Advocate Aurora Health

Trainer

• Perform injury assessments and refer patients for necessary care
• Communicate with patients to triage, answer questions, and instruct in self-care, prevention, and treatment
• Communicate with physicians and the medical team to determine the need for special tests or services
• Establish and implement individualized treatment plans based on evaluation results and health goals
• Monitor and evaluate outcomes and adjust treatment plans based on patient response
• Recognize potential issues and advocate for patients with physicians and key professionals
• Identify and address patients' physical and psychosocial comfort needs
• Work with a diverse patient population and provide age-appropriate care
• Complete patient after-visit summaries, written home exercise programs, patient/family teaching, community-service referrals, and equipment orders
• Complete required documentation, including patient assessments, progress notes, and after-visit summaries
• Perform patient positioning, transferring, and transporting duties using proper technique
• Travel to satellite clinics, including the Plymouth site, as needed

Athletic Trainer – Orthopedic

Patient Service Representative

• Complete patient registration duties, including collecting and validating demographic and insurance information
• Obtain pre-certification or authorization as required
• Enter patient information into the Atrium Health Wake Forest Baptist ADT system
• Inform patients of estimated liability and collect patient liabilities
• Identify patients needing financial assistance and refer them to financial counseling
• Greet patients and monitor patient flow
• Complete registration for walk-in patients and update demographic and insurance information
• Verify insurance benefits and calculate and collect out-of-pocket liabilities, past-due balances and estimates
• Follow Financial Clearance policy for non-urgent services when clearance or authorization is incomplete
• Perform visit closure, check out patients, schedule follow-up appointments, collect additional responsibility and provide documents
• Maintain knowledge of Medicare, Medicaid, third-party payer requirements, insurance plans and accepted insurance plans
• Communicate customer service and process improvement issues to management
• Meet productivity and 98% accuracy expectations
• Maintain positive public relations with patients, families and clinical staff
• Collaborate to ensure concise and timely information flow

Nurse

• Provide and coordinate comprehensive patient care through the nursing process
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures
• Use evidence-based practice, clinical decision making, compassion, and communication
• Lead efforts to create the safest patient environment and best patient experience across the continuum
• Collaborate with interdisciplinary teams
• Advocate for patient needs
• Uphold professional practice standards
• Work in a fast-paced surgery/orthopedics clinic
• Travel between Grafton MOB, Good Hope, and East Mequon locations as required
• Perform other related duties as assigned

Registered Nurse, Clinic – Surgery/Orthopedics

• Provide direct supervision to selected clinical areas
• Assist the practice in delivering health care consistent with policies and procedures
• Divide the workweek between the South Elgin and Huntley offices based on operational and staffing needs
• Oversee and support staff in providing and coordinating comprehensive patient care
• Guide care through the nursing process
• Promote safe, therapeutic outcomes aligned with established standards, policies, and procedures
• Lead with purpose, compassion, and boldness within the Advocate Health community
• Collaborate with teams to drive innovation and care improvements
• Contribute to shaping the future of health through care, research, and education
• Provide feedback and insights to improve culture and patient care

Clinical Nurse Supervisor – Primary Care

• Support the care team by performing clinical and administrative tasks vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care
• Support diagnosis, treatment, and ongoing care for brain, spine, and neurological conditions in a multidisciplinary neurology clinic

Medical Assistant, LPN – Neurology Clinic

• Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing
• Maximize revenues by collecting payment at time of service
• Enter accurate and up-to-date billing information, including address and insurance coverage, into the patient accounting system
• Assist clinical staff in maintaining accurate medical records
• Provide efficient, high-quality service to patients arriving for appointments or requesting appointments or information by telephone or in person
• Handle inquiries about tests and procedures, bills and charges, referrals, and other matters
• Enter patient and payer billing information at time of service
• Follow up accurately on missing billing information
• Uphold practice and medical group standards for accurate and timely medical records
• Support providers, connect with patients, and help ensure a seamless, compassionate experience
• Float across specialty clinics in the Kenosha, Racine, and Gurnee area

Patient Service Representative – Float, Specialty Clinics

• Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing
• Collect payment at the time of service and enter accurate, up-to-date billing information into the patient accounting system
• Assist clinical staff in maintaining accurate medical records
• Serve patients arriving for appointments or contacting the clinic by telephone or in person
• Provide information about appointments, tests and procedures, bills and charges, referrals, and other matters
• Enter patient and payer billing information at the time of service
• Follow up accurately on missing billing information
• Uphold practice and medical group standards for accurate and timely medical records
• Support providers and connect with patients as part of the ambulatory care team
• Work 20 hours per week with varying Monday-Friday hours between 7:00 a.m. and 5:00 p.m.
• Verify patient information thoroughly during check-in in a high-volume pediatric subspecialty clinic

Patient Service Representative – Pediatric Clinic

Physician Assistant

• Provide patient care within the Medical Assistant scope of practice and follow policies and procedures
• Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
• Assist providers with or perform ordered procedures
• Perform venipuncture, specimen collection, labeling, packing, lab order preparation, and results tracking
• Conduct point-of-care testing and CLIA-approved waived laboratory tests according to standards
• Administer medications and vaccines safely
• Handle medication refills, insurance authorizations, regulatory logs, patient messaging, supply ordering, scheduling, and referrals
• Communicate effectively, work as part of a team, and escalate issues appropriately
• Maintain clean work areas and ensure equipment and supplies are functional and stocked
• Assist with teammate training and onboarding
• Serve as a role champion or committee member when needed
• Provide age-appropriate care based on patient status and developmental needs

Medical Assistant – Sleep Health

Manager

• Assume responsibility for caseloads consisting of patients in specialty areas
• Conduct initial assessments and obtain thorough physical, social, and environmental data
• Establish plans of care according to physician orders and patient needs
• Provide direct patient care and adjust nursing care processes as needed
• Identify problems, modify nursing care plans, and evaluate outcomes
• Advise and consult with families and other personnel
• Assess patient responses to treatments and teaching and apply interventions
• Update and revise plans of care
• Complete visit assessments, OASIS, 485, and verbal-order documentation accurately and promptly
• Communicate with physicians to confirm and update patient plans of care
• Provide status updates and maintain communication with physicians and healthcare team members
• Facilitate discharge planning and continuity of care after discharge
• Participate in chart audits, continuous quality improvement, and process-improvement activities
• Maintain accurate clinical and patient records according to agency, state, and federal guidelines
• Provide age-appropriate care based on patient status and developmental needs

Home Health RN Case Manager

• Support the care team through clinical and administrative tasks vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver coordinated care
• May float to the Kenosha location as needed

Medical Assistant – Interventional Pain Management Clinic

General

• Provide hospital-based certified nurse midwife care in the Women's Health team at Piedmont OBGYN/Atrium Health Pineville
• Work as a Hospitalist CNM or Nocturnist CNM
• Participate in rotating day/night shifts or a nocturnist schedule
• Provide coverage with 2 CNMs and an MD always on call
• Work in a hospital-based position with no outpatient/office requirements
• Support maternity services and multiple birthing options at Atrium Health Pineville

Women's Health, Full-Time CNM

Nurse Practitioner

• Evaluate, diagnose, treat, and manage acute, critical, and chronic patient illnesses and diseases in outpatient clinic and inpatient/OR hospital settings
• Obtain medical histories, conduct physical examinations, assess patients, and determine differential diagnoses
• Prescribe medication, therapy, and treatments
• Interpret and evaluate patient data to determine patient management and treatment
• Perform minor surgeries and routine procedures; consult with physicians as appropriate
• Order, perform, and interpret diagnostic studies within the trained clinical specialty
• Adjust patient care plans by reviewing and monitoring treatments and therapy plans
• Counsel, instruct, and educate patients on diet, preventive health measures, health behaviors, self-care, disease, treatment options, and growth and development
• Coordinate care, including ancillary services, pre-operative plans, discharge planning, provider referrals, and medical devices
• Prescribe, recommend, and regulate pharmacologic and non-pharmacologic therapies, including warranted controlled medications
• Prepare, dictate, and sign patient care plans and summaries; maintain records according to standards and guidelines
• Provide clinical direction to nursing staff and follow through to ensure recommended care is delivered
• Provide age-appropriate care based on patient status and developmental needs

Acute Care Nurse Practitioner, Physician Assistant – General Surgery

• Under observation of the surgical tech, OR Nurse, or Surgeon, perform preparatory, scrubbing, and related operating-room services
• Assist with surgical cases in all specialty areas
• Maintain a clean, safe, and efficient area conducive to optimal patient care
• Use aseptic surgical techniques to prepare materials, supplies, equipment, and the sterile field
• Act as a scrub assistant and maintain basic knowledge of various procedures
• Disinfect, set up, and maintain the operating room and return equipment after procedures
• Notify appropriate staff about equipment and supply problems
• Transport patients, equipment, and supplies
• Maintain specialty carts or items, checking completeness, working condition, and sterility
• Perform patient positioning and transporting duties
• Assess and provide age-appropriate patient care according to department policies and procedures

Surgical Tech Intern

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information.
• Perform laboratory procedures such as strep tests, wound cultures, and specimen collection using aseptic technique and infection-control guidelines.
• Assist physicians and advanced practice providers with procedures and surgeries, including pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician/APP orders, including immunizations, antibiotics, vitamins, and topical agents.
• Provide basic patient instructions and follow through on procedure/test requests, care algorithms, appointments, and referrals.
• Communicate with physicians and healthcare team members to ensure smooth clinic flow and provide accurate, timely patient information.
• Prepare and assemble medical-record documentation and obtain prior medical records and test results.
• Enter patient rooms with clinicians to capture and transcribe medical-record documentation in real time using electronic medical record applications.
• Document clinician-patient communication using appropriate medical terminology and phrasing.
• Prepare orders for follow-up testing, laboratory work, medications, consultations, and referrals, including associated diagnoses.
• Document follow-up instructions and level-of-service designations as directed.
• Complete medical records for each encounter and update patient histories and pertinent health information.
• Prepare and send documentation for physician/clinician review and approval.
• Provide age-appropriate care based on patient status and department policies and procedures.

Medical Assistant, LPN Scribe – Dermatology

• Create the initial electronic health record and prevent duplicate medical records
• Positively identify patients before care in accordance with accrediting-body requirements
• Check in and register patients
• Obtain and verify demographic, guarantor, and insurance information
• Discuss and collect co-pays and other out-of-pocket responsibilities
• Maintain confidentiality of patient information and medical records under HIPAA
• Explain insurance coverage, financial responsibility, and patient obligations
• Refer patients to Financial Advocates when appropriate
• Enforce required rules, forms, questions, and signatures for regulatory compliance
• Schedule appointments and coordinate cancellations, reschedules, wait-list requests, and recall requests as assigned
• Provide information about test preparation, arrival times, medication/food/beverage guidelines, check-in procedures, and facility directions
• Create a welcoming and professional environment for patients and visitors
• Greet patients and visitors and respond to routine information requests
• Answer and screen telephone calls and take messages
• Arrange transportation, provide directions, locate wheelchairs, and coordinate interpreter services
• Monitor and work assigned electronic health record work queues
• Respond to patient medical status and emergency situations in clerical areas
• Escort patients to nursing units or outpatient departments as necessary
• Operate equipment required for the job and work flexible schedules as needed