasonable commuting distance
- Ability to travel frequently for client onboarding, including trips of up to 10 consecutive days
- Must address work authorization and potential US sponsorship requirements
- Must disclose active non-compete or outside commitments that could affect employment or availability
Benefits
Comp & perks- Annual Bonus Potential
- 401(k) Match (100% up to 4%)
- Health Benefits Effective Day 1
- Health & Wellness Stipend
- Travel expenses covered separately from base salary
- Hybrid work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic FunctionalityWorkflow TestingTraining Material CreationTroubleshootingEnd-User Simulations
Soft Skills
Excellent CommunicationPresentation SkillsIndependent Work
Certifications & Qualifications
Medical Assistance CertificationAssociates Degree
Industry Keywords
Healthcare EnvironmentClient OnboardingGo-LivesOperational Staff SupportNorth Central Ohio