Wells Fargo

Banker

• Build lasting customer relationships through proactive conversations supporting financial well-being
• Understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making referrals
• Support new account openings, service requests, and credit applications
• Perform cash handling and teller line activities while maintaining compliance and operational standards
• Use and adopt digital tools to enhance customer experience
• Deliver accurate, compliant service within defined risk controls
• Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
• Flex between cash handling and customer banking activities to support branch operations

Personal Banker

• Acquire new affluent consumer and business customers and deepen existing relationships through outreach, referrals, and appointments
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Serve as the primary financial partner providing comprehensive, multi-product guidance and ongoing reviews
• Own and grow a defined book of business across deposits, lending, and investments
• Partner with Wealth, Home Lending, and Business Banking teams to coordinate introductions and convert opportunities into closed outcomes
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Demonstrate risk excellence through accurate documentation, sound judgment, issue escalation, and policy compliance
• Transition from the temporary Senior Branch Premier Banker LP role to the SAFE role after successful licensing and SAFE registration

Senior Premier Banker

Full-stack Engineer

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large-scale planning of strategies
• Design, code, test, debug, and document projects and programs associated with the technology domain, including upgrades and deployments
• Review moderately complex technical challenges requiring in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing or potential client needs
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point
• Provide guidance and direction to less experienced staff
• Drive adoption of modern testing tools and practices by delivering reusable frameworks, reference implementations, and direct engineering support to delivery teams

Senior Software Engineer

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Cover banker and teller absences and temporarily fill open positions as needed
• Adapt to new branch environments, teams, and customer needs
• Build customer relationships through proactive conversations
• Conduct discovery-driven conversations to understand customer needs and connect them with banking products, services, and solutions
• Identify opportunities, promote solutions, and make referrals to meet customer and business goals
• Support account openings, service requests, and credit applications
• Perform cash handling and teller line activities while maintaining compliance and operational standards
• Use digital tools and technologies to enhance the customer experience
• Deliver accurate, compliant service within defined risk controls
• Collaborate with branch teammates and coordinate handoffs to licensed bankers or specialists
• Support branch operations by flexing between cash handling and customer banking activities

Manager

• Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a branch team
• Build an engaged, accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program unless currently serving as a Wells Fargo Branch Manager
• Provide inclusive leadership and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending
• Educate customers about digital banking options
• Use reporting and employee observations to improve team performance and expand primary bank relationships
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company

Branch Manager

• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities while accurately processing transactions and maintaining compliance and operational standards
• Use and adopt digital tools and technologies to enhance the customer experience
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists
• Flex between cash handling and customer banking activities to support branch operations

• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Use and adopt digital tools and technologies to enhance the customer experience
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists
• Flex between cash handling and customer banking activities to support branch operations
• Emphasize strong service through account openings and ongoing account support

• Lead complex technology initiatives with broad impact, contributing to frontend design, coding, testing, debugging, documentation, and production support.
• Design and build secure, accessible, responsive, and high-performing web applications, including external-facing experiences.
• Define and apply frontend architecture and engineering standards, including reusable components, design systems, and CI/CD practices.
• Design and implement micro frontends where appropriate; guide integration, application communication, event-driven interactions, and shared application state.
• Integrate frontend applications with backend APIs and services, including authentication and authorization requirements.
• Improve frontend performance, reliability, and observability through measurement, troubleshooting, and targeted optimization.
• Review code and architecture, address technical debt, and mentor engineers through hands-on guidance and peer coaching.
• Evaluate technical options against business objectives, enterprise technology, security requirements, and long-term maintainability.
• Partner with Product, UX, Security, Platform Engineering, Architecture, and engineering teams on roadmaps, modernization, and implementation decisions.

Lead Software Engineer – Frontend Engineering

• Acquire, manage, and grow a portfolio of consumer and business customer relationships
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Drive retention and balanced growth across deposits, lending, and investments
• Coordinate warm introductions with Wealth, Home Lending, and Business Banking partners
• Set expectations and take ownership of converting qualified opportunities into closed outcomes
• Educate customers on self-service and mobile banking options to champion digital adoption
• Resolve account inquiries and service requests within authorized limits
• Document actions and establish follow-up plans
• Demonstrate risk excellence through accurate documentation, sound judgment, timely escalation, and adherence to policies and regulations
• Work collaboratively in a branch environment to meet customer needs through appropriate referrals
• Transition from the temporary Relationship Banker LP role to Relationship Banker (SAFE) after licensing and SAFE requirements are completed

Relationship Banker

Product Manager

• Lead high-priority initiatives from planning through execution, ensuring measurable outcomes and alignment with organizational objectives
• Support strategic planning across product domains and refine the product operating model, including discovery, planning, and investment business case development
• Define, refine, and implement product execution processes such as intake, prioritization, planning cadences, dependency management, decision forums, and governance models
• Bridge product and technology teams to improve shared understanding, collaboration, and alignment on scope, tradeoffs, and delivery outcomes
• Review and improve collaboration patterns across domains, identifying friction points and driving changes that increase speed, clarity, and effectiveness
• Establish and operationalize measurement and refinement frameworks, including success metrics, dashboards, performance reviews, and continuous improvement loops
• Partner with data and reporting teams to generate insights, interpret trends, and translate findings into actionable recommendations
• Support future discovery and product vision by structuring discovery efforts, synthesizing insights, and connecting learning to strategic and investment decisions
• Improve organizational effectiveness and identify opportunities for scale, simplification, and consistency
• Lead cross-functional efforts to strategize, plan, and execute complex initiatives across product and technology environments
• Drive change through expertise, facilitation, and partnership
• Drive continuous improvement across strategic approaches, execution effectiveness, and performance across multiple domains
• Perform structured assessments and fact-finding to solve complex, ambiguous problems and develop scalable solutions
• Make recommendations in highly complex situations requiring deep understanding of products, processes, and interdependencies
• Serve as a trusted advisor to senior leaders, connecting strategy, execution, and outcomes

Senior Lead Product Manager

Customer Support

• Support the Business Card Product Team as a Customer Experience Strategy Consultant
• Translate customer and frontline banker feedback into actionable insights, process enhancements, new capabilities, and measurable improvements across the end-to-end customer and banker experience
• Serve as a strategic advisor to leadership
• Advance key initiatives and develop executive-ready communications and presentations for senior stakeholders
• Lead analysis and resolution of complex, cross-functional business challenges
• Provide strategic direction and subject-matter expertise to senior leaders implementing enterprise-level business solutions
• Facilitate team meetings and steering committees
• Build partnerships across multiple lines of business
• Advise on customer and banker experience priorities
• Direct cross-functional teams, clarify priorities, and drive accountability for results
• Lead root-cause analysis of customer complaint drivers and translate findings into actionable improvements
• Reduce complaints through end-to-end insights management
• Develop educational content for bankers and customers, including online resources, videos, and newsletters
• Conduct onsite visits to branch and contact center locations
• Design and optimize a client servicing model to support consistent service delivery and higher customer retention

Customer Experience Strategy Consultant – Small Business Card

Support Engineer

• Ensure a smooth client and partner experience by submitting incoming maintenance needs to Implementation
• Participate in gathering and summarizing prospect information for Treasury Management Consultants
• Identify opportunities for process improvements within scope of responsibilities or functional area
• Review and research basic or tactical operational assignments requiring evaluation and selection of alternatives related to low to medium risk deliverables
• Present recommendations for resolving more complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to functional colleagues, internal partners, and stakeholders, including internal and external customers
• Travel up to 10%

Treasury Management Support Analyst

Communications

• Develop and implement communications strategies and plans that drive business results
• Translate complex business strategies and transformation initiatives into clear, concise, and compelling messages for internal audiences
• Partner with business, technology, support teams, and project sponsors to align messaging to priorities
• Manage end-to-end strategy and sequencing across multiple communications channels
• Use AI tools to draft and refine communications
• Follow content standards, review processes, and quality control to ensure accuracy, accessibility, and adherence to brand standards
• Track and measure results to ensure alignment with intended outcomes and business objectives
• Support Wells Fargo Wealth & Investment Management by helping financial advisors, brokerage branches, and business partners understand and adopt tools, technologies, and resources that support growth

Senior Communications Consultant

General

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
• Process routine service transactions, including deposits, withdrawals, payments, and check cashing
• Welcome customers, understand their needs, and guide them to digital tools, self-service options, or appropriate team members
• Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker
• Complete transactional and operational activities accurately while managing risk in line with policies and controls
• Clarify customer needs and provide clear, simple solutions or next steps
• Collaborate with branch teammates to maintain smooth operations and a consistent customer experience
• Resolve routine customer questions or concerns and escalate complex issues
• Represent Wells Fargo as a primary customer contact in branch interactions

Teller, Part Time

• Serve as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales teams
• Educate customers about digital banking options and demonstrate available technologies
• Analyze reporting and employee observations to identify strengths and opportunities
• Improve team performance, primary bank relationships, and wallet share
• Balance growth objectives with operational soundness and risk management
• Resolve issues and model behaviors that protect customers, employees, and the company
• Participate in the Branch Manager Readiness Program before transitioning into the Branch Manager position