Wells Fargo

Compliance

• Advise leadership on applications, network, information security, database, operating systems, and web technologies for complex business and technical needs
• Lead strategy and resolution of highly complex challenges across multiple areas or the enterprise
• Deliver long-term, large-scale solutions requiring vision, creativity, innovation, and advanced analytical thinking
• Translate advanced technology experience and business objectives into technical engineering solutions
• Provide vision, direction, and expertise to leadership on innovative business solutions
• Maintain knowledge of industry best practices and recommend innovations that enhance operations or provide competitive advantage
• Engage strategically with professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Build, fix, and evolve large-scale risk-management systems hands-on
• Prototype solutions, troubleshoot complex issues alongside engineers, and resolve problems in the codebase
• Guide solution design, engineering decisions, reusable patterns, and best practices
• Coach engineers through real-world problem solving

Principal Engineer – Governance, Risk, Compliance & Control

Product Manager

• Own the product vision, strategy, and roadmap for Surface, a Generative AI central UI and orchestration layer for downstream marketing agents
• Define user journeys and UX for campaign managers and marketing operations across briefing, ideation, audience selection, creative generation, approvals, deployment, and post-launch optimization
• Translate business outcomes into epics, features, and acceptance criteria; prioritize the backlog and lead agile teams
• Build and evolve orchestration coordinating audience, creative, channel, compliance, and analytics agents
• Establish product operations covering SLAs, incident response, observability, evaluation harnesses, red-teaming, and continuous improvement
• Partner with Marketing, AI/ML Engineering, Data Science, Analytics, MarTech/AdTech, Legal/Compliance, InfoSec, and Risk
• Integrate agents with journey orchestration, personalization, A/B testing, CDP, messaging platforms, and paid media APIs
• Implement Responsible AI and Model Risk Management practices, including privacy safeguards, bias and quality testing, prompt logging, human review, and content guardrails
• Drive performance and cost management and define quality metrics
• Define adoption, engagement, and business impact KPIs; create outcome-tracking dashboards
• Own change management, enablement, and marketer training; build feedback loops and a Community of Practice
• Lead vendor and partner evaluations and negotiations; manage budgets and contracts
• Coach and develop product managers and product analysts
• Foster agile discipline and establish frameworks for complex decision-making

Senior Digital Product Management Manager – EMM, Agent Orchestration

Security Engineer

• Design, implement, and support CyberArk solutions including EPV, PSM, PSMP, CPM, Credential Providers, and CCP
• Onboard and manage privileged accounts, service accounts, application credentials, SSH keys, and non-human identities across enterprise platforms
• Engineer and maintain privileged access controls, including password rotation, credential reconciliation, session isolation, session recording, and just-in-time access
• Develop and support CyberArk integrations with Active Directory, Entra ID, SailPoint, ServiceNow, cloud providers, virtualization platforms, and custom applications
• Automate account onboarding, credential management, compliance reporting, and operational processes
• Troubleshoot and resolve complex CyberArk infrastructure, authentication, connectivity, and application integration issues
• Support platform upgrades, patching, high availability, disaster recovery, performance tuning, capacity planning, and lifecycle management
• Partner with application, infrastructure, cloud, and security teams on privileged access solutions
• Evaluate CyberArk capabilities, PAM technologies, and architectural designs
• Serve as a CyberArk subject matter expert through technical leadership, operational guidance, documentation, and mentoring

Lead Information Security Engineer

Account Executive

• Solicit residential mortgages from various sources
• Produce high quality, compliant loans and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Maintain visibility for Wells Fargo Home Mortgage in the marketplace and stay informed of mortgage industry trends
• Present recommendations for producing loans and exercise some independent judgment while adhering to policies, procedures, compliance requirements, and loan-generation standards
• Understand real estate appraisals, title reports, and real estate transactions
• Receive customer applications, quote rates and points, complete registration lock-in follow-up, and offer mortgage products based on client needs
• Review and analyze low to moderately complex financial and credit data and match customer needs with appropriate loan programs and risk levels
• Inform customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintain timely and proactive customer communication and high client satisfaction
• Pursue Wells Fargo training offerings to increase knowledge of products, policies, procedures, and underwriting requirements

Mortgage Retail Sales Consultant – SAFE

Banker

• Acquire new affluent consumer and business customers through strategic outreach, referrals, and planned appointments
• Deepen existing customer relationships through discovery-driven conversations
• Understand customer goals and deliver tailored banking and credit strategies
• Serve as the primary financial partner with comprehensive, multi-product guidance and ongoing reviews
• Manage and grow a defined book of business
• Deliver solutions across deposits, investments, credit, home lending, and business banking
• Partner with Wealth, Home Lending, and Business Banking teams through warm introductions and opportunity conversion
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues, and follow policies and regulations
• Transition from the temporary Senior Branch Premier Banker LP role after completing licensing requirements and SAFE registration

Senior Branch Premier Banker

Director

• Develop and execute strategic plans aligning AI technology priorities with enterprise objectives
• Translate executive vision into actionable outcomes and drive technology transformation initiatives
• Lead evaluation, adoption, and responsible use of AI-powered tools and solutions
• Partner with technology leaders, business executives, risk teams, finance partners, and regulators on AI and automation opportunities
• Improve business processes, organizational effectiveness, and risk management through data, analytics, automation, and AI-enabled capabilities
• Manage people and financial resources and identify efficiency opportunities through optimization and continuous improvement
• Manage and develop the Technology Business Services team
• Develop AI-driven analytics and reporting strategies providing workforce trends, portfolio visibility, and performance metrics
• Resolve complex business and operational challenges while maintaining alignment with organizational goals and risk requirements
• Interpret, develop, and govern policies, procedures, and business processes for responsible and compliant emerging technology use
• Influence senior leaders in developing data-driven operating models and business strategies
• Foster innovation, continuous learning, and responsible AI adoption
• Develop talent and guide employees in using AI-enabled tools and data-driven practices

Business Services Director

• Define and execute the strategic vision and operating model for IAM operations, governance, and service delivery
• Lead resolution of highly complex technical, operational, and risk-related issues across multiple technology and business organizations
• Translate complex security, engineering, and operational concepts into actionable business strategies and executive-level decisions
• Establish operational excellence through data-driven performance management, risk mitigation, process optimization, and continuous improvement
• Build partnerships with business leaders, technology executives, engineering teams, Risk, Audit, and Compliance functions
• Influence and lead through ambiguity in large, matrixed organizations while holding teams accountable
• Drive enterprise-wide IAM initiatives, including regulatory remediation, technology modernization, automation, resiliency, and control effectiveness programs
• Serve as a senior escalation point for significant incidents, service disruptions, and emerging security risks
• Develop organizational capabilities by attracting, coaching, and retaining top talent
• Foster a culture of ownership, continuous improvement, operational discipline, talent development, accountability, collaboration, and execution
• Challenge assumptions, resolve conflict, and drive alignment among technical engineering teams and senior executives
• Lead and develop a high-performing team of security professionals
• Travel for business up to 10%

Senior Manager, Information Security – IAM Operations

• Acquire new affluent consumer and business customers and deepen existing relationships through outreach, referrals, and appointments
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Serve as the primary financial partner with comprehensive, multi-product guidance and ongoing reviews
• Own and actively grow a defined book of business across deposits, lending, and investments
• Coordinate warm introductions and collaborate with Wealth, Home Lending, and Business Banking partners
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues, and follow policies and regulations
• Open accounts, handle service requests, and provide seamless everyday banking support

QA Automation Engineer

• Lead complex technology initiatives, including companywide initiatives with broad impact
• Design and build automation for provisioning, configuration, and lifecycle management of cryptographic and network infrastructure resources
• Create API-driven integrations between network platforms and internal systems
• Develop and maintain automation frameworks to improve reliability and reduce operational toil
• Translate manual operational procedures into codified, repeatable automation
• Ensure automation artifacts meet performance, maintainability, and security best practices
• Collaborate with network engineering and platform teams on architectural strategies
• Lead automation of product deployments, customer journeys, and APIs for Load Balancing and other infrastructure services
• Use AI-assisted development and analysis tools such as GitHub Copilot and approved code-centric agents
• Leverage AI for system design, coding, testing, analysis, and troubleshooting
• Validate and integrate AI-assisted outputs while accounting for model limitations, security risks, and operational considerations
• Apply AI responsibly in development and production in alignment with security, compliance, privacy, and ethical standards

Lead Software Automation Engineer, Python

• Solicit residential mortgages from various sources
• Produce compliant, high-quality loans and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Maintain visibility for Wells Fargo Home Mortgage in the assigned market
• Stay informed of mortgage industry trends and developments
• Present recommendations for producing loans and exercise independent judgment
• Receive customer applications, quote rates and points, and complete registration lock-in follow-up activities
• Analyze and offer mortgage loan products based on client needs
• Review financial and credit data and match customer needs with appropriate loan programs and risk levels
• Inform customers about mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintain timely and proactive customer communication and high client satisfaction
• Pursue Wells Fargo training offerings to increase knowledge of products, policies, procedures, and underwriting requirements
• Follow applicable risk, compliance, monitoring, governance, escalation, and remediation requirements

Manager

• Lead, coach, and develop Branch Managers across the district
• Drive district performance across deposits, credit, and investments
• Translate enterprise and regional strategy into branch-level priorities, routines, and expectations
• Hold Branch Managers accountable for acquiring, deepening, and retaining customer relationships
• Build leadership capability, identify high-potential talent, and maintain succession pipelines
• Plan workforce needs and ensure branches have the appropriate staffing and leadership mix
• Partner with Talent Acquisition, HR, Wealth & Investment Management, Business Banking, Home Lending, Operations, and other support teams
• Monitor customer feedback and resolve escalated concerns
• Execute National Branch Network strategies across consumer, affluent, and small business banking
• Manage risk, compliance, operational discipline, and ethical leadership
• Use performance reporting and insights to identify opportunities and deliver measurable improvements
• Travel regularly within the assigned geography, averaging 3–4 days per week depending on business priorities

Senior District Manager

QA Engineer

• Plan, code, implement, and report automation testing
• Improve automation coverage in the overall testing plan
• Perform manual and automated testing
• Document test cases and create test plans
• Record test progress and results
• Identify and track issues throughout testing
• Consult with users and provide advice and direction
• Develop standards and procedures to determine product quality and release readiness
• Drive innovation and streamline testing processes
• Research system features being tested
• Partner with Engineers to develop testing strategy
• Log, track, and verify resolution of software and specification defects
• Ensure compliance and risk management requirements are met
• Collaborate with peers, colleagues, and mid-level managers to resolve issues and achieve goals
• Lead projects and teams or mentor less experienced staff

Senior Systems Quality Assurance Analyst

• Lead product discovery initiatives for the end-to-end Offers ecosystem, including configuration, eligibility, targeting, personalization, presentment, acceptance, tracking, and fulfillment
• Define product strategy and roadmap for offer-led customer experiences across digital, branch, phone, and emerging channels
• Translate business objectives, customer needs, and market opportunities into product visions, capability models, investment recommendations, and outcome-driven roadmaps
• Facilitate discovery efforts evaluating customer journeys, operating models, data requirements, technical enablers, risks, and dependencies
• Identify opportunities to simplify, modernize, and consolidate offer capabilities across channels, platforms, and lines of business
• Collaborate with engineering, architecture, data, decision science, and design teams to define scalable platform capabilities
• Shape requirements for offer creation and management, eligibility and decisioning, offer orchestration, dynamic presentment, fulfillment, and measurement
• Define experimentation and optimization capabilities, including A/B testing, multivariate testing, personalization, and intelligent offer decisioning
• Partner with risk, compliance, legal, and governance teams to ensure controls, transparency, auditability, and regulatory alignment
• Influence strategic investment prioritization through business cases, sequencing recommendations, discovery artifacts, and executive communications
• Serve as a thought leader in modern product management, customer-centric design, and platform-based approaches
• Apply technical fluency in APIs, event-driven architectures, data platforms, decisioning services, and digital channel integrations

Lead Digital Product Manager – Card and Personal Lending

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Foster an engaged, accountable culture focused on identifying customer financial needs
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position, unless currently serving as a Wells Fargo Branch Manager
• Lead the branch team in delivering tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Use reporting and employee observations to identify strengths and opportunities and improve team performance
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company

Branch Manager – Western NOVA District

• Solicit residential mortgages from various sources
• Produce high-quality, compliant loans and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develop and maintain visibility for Wells Fargo Home Mortgage in the marketplace
• Stay informed of mortgage industry trends and developments in the assigned market
• Present recommendations for producing loans and exercise independent judgment
• Receive customer applications, quote rates and points, and complete registration lock-in follow-up activities
• Analyze and offer mortgage loan products based on client needs
• Review and analyze financial and credit data; match customer needs with an appropriate loan program and risk level
• Inform customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintain timely and proactive customer communication
• Pursue Wells Fargo training offerings to increase knowledge of products, policies, procedures, and underwriting requirements
• Fulfill risk and compliance obligations, including monitoring, escalation, remediation, and sound risk decisions