Advocate Aurora Health

Nurse

• Provide support in delivering quality clinical care and work with healthcare teams and physicians on triage, telephone assessments, home therapies, and patient visits
• Lead clinical teams in meeting or exceeding CI goals
• Assist physicians and associates in managing patient registries
• Conduct monthly office inspection checklists and required audits
• Ensure AMG standing operating procedures and rooming standards are followed
• Oversee approved site research activities
• Manage EMR tasks, overdue orders, test result follow-up, and other patient follow-up
• Lead emergency response and resolve potential safety and equipment problems
• Monitor documentation, regulatory standards, safety training, certifications, and HIPAA compliance
• Promote a culture of safety, manage patient safety events, and support ACAs and RCAs
• Lead site clinical integration activities
• Monitor patient satisfaction, patient flow, wait times, appointment availability, and service recovery
• Develop clinical staffing schedules and coordinate managed care issues and nursing updates
• Round on patients, associates, and physicians; lead team huddles
• Conduct staff meetings, performance reviews, coaching, mentoring, orientation, and training
• Maintain associate certifications and required continuing education units
• Support practice growth, same-day access, volume targets, inventory control, and cost and revenue targets
• Optimize staffing efficiency and minimize overtime, temporary staff, and registry use
• Support physician/provider onboarding and resolve operational, clinical, patient-care, safety, workflow, and EMR concerns
• Participate in meetings, committees, projects, professional growth activities, and continuing education
• Perform clinical duties and other job-related duties as assigned

Clinical Nurse Supervisor

Nurse Practitioner

• Assess, diagnose, and determine or alter treatment and management plans based on patient age, acuity, and clinical condition
• Order, perform, and interpret appropriate diagnostic studies
• Prescribe pharmacologic and non-pharmacologic interventions and therapies
• Manage conditions using clinical indications, evidence-based care, cost effectiveness, and risk-benefit assessment
• Provide health promotion, disease prevention, and disease management counseling and education to patients and families
• Manage patients within an interdisciplinary team and scope of practice
• Consult or refer to physicians and other health care team members as appropriate
• Escalate patients requiring emergent or specialized care
• Maintain accurate and timely electronic medical record documentation
• Submit professional services using compliant coding and billing practices
• Facilitate coordinated care and communication among health care team members and agencies
• Perform office or hospital procedures according to specialty practice, competency, and granted privileges
• Participate in quality, safety, peer review, performance activities, meetings, committees, and workgroups
• Participate in education and onboarding of new team members, students, and health care professionals
• Maintain and develop clinical and professional skills
• Maintain productivity, access, face-to-face time, and quality metrics for safe and timely patient care

Nurse Practitioner – Virtual Sleep

• Assess, diagnose, and determine or alter treatment and management plans
• Order, perform, and interpret diagnostic studies
• Prescribe pharmacologic and non-pharmacologic interventions and therapies
• Manage conditions using evidence-based care, cost effectiveness, and risk-benefit assessment
• Provide health promotion, disease prevention, and disease management counseling and education
• Manage patients as part of an interdisciplinary team
• Consult or refer to physicians and other healthcare team members as appropriate
• Escalate patients to emergent or specialized care when necessary
• Maintain accurate, complete, concise, and timely electronic medical record documentation
• Submit professional services consistent with compliant coding and billing practices
• Facilitate coordinated care and communication among healthcare team members and health or community agencies
• Perform office or hospital procedures according to specialty practice, competency, and granted privileges
• Participate in quality, safety, peer review, performance activities, meetings, committees, and workgroups
• Participate in education and onboarding of new team members, students, and healthcare professionals
• Maintain and develop clinical and professional skills
• Maintain productivity, access, face-to-face time, and quality metrics for safe and timely patient care
• Cover inpatient and outpatient responsibilities on the first shift

Physician Assistant, Nurse Practitioner – GI Services

Therapist

• Develop, implement, and evaluate patient care according to identified needs
• Manage clients in crisis using appropriate therapeutic skills and assessment techniques
• Write treatment plans based on patient diagnosis, age, and clinical presentation
• Write discharge plans based on individual client needs and follow through with the termination process
• Collaborate with guardians and community agencies to ensure effective service delivery
• Complete patient care assignments accurately and attentively
• Document patient care and responses accurately and consistently in the medical record
• Complete accurate and timely billing information
• Design, plan, and implement effective patient education
• Maintain open communication and collaborate with the healthcare team to support patient outcomes
• Serve the High Point market through in-person care and remote telemedicine services

Psychotherapist

• Develop, implement, and evaluate patient care according to identified needs
• Manage clients in crisis using appropriate therapeutic skills and assessment techniques
• Write treatment plans based on patient diagnosis, age, and clinical presentation
• Write discharge plans based on individual client needs and follow through with termination processes
• Collaborate with guardians and community agencies to ensure effective service delivery
• Complete patient care assignments accurately and attentively
• Document patient care and responses accurately and consistently in medical records
• Complete accurate and timely billing information
• Design, plan, and implement effective patient education
• Maintain open communication and collaborate with the healthcare team to support patient outcomes
• Provide care through in-person and remote telemedicine services

Licensed Behavioral Therapist – Outpatient

• Develop, implement, and evaluate patient care according to identified needs
• Manage clients in crisis using appropriate therapeutic skills and assessment techniques
• Write treatment plans according to patient diagnosis, age, and clinical presentation
• Write discharge plans based on individual client needs and follow through with termination process
• Collaborate with guardians and community agencies to ensure effective service delivery
• Complete patient care assignments accurately and provide consistent medical-record documentation of patient care and responses
• Complete accurate and timely billing information
• Design, plan, and implement effective patient education
• Maintain open communication and collaborate with the healthcare team to support patient outcomes

Patient Service Representative

• Greet patients arriving for appointments and monitor patient flow
• Complete and update patient registration, demographic, and insurance information
• Verify insurance benefits and obtain, calculate, and collect patient financial liabilities
• Request and collect past-due and current balances or estimates
• Follow financial clearance policies and obtain authorizations when required
• Identify patients needing financial assistance and refer them to financial counselors
• Perform visit closure, check out patients, schedule follow-up appointments, and provide documents
• Maintain knowledge of Medicare, Medicaid, third-party payer requirements, insurance plans, and accepted insurance lists
• Communicate customer service and process improvement issues to management
• Meet productivity and 98% accuracy expectations
• Maintain positive relationships with patients, families, and clinical staff
• Operate equipment necessary to perform the job

Patient Service Representative I

General

• Engage in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices
• Utilize the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families through the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Uphold and promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to clinical protocols and procedures
• Demonstrate effective communication, feedback, and conflict resolution
• Foster team collaboration and appropriate delegation
• Pursue professional development, complete required education, and maintain certifications
• Practice ethical decision-making in accordance with the ANA Code of Ethics
• Delegate appropriately to Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel
• Maintain accurate, timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area as required
• Provide age-specific care based on patient status and developmental needs

Ambulatory Clinic RN – ENT

Dietitian

• Provide care following the National Standards for Diabetes Self-Management Education and Support as defined by ADA or ADCES
• Assess patient learning needs, goals, and barriers to care and tailor educational interventions
• Lead individual and group education sessions on diabetes management, including medication, nutrition, exercise, and blood glucose monitoring
• Provide formal inpatient and/or outpatient diabetes management instruction
• Provide medical nutrition therapy for patients with diabetes or other referring diagnoses when a Registered Dietitian
• Provide ongoing diabetes-management support and follow-up
• Maintain knowledge of diabetes-management technology and manufacturer protocols
• Collaborate with the healthcare team to develop and implement comprehensive care plans
• Adjust diabetes medications per protocol under provider order, proven competencies, and departmental policy
• Stay current on diabetes-care developments and ensure compliance with ADA standards
• Document and charge for services in accordance with CMS and payer requirements for DSMT and MNT services
• Participate in community events and coordinate support meetings
• Participate in development and evaluation of patient education programs and materials
• Act as a health resource for healthcare providers, patients, and the community

Registered Dietitian, RN – Diabetes Educator

Communications

• Draft and manage strategic plans for site, product, or service promotion
• Manage or operationalize product, service, or program campaigns
• Conduct and evaluate insight research to ensure campaign effectiveness and an end-to-end consumer experience
• Support governance for the creation, distribution, management, and approval of content in printed or electronic formats and media
• Perform related duties as required
• Work full-time, dayshift, Monday–Friday, with flexibility to meet role needs

Marketing and Communications Strategist

• Serve as an assistive resource for the medical physics team in simulation, treatment planning, treatment delivery, routine quality assurance, and patient-specific QA
• Assist with commissioning and acceptance testing tasks
• Assist medical physicists with problem solving, troubleshooting, and maintenance for simulation, treatment planning, and treatment delivery equipment
• Perform and record quality assurance procedures on time
• Maintain and use dosimetry equipment including ionization chambers, arrays, OSLDs, and water tanks
• Ensure up-to-date calibrations on survey and dosimetry equipment
• Participate in data entry and submission of dosimetry data for clinical trials and registries
• Perform data analysis for clinical process improvement and clinical research projects
• Assist with physics projects, policy and procedure development, and continuous quality improvement
• Assist medical physicists with teaching and training staff on new modalities
• Travel regionally to various network centers to perform responsibilities
• Adhere to radiation safety protocols and policies

Medical Physics Assistant – Radiation Therapy

• Conduct comprehensive clinical assessments of high-risk patients at discharge and throughout the 30-day transitional care period
• Develop, implement, and update individualized patient-centered care plans
• Coordinate care and communication among inpatient providers, primary care, specialists, home health agencies, and community resources
• Serve as the primary contact for patients and families, providing education on disease management, medications, symptom monitoring, and escalation protocols
• Manage a caseload of post-discharge patients and ensure follow-up appointments, home visits, and treatment adherence
• Lead and participate in interdisciplinary rounds and case conferences
• Monitor patient progress through outreach visits, telehealth, and phone contacts
• Intervene when clinical or psychosocial issues arise
• Ensure compliance with CMS Transitional Care Management guidelines, Joint Commission standards, and organizational policies through accurate documentation
• Participate in quality improvement initiatives and strengthen transitional care workflows and patient outcomes
• Perform other duties as assigned

Transitional Care Management Nurse

• Provide and coordinate comprehensive patient care through the nursing process
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures
• Use evidence-based practice and clinical decision-making
• Collaborate with interdisciplinary teams
• Advocate for patient needs
• Lead efforts to create the safest patient environment and best patient experience across the continuum
• Provide coverage for the Rheumatology clinic at AOC
• Travel to AOC at 9555 S. 52nd Ave. for required clinic coverage
• Uphold professional practice standards and promote optimal health outcomes

Registered Nurse, Pediatric Infectious Disease/Rheumatology Clinic

• Partner with primary care, pediatric, and specialty clinics within Advocate Health
• Provide mental health support to patients with a broad range of psychiatric diagnoses
• Complete brief, solution-focused interventions via telephone or video visits from a remote setting
• Develop, implement, and evaluate patient care according to identified needs
• Manage clients in crisis using therapeutic skills and assessment techniques
• Write treatment plans based on diagnosis, age, and clinical presentation
• Write discharge plans and follow through with the termination process
• Collaborate with guardians and community agencies to ensure effective service delivery
• Complete patient care assignments accurately and document care and patient responses in the medical record
• Complete accurate and timely billing information
• Design, plan, and implement patient education
• Maintain communication and collaborate with the healthcare team to support patient outcomes
• Work in patient care areas including hospital units, emergency rooms, offices, and conference areas
• Coordinate and communicate with staff across disciplines and agencies

Psychotherapist – NC

Research Analyst

• Maintain designated applications in research department databases
• Create new databases, prepare and run data analysis queries, and upload local databases to the national database center
• Use existing databases to create requested reports
• Perform data manipulation and migration
• Review data quality reports for data submissions and errors
• Ensure data requests are received, authorized, evaluated, and reported
• Prepare specifications and summary reports for data queries and requests
• Perform chart abstraction
• Provide administrative support when needed

Clinical Nurse Supervisor

Nurse Practitioner – Virtual Sleep

Physician Assistant, Nurse Practitioner – GI Services

Psychotherapist

Licensed Behavioral Therapist – Outpatient

Psychotherapist

Patient Service Representative I

Ambulatory Clinic RN – ENT

Registered Dietitian, RN – Diabetes Educator

Marketing and Communications Strategist

Medical Physics Assistant – Radiation Therapy

Transitional Care Management Nurse

Registered Nurse, Pediatric Infectious Disease/Rheumatology Clinic

Psychotherapist – NC

Senior Research Associate – GCM